The Ideal Garden Shop Reviews 3.785

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Looking for a corten steel tree ring. These were reasonably priced and much higher spec than alternatives. Ordered in the afternoon and arrived the morning of the next day!

Beoordeeld met 5 van de 5 sterren

Have bought a fair amount of Corten garden edging over last couple of years from Ideal Garden. Not cheap but excellent quality, easy to install and shape, clear instructions included. Also will last... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered 5 metal weging packs, only 4 got delivered and that too 3 days after the scheduled delivery date. However when contacted member of the staff quickly responded and resolved the issue. Delivery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Prompt delivery, ordered on the 12/4 arrived on 14/4. Kept informed by Ideal Garden. Have been waiting for core edging the size and colour we wanted to come back in stock to complete the project, cre... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hoveniersbenodigdheden winkel
  2. Tuincentrum
  3. Landschapsinrichter

Geschreven door het bedrijf

Here at The Ideal Garden, we've been selling high-quality gardening and landscaping products to customers all over the country for years. Our family-run business developed from our landscaping firm which has been going since the 1980s. We discovered some great landscaping products over the years and decided they were so good that we would start supplying them ourselves. Since then, the online shop side of the business has grown massively - but we still run everything from our central office and storage centre at Calves Lane Farm, maintaining the close-knit family-run style of doing business.

The Ideal Garden Shop

Geschreven door het bedrijf

We're commited to our customers!
The Ideal Garden Shop, established in 2014, is a family run business based in Buckinghamshire. We take great pride in being able to offer high quality products at the best possible prices to our customers. We believe our unrivalled customer service is the key factor to our success and have maintained a 5-Star rating on Trustpilot for the last six years.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Excellent product and service!

Looking for a corten steel tree ring. These were reasonably priced and much higher spec than alternatives. Ordered in the afternoon and arrived the morning of the next day!

27 mei 2026
Beoordeeld met 1 van de 5 sterren

Ordered from this company

Ordered from this company, money taken and two days later receive an email saying out of stock.

25 mei 2026
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Antwoord van The Ideal Garden Shop

Hi Carol,

We understand the frustration, though, as a family-owned business, it's important we protect our reputation and ensure that all reviews are candid. We received your order on the evening of the 25th, and our system had yet to update the stock (these things happen).

As it was outside of office hours, we didn't get back to you until 8:55 AM the following day. We let you know then that we were extremely sorry for the mix-up in stock. We gave you the choice to keep your order until restock, to change your order or to give you a full refund.

You asked for a refund, and we refunded you.

I completely understand the frustration of having your order placed to then find out it is out of stock, but our small team did our absolute best to make sure this was amended as soon as possible with multiple opportunities to make it right.

Beoordeeld met 5 van de 5 sterren

Tree Rings

Quick and efficient service and delivery. Brilliant well made tree rings. Just the job!

18 mei 2026
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Antwoord van The Ideal Garden Shop

Thank you, Clive!

Beoordeeld met 5 van de 5 sterren

Good product. Some delivery issues but promptly resolved. Pleased!

Ordered 5 metal weging packs, only 4 got delivered and that too 3 days after the scheduled delivery date. However when contacted member of the staff quickly responded and resolved the issue. Delivery delays can happen sometimes but how responsive you are in the event of an issue reflects the reliability of a company!

23 mei 2026
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Antwoord van The Ideal Garden Shop

Hi Tushar,

We're really sorry for any inconvenience caused by the courier here. I believe a member of our team has reached out!

Beoordeeld met 1 van de 5 sterren

Diabolical delivery

Ordered on 18th May and have still mot received.

18 mei 2026
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Antwoord van The Ideal Garden Shop

Hi Susan,

We're really sorry to hear this. Our orders are always packed and dispatched on the day of placement. Sometimes, the couriers face their own logistics issues, and they fall short. I'm really sorry that this has let you down!

Beoordeeld met 5 van de 5 sterren

Well designed versatile product. Recommended!

We re-designed our small front garden, and needed a very flexible edging product to lay flower borders with curved design. The Core Edge supplied by The Ideal Garden proved an ideal product for our needs. It was delivered within 3 days of ordering. Very helpful YouTube videos that gave advice on how to fit and bend this edging were available.
We settled on use of the 150 mm Cor-Ten product for our border.
The product was very flexible and we managed to bend it to follow our string design quite easily. The connectors were very secure and the height of the edging could be adjusted without affecting the joins. We found that we needed to connect several pieces before bending, as once bent connecting was much harder, and inserting the spikes loosely until final position made is easier to adjust. The connectors required use of pliers as per video, but this was otherwise straight forward for someone with moderate DIY skills. The edging bent to follow the designed curves beautifully. We had some very acute angles to finish the design. Use of angle grinder was needed to make a shallow groove to bend this angle, but this would not be required for lesser angles. The edging was resilient on bending. We used a drop circular saw to cut the final piece to length.
We fitted 2 intricate border shapes within 2 afternoons of work, surprisingly easily for novices. There was no wastage and we used exactly the amount of edging we had measure for (6 packs in total including a bit of spare).
We also bought a few support pins, thinking that we may need these due to soft dug ground and multiple curves. However, we found that he edging did not need additional support, and these were not needed. We instead used these to improve the security of the edging and placed them at intervals around the design. They fitted well and were easy to insert.
We finished the design off with the rubber protection strip. We were impressed with the design of this – it had a metal core that allowed it to follow our intricate design. This finished off the final product beautifully.
We would highly recommend this product, due to it’s versatility, robust design and ease of fitting and have had multiple compliments from passers by.

23 mei 2026
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Antwoord van The Ideal Garden Shop

Such a fantastic review. As a family-run business, feedback like this means the world to us. Thank you!

Beoordeeld met 5 van de 5 sterren

Excellent service and products

Excellent service and products. Will definitely be using them again. Super quick delivery as well.

13 mei 2026
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Antwoord van The Ideal Garden Shop

Thank you, Gary. We look forward to providing for your garden again!

Beoordeeld met 5 van de 5 sterren

Very pleased with the quality

Very pleased with the quality of the items and with the service. Easy to order, and came well wrapped and secure.

11 mei 2026
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Antwoord van The Ideal Garden Shop

Thank you for your review, Tomas!

Beoordeeld met 5 van de 5 sterren

Very prompt very good and cheaper than…

Very prompt very good and cheaper than buying from a shop 👍 go direct its better all round. I'd send a photo but I dont know how.
😀

11 mei 2026
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Antwoord van The Ideal Garden Shop

Thank you, Joe! We are happy to see you so pleased.

Beoordeeld met 5 van de 5 sterren

Brilliant product

From ordering to delivery it was really easy. The Corten steel was wrapped very well and delivered in time.

3 mei 2026
Logo The Ideal Garden Shop

Antwoord van The Ideal Garden Shop

Thank you, Susan!

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