I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.
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Lees wat reviewers zeggen
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Toon meer
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Toon meer
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Contactgegevens
Verenigd Koninkrijk
- support@themoneyplatformsupport.zendesk.com
- www.themoneyplatform.com
4,5
Uitstekend
483 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service always there too help and…
Great service always there too help and support you.
17 maart 2025
Review zonder uitnodiging
Absolutely appalling company over…
Absolutely appalling company over charge treat customers like a piece of the proverbial avoiding would be the best thing to do
14 maart 2025
Review zonder uitnodiging
Antwoord van The Money Platform
Hi Gary,
Thank you for your review.
We have tried to find our your details to discover if we can help in anyway as your review was not specific about the issue you have faced.
The Money Platform has issued tens of thousands of crowdfunded loans to happy customers.
We are seeking to drive down interest rates through crowdfunding loans and improve outcomes for customers often excluded from mainstream finance. I am really sorry we weren't able to help you this time.
Please get in touch with us and we will be happy to help resolve any concerns you have.
Very quick and positive responses
Very quick and positive response from the money platform.always ready to help.i am happy with their professionalism.
12 maart 2025
Review zonder uitnodiging
Fully supportive in a situation and…
Fully supportive in a situation and quick to resolve and help! Thankyou
28 februari 2025
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Absolutely outstanding company
Absolutely outstanding company and very easy to work with. Customer service are brilliant and understanding of your circumstances keep up the good work and thank you for your support
27 februari 2025
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Excellent service..extremely quick at…
Excellent service..extremely quick at replying and very understanding..would highly recommend
14 februari 2025
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Excellent customer service
I have used TMP multiple times. The service is quick and easy, the money platform have sorted me with loans despite poor credit history. On the occasions when I have been unable to to repay on the scheduled date they have been willing to delay repayment to a date that I can manage. The customer service from TMP is fantastic.
11 februari 2025
Review zonder uitnodiging
Late Payment
The whole process for applying is so easy, after becoming quite ill I ran into problems with my repayments. Contacted the customer services via email and so easy to deal with, really helpful and couldnt do enough to get me back on track without damaging my credit file . Really recommend this company, so nice to deal with real people that understand life is not always straight forward 10/10
10 februari 2025
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Great customer service and very…
Great customer service and very understanding when you might fall behind.
5 februari 2025
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Customer service is fantastic
Customer service is fantastic and the service really is worth it for short time borrowing
30 januari 2025
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Best loan company ever
Best loan company ever. Really helpful customer service. I wanted to change my payment date and with no mention off charges or “ this will affect credit rating” it was put back 2 weeks. Super company!!!
28 januari 2025
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Very helpful when I came into money…
Very helpful when I came into money problems, only good customer service I had. A star!!
28 januari 2025
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Platform Excellence
If you’re looking to lend this is a great platform
21 januari 2025
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Good service and helpful.
5 januari 2025
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What is important for people to know
Thank you for helping me in a difficult moment in my life. And for your quick response.
2 januari 2025
Review zonder uitnodiging
Very Happy Customer
Recently had financial issues which caused me to miss a payment. Contacted The Money Platform to request a change to my payment dates. They very kindly, and with no fuss, changed the dates. Not only did they help with this difficulty instantly I was not penalised in any way. Thank you The Money Platform
27 december 2024
Review zonder uitnodiging
Very genuine and caring agents
Very genuine and caring agents. Cannot recommend enough
11 november 2024
Review zonder uitnodiging
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