The Private Clinic of Harley Street Reviews 

1.999
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

From the beginning to the end, I have been so looked after. Caroline and Nula at the Northampton office are so warm and welcoming. Then my surgeon Professor Sandip Hindochi put me at ease immediately.... Toon meer

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Beoordeeld met 5 van de 5 sterren

I had a breast augmentation with Ms Helena Antoniadou and I can't stress enough how pleased I am with my results! Unfortunately I did encounter some complications following my surgery (but don't l... Toon meer

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Beoordeeld met 5 van de 5 sterren

Attended for abdominal vaser lipo surgery with Mr Mike Comins. From start to now, (almost finished), my experience has been second to none. Mr Comins is a consummate professional. Fro... Toon meer

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Beoordeeld met 5 van de 5 sterren

The staff at The Private Clinic Northampton in specific Caroline and Georgia have been outstanding in their care from the point of my first appointment through to my last. I knew I could call and spea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kliniek voor plastische chirurgie
  2. ook in
  3. Cosmeticabranche
  4. Huidverzorgingskliniek
  5. laserontharingskliniek
  6. Medisch kuuroord
  7. Particulier ziekenhuis

Over The Private Clinic of Harley Street

Geschreven door het bedrijf

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Geschreven door het bedrijf

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.999)

82 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Highly recommend the private clinic

All the staff at the Private clinic have been very professional. From my first consultation to my recovery, they have been excellent! I would like to say a huge thank you to everyone and especially to the nurses who looked after me during my overnight stay!

Both Wanda and Rachel from the Birmingham clinic was very helpful and Rachel was very kind and gentle with me while having me wound cleaned.

24 april 2026
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Antwoord van The Private Clinic of Harley Street

Dear Karman,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our staff, especially Wanda and Rachel, to be professional and caring during your time with us. Your kind words will surely be celebrated by the entire team, particularly the nurses who took care of you. We wish you continued health and look forward to seeing you again!

Kind Regards, The Private Clinic

Beoordeeld met 5 van de 5 sterren

THE most incredible experience and outcomes.

From first contact to post op check, I cannot express just how insanely perfect my entire experience with Mr Mouzakis and the entire team has been. The care has been second to none. I’ve been made to feel like I could take my time on every single decision, all my questions were answered as immediately as possible via email, and all the in person experiences were faultless. Thank you for a life changing procedure and the highest of standards of care throughout.

9 maart 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Vita,

Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with Mr. Mouzakis and our team was nothing short of perfect. It’s fantastic to know that you felt supported throughout the entire process and that we could provide you with a life-changing procedure. Your kind words inspire us to continue delivering the highest standards of care, thank you for sharing your experience.

Kind Regards, The Private Clinic

Beoordeeld met 5 van de 5 sterren

Attentive from start to finish

Attentive from start to finish (and beyond) - with initial results beyond expectations.

Allways worth waiting, not looking for a quick fix and spend time discussing things with the professionals.

29 april 2026
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Antwoord van The Private Clinic of Harley Street

Dear George,

Thank you so much for your wonderful feedback! We're thrilled to hear that you felt attended to from start to finish and that the initial results exceeded your expectations. It truly means a lot to us.

We believe in taking the time to discuss everything thoroughly, and it’s great to know that you appreciate our approach. Your patience and trust in our process are invaluable, and we’re here for you every step of the way.

Feel free to reach out anytime should you need us in the future; we are always here to help.

Kind Regards, The Private Clinic

Beoordeeld met 1 van de 5 sterren

Absolutely awful doctor

Absolutely awful doctor. My daughter was referred by a dermatologist for a biopsy. Dr mark clearly didn't want to perform this and therefore decided to scare my daughter out of having the procedure even though this has slowed down a potential cancer diagnosis. I found him unprofessional and rude. Seems money orientated and to be honest a little creepy (told my 17 yo she looks older than her age and was inappropriate with her. I will be making a complaint to the GMC due to the fact he gave my daughter a consent form for a minor operation with the wrong patient details on the form!!!! Avoid at all costs!

23 april 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Connie,

We appreciate your feedback; however, it appears that you may have mistakenly reviewed the wrong clinic or provider.

We do not have a Dr Mark on our team working at The Private Clinic, nor do we handle dermatology referrals or see patients under 18 years old.

We encourage you to reach out directly to the correct clinic provider regarding your experience to address your concerns. We would also appreciate it if you could kindly remove your review from our profile to ensure accurate information for others. Thank you for your understanding.

Kind Regards, The Private Clinic

Beoordeeld met 5 van de 5 sterren

Wouldn’t have gone anywhere else after…

Wouldn’t have gone anywhere else after my consult.
From start to finish they have been amazing. I went into this not feeling 100% about
Myself. After losing lots of weight and saving for years I finally plucked up the courage. Prof Hindocha has done the best tummy tuck I could have asked for. From the care team and nurses incredible. Thank you! I know where I’ll be going if I decided for more surgery.

19 maart 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Julie,

Thank you so much for sharing your incredible journey with us! It’s truly heartwarming to hear how Professor Sandip Hindocha has made such a positive impact on your self-confidence and experience. We’re thrilled to have been a part of your transformation. If you ever decide to explore more options, we’ll be here for you every step of the way!

Kind Regards,
The Private Clinic

Beoordeeld met 1 van de 5 sterren

Problem with pain and big toe not…

Problem with pain and big toe not taking weight very soon after surgery and failed to be taken seriously by Mr Bianchi. Despite asking multiple times, Mr Bianchi has failed to admit to not setting my foot properly leaving me with a permanent painful disability, unable to walk properly or keep my balance.
You can not trust Mr Bianchi: he does not know how to address problems.
I would not recommend having surgery under him.

25 april 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Valued Patient,

Thank you for taking the time to share your experience with us.
We sincerely regret to hear about the challenges you have faced following your surgery with Mr Bianchi. Your feedback is invaluable, and we take your concerns very seriously.

We acknowledge that you have previously voiced your concerns and have expressed dissatisfaction with our services. We are committed to addressing your situation with the utmost care and diligence. Our priority is to ensure that all patients receive the highest standard of care, and we are dedicated to resolving any issues that may arise.

While we understand your frustration, we encourage you to continue to communicate with our team directly regarding your concerns. We are here to support you and will work diligently to find a resolution that meets your needs. Thank you once again for bringing this to our attention, and we hope to restore your confidence in our services.

Kind Regards, The Private Clinic

Beoordeeld met 1 van de 5 sterren

Disappointed and dissatisfied with the…

Disappointed and dissatisfied with the service I had been provided. I had my breast augmentation booked, the time of the surgery got changed 3 times before my surgery day. On the day of my surgery, I had to wait 3.5 hours for my surgery. I was fasting for way longer then I expected, I told them I needed to eat due to previous surgery, that I could only fast the hours necessary and I still wasn’t prioritise first on the surgery list.
Team were lovey, surgery went well, however after my surgery and returning home I still haven’t heard from anyone about a follow up appointment yet I was told I would be contacted.
I expected a lot more from a huge well established company and for the money I paid for my expectations.

16 april 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Hi Lakhwinder,

Thank you for your feedback. We’re very sorry to hear about your experience and understand your concerns.

We can confirm that we have been in touch and are currently looking into this for you. We appreciate your patience whilst we review the details.

We’re pleased to hear your surgery went well, and we will be in contact again shortly.

Kind regards,

The Private Clinic

Beoordeeld met 5 van de 5 sterren

Breast implant removal/ uplift

I had a breast implant removal and uplift with Consultant Helena Antoniadou, and I couldn’t be happier with my experience.

From the very beginning, I felt completely supported and at ease. Helena was professional, reassuring, and took the time to explain everything clearly, which really helped calm any nerves I had. My expectations were managed honestly, and I felt fully informed every step of the way.

A special mention to Wanda, the Manager and Rachel, the nurse at the Birmingham clinic — they were unbelievably kind, caring, and supportive throughout the entire process. They truly went above and beyond to make me feel comfortable and looked after at every stage.

The results are exactly what I had hoped for, and my recovery was minimal and without any issues, which made the whole experience even more positive.

I’m so grateful for the care I received and would highly recommend Helena and her team to anyone considering a similar procedure.

25 januari 2026
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Antwoord van The Private Clinic of Harley Street

Dear Jo,

We're so happy to hear that you had such a positive experience with The Private Clinic. It's wonderful to know you felt supported and at ease throughout your breast implant removal and uplift. We appreciate your kind words regarding the team's professionalism and care, and we're glad you are pleased with the results.

Kind regards,
The Private Clinic

Beoordeeld met 5 van de 5 sterren

10/10 recommend

I had a breast uplift and it is the best money I have ever spent. I felt very low and hated the way I looked. I worked so hard to lose 6 stone and it resulted in saggy breasts. I went with Helena who did my surgery and she was wonderful and my results are fantastic. I had never felt more confident and more like me.

Rachel was my nurse practitioner and she was so kind and took such good care of me and my aftercare. I had so much anxiety about getting my breasts out and I had a few worries about my scars after the surgery but Rachel put my mind to ease and was so comforting and caring.

1 september 2025
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Antwoord van The Private Clinic of Harley Street

Dear Stella,

We're so happy to hear that you had such a positive experience and achieved fantastic results. It's wonderful that you're feeling more confident. We appreciate your kind words about the care you received; we're so pleased our team helped ease your worries. Thank you for sharing.

Kind regards,
The Private Clinic

Beoordeeld met 5 van de 5 sterren

From the very first visit to my Surgeon…

From the very first visit to my surgeon Dr GUISEPPE DI TARANTO both him and his Birmingham team made me feel at ease, we discussed every aspect of the Breast reduction/ uplift procedure in an extremely professional and assured manner. The facilities at the Private Clinic Hospital were very good and nothing was too much trouble for the nursing staff . The operation went as smooth as possible and the after care was first class. I would have no hesitation in recommending Giuseppe , his team and the hospital to anyone.
To you Giuseppe a "BIG THANK YOU". You will never know how you have changed my life completely. It’s amazing how much more confident I feel now. I’m so proud of them. I owe you everything for changing my life.
Annmarie Sinfield 🌺

7 december 2025
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Antwoord van The Private Clinic of Harley Street

Dear Annmarie,

We're so happy to hear that your experience with Dr Guiseppe Di Taranto was so positive. It's wonderful to know that the team made you feel comfortable and well-cared for throughout your breast reduction/uplift procedure. We appreciate your recommendation and are so glad you feel more confident. Thank you for sharing your story!

Kind regards,
The Private Clinic

Beoordeeld met 5 van de 5 sterren

Chin lipo

I recently underwent chin liposuction with Dr Mouzakis and I was extremely happy with the outcome. He was extremely reassuring during the procedure and kept me at ease. The nurses at the London hospital were lovely and helped with my nerves. Recovery was smooth and I was well supported by all the staff at the private clinic. It was convenient to have my appointments close to my home at the Northampton clinic and only have to travel to London for the procedure. Everyone at the Northampton clinic were very friendly and helpful. I would happily recommend the private clinic to others. The price was higher than some other clinics but worth it for the peace of mind knowing I was in good hands.

19 januari 2026
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Antwoord van The Private Clinic of Harley Street

Dear Katie,

We're so happy to hear that you were comfortable with the procedure and are pleased with the outcome. We appreciate your kind words regarding our staff's support and friendliness at both locations. Thank you for recommending our clinic!

Kind regards,
The Private Clinic

Beoordeeld met 4 van de 5 sterren

Great procedure but

Great procedure, which proved successful and had me back on my feet very quickly. However, more information and encouragement required to do foot exercises to maximise mobility following this procedure.

5 januari 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear VivS,

We're so happy to hear that the procedure was successful and you recovered quickly. We appreciate your feedback regarding the foot exercises, and we will consider how to improve the information and encouragement provided. If you have any further feedback, please do not hesitate to get in touch with a member of our team.

Kind regards,
The Private Clinic

Beoordeeld met 5 van de 5 sterren

Can’t recommend highly enough

From start, to finish, and beyond should I need it, my experience with everyone at The Private Clinic has been nothing short of incredible.
The customer care you receive is brilliant, caring and so personable. My surgeon has been superb, I trusted the Professor (Sandip Hindocha) as soon as I met him and discussed what procedure I was hoping for.
When I had my surgery, all the staff introduced themselves and explained what their role was, all with a smile. I felt safe and looked after the whole time. My night nurse Jean was one of the kindest people I’ve ever met!
Pre and post surgery, appointments were always available and ran to time and all questions were answered quickly on email when I had them. I genuinely cannot thank everyone involved enough for a life changing procedure and I wouldn't hesitate to go back in future, or to recommend their services to anyone. Thank you so much.

22 januari 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Alison,

We're happy to hear that your experience was incredible from start to finish. It's wonderful to know that you felt cared for and safe. We appreciate your recommendation and thank you for sharing your positive feedback.

Kind regards,
The Private Clinic

Beoordeeld met 5 van de 5 sterren

The best

The choice, the price, the honesty, the people, time scales, the professionalism. The aftercare, the results, expectations,

I'm annoyed I didn't use them earlier. After seeing the results, I'm already looking at using agsin

19 januari 2026
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Antwoord van The Private Clinic of Harley Street

Dear Kevin,

We appreciate your feedback and are so glad you had a positive experience! It's great to know our team met your expectations, and we look forward to welcoming you back again soon.

Kind regards,
The Private Clinic

Beoordeeld met 1 van de 5 sterren

The experience has been awful

The experience has been awful, and this was caused by the deceitful staff who have nothing better to do than slander other clinics when they have serious internal issues themselves. I would recommend everyone to AVOID this charlatan establishment.

7 januari 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Valued Patient,

We are really sorry to hear that your experience at The Cosmetic Skin Clinic did not live up to our extremely high standards. Unfortunately we cannot find a patient record under your name at any of our clinics, so have been unable to investigate this further. We have sent you a request for more information, if you can please respond our team will look into this for you.

Kind regards,
The Cosmetic Skin Clinic

Beoordeeld met 1 van de 5 sterren

Negative treatment results and poor customer support when things went wrong

My experience relates to treatment received at The Cosmetic Skin Clinic, which operates from this address as part of The Private Clinic Group.

I had been a client for around 10 years. In July 2025 I received treatment from another practitioner while my usual doctor was on maternity leave. Unfortunately something went wrong and my appearance was negatively affected.

My concerns were raised with the clinic but a refund was refused and corrective treatment that had previously been discussed was withdrawn. The matter was escalated to the Independent Sector Complaints Adjudication Service (ISCAS) for independent review.

Patients should be aware that the scope of the ISCAS process is limited. It focuses on complaint handling rather than the clinical outcome of treatment, and it cannot require clinics to provide corrective treatment or refunds.

The adjudication process took many months and concluded with a recommendation that the clinic make a goodwill payment of £250 after finding that aspects of the complaint handling did not meet the required standards. Neither corrective treatment or a refund were provided.

Update March 2026:
Following escalation to the CEO of The Private Clinic Group, the £250 goodwill payment recommended by ISCAS has now been provided and I have been offered a further appointment with Dr Christou free of charge as a gesture of goodwill.

I appreciate this response after escalation to senior management. However, neither corrective treatment nor a refund had previously been provided during the complaints process itself, and the outcome only progressed after independent adjudication and escalation to the CEO.

5 maart 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Valued Patient,

We are really sorry to hear that your experience at The Cosmetic Skin Clinic did not live up to our extremely high standards. Unfortunately we cannot find a patient record under your name at any of our clinics, so have been unable to investigate this further. We have sent you a request for more information, if you can please respond our team will look into this for you.

Kind regards,
The Cosmetic Skin Clinic

Beoordeeld met 5 van de 5 sterren

Superb service

I had a breast reduction September 2025, my first appointment was at the Birmingham branch of the private clinic and the team were fantastic, they told me what to expect and the costs, they kept me well update via emails telephone calls and sent a breakdown of costs and when to pay. Dr Helen Antoniadau explain the procedure well and what to expect. Wanda and Rachel were brilliant through out, very helpful if I had any concerns. I could not have asked for a better team, which also includes the lovely team in London, who looked after me after my surgery. I would highly recommend the birmingham branch for a consultation if you’re thinking about getting a breast reduction. From the very first appointment to the last they treat you with respect and care. I could not have asked for more. I would definitely recommend this clinic and team. Final word, the experience has been Superb! Thank you to you all at the private clinic Birmingham. I feel and look fabulous since the surgery! 😊
Ranjit Kaur

25 september 2025
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Antwoord van The Private Clinic of Harley Street

Dear Ranjit,

We're happy to hear that your experience at our Birmingham branch was fantastic! It's wonderful to know the team made you feel respected and cared for throughout your breast reduction journey. We appreciate your recommendation and are delighted you feel fabulous!

Kind regards,
The Private Clinic

Beoordeeld met 1 van de 5 sterren

Unprofessional

I called initially and was advised that consultations were free at this time for a limited period. I called the following day to book a consultation and was told the fee would be refunded. My consultation lasted 6 minutes an when i followed up for my refund, I was told it wasn’t refundable, oy redeemable against a procedure!

2 maart 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Pam,

At The Private Clinic, we aim to ensure that patients are provided with clear information regarding consultation fees at the time of booking and in light of your email complaint we did review the two separate calls between ourselves.

We sent a response to your email and confirmed that as you had requested information about two separate procedures, one non surgical and one surgical different fees do apply, and having reviewed the calls we confirmed that the correct information was provided to you on each call and in advance of you booking in for your consultation.

We regret if there has been any misunderstanding regarding the consultation process and appreciate you bringing your concerns to our attention.

If you have any further questions, please do not hesitate to get in touch with our team.

Kind regards,
The Private Clinic

Beoordeeld met 5 van de 5 sterren

Non surgical treatments

I’ve been seeing Dr Hanson for about 5 years. I like that his work is very natural, enhancing your natural features and making you look like you, just younger and fresher version. I completely trust his judgement and advice about what would look best.

21 februari 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear MH,

We're happy to hear that you appreciate the natural results and trust the advice you've received over the past five years with Dr Hanson. Thank you for sharing your positive experience!

Kind regards,
The Cosmetic Skin Clinic

Beoordeeld met 5 van de 5 sterren

Experience at the Private Clinic Harley Street

I had heard of Mr Bianchi's different approach to bunion surgery. I saw him in April 2025 and had surgery a few days later. U had my big toe and 3 other toes attended to.
Mr.Bianchi is a very charming man who takes great pride in his work. He explained what he would do and answered all my questions
I had follow up surgery in January 2026 and I cannot stress enough how kind Mr Bianchi was - always with a ready joke.
Mrs Fiona Casse the Patient Administrator is a very helpful lady who gave of her time to help me with all the queries I had.
The staff at the Private Clinic are very courteous and helpful.

20 januari 2026
Review zonder uitnodiging
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Antwoord van The Private Clinic of Harley Street

Dear Parrie,

We’re delighted to hear that you had such a positive experience with Mr Bianchi and our Harley Street team. It’s wonderful to know you felt well informed, supported and cared for throughout your treatment and follow-up.

Wishing you continued recovery, and thank you for choosing The Private Clinic.

Kind regards,
The Private Clinic

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