Good ability to search for the type of bike I wanted. Helpful to know the MSRP. Ordering went well. Received timely. Several pictures at different angles. Fed ex delivery required signature assuring t... Toon meer
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Lees wat reviewers zeggen
Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Toon meer
I had a fantastic experience with TPC all the way from my initial email inquiry to the personalized, white glove handoff of my beautiful new (used) bike! The staff and overall functionality of their... Toon meer
Definitely not a place to shop or sell complete bikes. I was offered a fraction of the bicycle I just purchased, just to put into perspective, I was offered less than the groupset alone..dura Ace di2.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Pro's Closet
Geschreven door het bedrijf
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.
What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.
Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.
Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.
Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.
More riding. Less guesswork. Find your next bike at The Pro's Closet.
Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
More riding. Less guesswork.
Geschreven door het bedrijf
- Certified Pre-Owned. Ready for what’s next.
- Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
- Sell your bike. Skip the back-and-forth.
- Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
- Real bike people. Real help.
- Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.
Our 30-Day Satisfaction Guarantee
Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel.
Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.
Contactgegevens
1101 E 126th Avenue Unit 190, 80241, Thornton, Verenigde Staten
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Bikes Are Meant to Be Used
4,5
Uitstekend
281 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The pro’s closet is always fast…
The pro’s closet is always fast service, Great prices and easy returns . What’s not to like.
11 mei 2024
Always great prices on great products
Always great prices on great products. Always enjoy shopping here!
1 maart 2024
The parts arrived very quickly and were…
The parts arrived very quickly and were exactly as described on your site. Very happy with the experience.
4 maart 2024
When I needed to talk with a real human…
When I needed to talk with a real human I spoke with intelligent, knowledgable employees and had questions answered clearly.
4 april 2024
I only had a question and I got a…
I only had a question and I got a knowledgeable answer.
This company is the best
26 april 2024
My Surly Karate Monkey was in beautiful…
My Surly Karate Monkey was in beautiful brand new condition even better than described. I’m thrilled.
10 januari 2024
Offering me less than 1,500 for a very…
Offering me less than 1,500 for a very lightly used Pegoretti Marcelo w/ Campy Super Record 12 is an insult. I severed all my ties with Procloset and will no longer take my bikes for service there.
13 november 2023
Antwoord van The Pro's Closet
Hello Jeffrey, I'm Nick from The Pro's Closet.
I'm sorry to hear our offer didn't meet your expectations. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around shipping and tuning up each item. We strive to make the entire process of selling to us simple and stress-free.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Top notch
I like USA companies that you can speak clearly to without the hassle of a huge network of service agents. Great company top notch gear, absolutely stupid to spend money on new equipment that is way too expensive for the average cyclist.
10 april 2024
I was truly impressed
I was truly impressed: professional advice, prompt service and impeccable delivery! I already recommended TPC to at least 3 more friends and people also at the gym where I workout.
Aaaaand....I llllooove my Bianchi Arcadex!!!
25 maart 2024
Straight forward and easy to deal with.
17 juni 2023
Really great staff at this location
Got what we needed and were able to try everything on… something that is increasingly difficult in this stupid day and age of internet shopping. Also the people at this particular store are really good people. I only hope/ wish this store would grow and have more selection.
7 mei 2024
Extremely helpful staff
27 juli 2023
Well Done
Hats off to a solid platform. Easy to use, works well, gets you stuff you want at discounted prices... what's not to like??
11 mei 2023
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