Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a fantastic experience with TPC all the way from my initial email inquiry to the personalized, white glove handoff of my beautiful new (used) bike! The staff and overall functionality of their... Toon meer
Definitely not a place to shop or sell complete bikes. I was offered a fraction of the bicycle I just purchased, just to put into perspective, I was offered less than the groupset alone..dura Ace di2.... Toon meer
Bedrijf heeft geantwoord
Everyone I communicated with at TPC was extremely helpful and polite. They answered all of my questions quickly and thoroughly. They went above and beyond to coordinate the exact shipping date I requi... Toon meer
Bedrijfsgegevens
Over The Pro's Closet
Geschreven door het bedrijf
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.
What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.
Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.
Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.
Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.
More riding. Less guesswork. Find your next bike at The Pro's Closet.
Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
More riding. Less guesswork.
Geschreven door het bedrijf
- Certified Pre-Owned. Ready for what’s next.
- Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
- Sell your bike. Skip the back-and-forth.
- Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
- Real bike people. Real help.
- Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.
Our 30-Day Satisfaction Guarantee
Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel.
Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.
Contactgegevens
1101 E 126th Avenue Unit 190, 80241, Thornton, Verenigde Staten
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Bikes Are Meant to Be Used
4,5
Uitstekend
277 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First TPC bike - easy and painless!
This was my first bike purchase from TPC. The whole process was easy and painless. My bike shipped in two days and the pack job in the box was stellar. It also came with a torkey (nice touch)! Got a great new ride at a surprisingly good price.
10 mei 2024
What an incredible team!
What an incredible team!
I had problems with my DuraAce front brake. Clint, the service manager had me come back right away. As soon as I arrived one of the mechanics looked at the brake made a few adjustments and it worked perfectly. About 8 hours later the brake was spongy and it would not activate the caliper. I brought the bike back and another mechanic determined that the bled screw was damaged (it’s nice to know I wasn’t crazy) they replaced the entire brake/shift lever immediately on the spot. The bike now works absolutely like a brand new bike. Fantastic costumer service. From now on every bike I ever buy will be from The Pro’s Closet.
17 mei 2024
Communication was great
22 april 2024
I keep coming back to these guys
I keep coming back to these guys. Great shop, service, and it’s fun to browse for deals on trick bike stuff.
9 mei 2024
Quick Shipping on Bike
Ordered a new bike at a great deal. Quick shipping and bike was ready to go. I opted to have it built by a local shop, but everything was as expected.
10 mei 2024
Have bought two road bikes from TPC
Have bought two road bikes from TPC. Each purchase was a great experience. My next bike will definitely be another purchase from them.
10 mei 2024
TPC is one of my go-to retailers
TPC is one of my go-to retailers. They have a good selection and great prices.
13 mei 2024
The wheelset
The wheelset I received was not tubeless ready. Secondly freehub and body not shimano compatible. It is SRAM compatible only. So additional expenses incurred did not warrrant price for this wheelset. I will be more careful ordering from pro’s closet. Staff could have been more attentive and help w a solution. Learned my lesson when shopping next time
8 mei 2024
Excellent product selection and prices
Excellent product selection and prices; Also, excellent customer service!
17 mei 2024
Item shipped quickly and arrived in…
Item shipped quickly and arrived in mint condition ! Thank you
8 mei 2024
Great service and explaining during the…
Great service and explaining during the purchase experience...
10 mei 2024
Completely Honest and Forthcoming
The Pro's Closet is completely honest and forthcoming in their description of the condition of the bicycles listed on their website. They provide multiple high-resolution photos of each bicycle, including any nicks and scratches, so that prospective buyers know exactly what they're getting. They thoroughly inspect all pre-owned bicycles for deficiencies, all of which are then taken care of by their team of mechanics. The Pro's Closet has its own YouTube channel where you can see just how professional their operation is. The only way I would ever purchase a pre-owned bicycle via the internet is through The Pro's Closet.
2 oktober 2023
Your customer service team is…
Your customer service team is fantastic, great follow up!!!
Bike is being assembled now
10 mei 2024
Best cycling gear source!
As always, the price, description and quality of the jacket was perfect. Quick shipping too. I've trusted this company for many years and have never been disappointed.
18 september 2023
Always a great experience shopping at…
Always a great experience shopping at the pros closet.
Great products and expertise.
Keep up the awesome quality.
15 januari 2024
Excellent quality bike
Excellent quality bike! info regarding bike. Simple to order, delivery quick and easy. And post delivery contact was excellent.
18 mei 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.