Good ability to search for the type of bike I wanted. Helpful to know the MSRP. Ordering went well. Received timely. Several pictures at different angles. Fed ex delivery required signature assuring t... Toon meer
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Lees wat reviewers zeggen
Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Toon meer
I had a fantastic experience with TPC all the way from my initial email inquiry to the personalized, white glove handoff of my beautiful new (used) bike! The staff and overall functionality of their... Toon meer
Definitely not a place to shop or sell complete bikes. I was offered a fraction of the bicycle I just purchased, just to put into perspective, I was offered less than the groupset alone..dura Ace di2.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Pro's Closet
Geschreven door het bedrijf
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.
What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.
Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.
Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.
Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.
More riding. Less guesswork. Find your next bike at The Pro's Closet.
Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
More riding. Less guesswork.
Geschreven door het bedrijf
- Certified Pre-Owned. Ready for what’s next.
- Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
- Sell your bike. Skip the back-and-forth.
- Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
- Real bike people. Real help.
- Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.
Our 30-Day Satisfaction Guarantee
Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel.
Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.
Contactgegevens
1101 E 126th Avenue Unit 190, 80241, Thornton, Verenigde Staten
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Bikes Are Meant to Be Used
4,5
Uitstekend
280 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quality bike
Excellent quality bike! info regarding bike. Simple to order, delivery quick and easy. And post delivery contact was excellent.
18 mei 2024
Descriptions of bikes were excellent
Descriptions of bikes were excellent to help consumers make a purchase decision.
Bike arrived quickly, exactly as described.
Easy to assemble and riding within a few minutes.
Packaged well, no damage.
17 mei 2024
It was quick and the bike arrived and…
It was quick and the bike arrived and was easily processed for my first ride. I'm very happy with it.
18 november 2023
Great prices, service and support
I have ordered a number of parts for bike builds from TPC. The parts have always arrived quickly and sold at solid prices. On one occasion, I needed some technical assistance with an item that was an open box order. I was pleasantly surprised by the quality and quantity of tech help on the query. It really bailed me out of a conundrum. I highly recommend TPC.
9 februari 2024
Pro’s closet always comes through
Pro’s closet always comes through, they bought my mtb at a fair price , I used the you tube video to pack it up , easy drop off at UPS and money was in my account within days I buy parts from TPC as well, they are competitive and delivery is fast
18 mei 2024
Meh :/
If you wanna get hilariously low balled or REALLY need to sell a bike, go here.
Its gotta be hard to run a used bike marketplace, but I’ve also been disappointed in my experiences trying to sell bikes to these people.
1 mei 2024
Antwoord van The Pro's Closet
Hello Jacob, I'm Nick from The Pro's Closet.
I'm sorry to hear our offer didn't meet your expectations. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around shipping and tuning up each item. We strive to make the entire process of selling to us simple and stress-free.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Very knowledgeable staff
Very knowledgeable staff. Good selection of quality bikes. The used bikes were refurbished into excellent condition. In the 3 months since I’ve had my TPC, I’ve had zero issues and it rides ‘like new’. There’s a lot of value in buying from TPC
9 februari 2024
Great customer service…
After delivery a representative followed up with me to verify that everything was good with the delivery and asked if I had any tech questions on the bike. They then followed up on my questions. Great customer service!
20 februari 2024
Bike life
Previous customer, no issues purchasing products. Decided to trade in my road bike, process was easy. Paid the same day the inspection was complete. Would purchase/trade up again the future.
17 mei 2024
No issues!
I have been shopping at The pros closet for some time and had no issues with online orders and even selling my bike and wheelset. They offer some great deals and coupons which I really appreciate! I wish they offered better free shipping options as it only applies to certain items but otherwise it's a great place to shop
17 mei 2024
Excellent!
Have bought 3 bikes from The Pros Closet. All were great prices and accurately described. Will continue to buy bikes fro TPC
1 oktober 2023
First purchase - excellent experience
This was my first purchase through The Pro Closet, and not a small purchase (Specialized S-Works Ruby) and am extremely happy with both the bike and the entire experience.
18 mei 2023
Great experience
I called the Pro’s Closet prior to purchasing a CPO Santa Cruz 5010. They answered all of my wand helped me compare a couple of other bikes by spec and geometry. I ordered the bike after more than one conversation. The bike arrived in the condition as described and was simple to assemble. After a few rides, I had my LBS make a few adjustments, and the bike continues to perform well one year later. I feel like I got a good deal on a great bike.
22 mei 2023
Great bikes at a good price
Great bikes at a good price. This was my second bike purchase through TPC. Both were really good experiences. I would definitely recommend. They shipped the bike fast, the carrier had a pretty significant delay, but that’s not their fault.
1 mei 2024
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