Good ability to search for the type of bike I wanted. Helpful to know the MSRP. Ordering went well. Received timely. Several pictures at different angles. Fed ex delivery required signature assuring t... Toon meer
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Lees wat reviewers zeggen
Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Toon meer
I had a fantastic experience with TPC all the way from my initial email inquiry to the personalized, white glove handoff of my beautiful new (used) bike! The staff and overall functionality of their... Toon meer
Definitely not a place to shop or sell complete bikes. I was offered a fraction of the bicycle I just purchased, just to put into perspective, I was offered less than the groupset alone..dura Ace di2.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Pro's Closet
Geschreven door het bedrijf
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.
What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.
Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.
Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.
Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.
More riding. Less guesswork. Find your next bike at The Pro's Closet.
Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
More riding. Less guesswork.
Geschreven door het bedrijf
- Certified Pre-Owned. Ready for what’s next.
- Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
- Sell your bike. Skip the back-and-forth.
- Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
- Real bike people. Real help.
- Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.
Our 30-Day Satisfaction Guarantee
Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel.
Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.
Contactgegevens
1101 E 126th Avenue Unit 190, 80241, Thornton, Verenigde Staten
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Bikes Are Meant to Be Used
4,5
Uitstekend
281 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All perfect
16 april 2024
My GO TO for anything bike related
Great prices, fast delivery, and exceptional customer support.
6 mei 2024
This was my second experience at TPC
This was my second experience at TPC. Everything was timely and efficient. Folks are always helpful with answers. Customer service was outstanding! bi
10 mei 2024
Trustworthy condition and shipping
The frame is in great shape. It was well packed and arrived with no damage. Nice to know their assessment of the frame was accurate!
11 mei 2024
I’ve never had a bad exchange with TPC…
I’ve never had a bad exchange with TPC and when something went askew it was handled well ! Special shout out to Megan :)
16 april 2024
Fast and great quality stuff.
8 mei 2024
canceled selling my bike due to a new…
canceled selling my bike due to a new policy of deferred payment for 60 days.
1 december 2023
Antwoord van The Pro's Closet
Hello Ernest, I'm Nick The Pro's Closet (TPC)
I'm sorry to hear our offer terms did not meet your expectations. Offers are made upon several factors including market conditions, consumer demand, existing inventory, and the like.
If you have further questions regarding the timing of your payment, I and the team here would be happy to answer them.
You can reach us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Read the blog
I like to read the blog. The "gee whiz" aspect is well controlled, but still present, in all the postings. 4 Stars
10 mei 2024
Appreciate customer service taking care…
Appreciate customer service taking care of selling to purchase and shipping issues
13 mei 2023
Brought a set of wheels from them and…
Brought a set of wheels from them and they arrived in a excellent package with no damages to report. Prize was decent but I thought it could have been a bit less. I was also putting my CerveloS3 2021 model for sale and wanted to know how much they would offer me for my bike with full Sram Red 12 Speed setup , I honestly would have to say their offer was not pleasing to me so I kept it . I still would always go to them if I am looking for some for a fair prize , whether it be componets or a bike frame , some prizes are fair base on the product you are looking at.
13 mei 2023
Got my dream bike for half of retail price.
Bought a 2022 Trek Top Fuel 9.9 XTR - pretty much my dream bike. Got a $10k bike new at half price in excellent condition - this was a great deal! Bike came in a very nice box - great job on wrapping and shipping it. Customer service was right there to answer any questions I had on it up front. Overall, very happy with this purchase, this turned out to be an amazing bike!
15 november 2023
Highly recommend
Highly recommend! Bought 2 bikes a gravel and mtn. bike. Both were great! The Specialized man. bike was too big so I returned it. Such an easy process.
17 februari 2024
Don’t rely on the buyback program
Got a decent deal on getting the bike but disappointed with the buyback offer. Was hoping to get a good offer so we could put the money towards another bike from you. You could have made more money on the trade in but it wasn’t to be. Won’t be using your store again!
11 mei 2024
Antwoord van The Pro's Closet
Hello Bill, I'm Nick from The Pro's Closet.
I'm sorry to hear about your buyback offer. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Always quick to deliver the goods.
Always quick to deliver the goods. Fair to great prices, and super easy website to navigate through.
1 mei 2024
Great selection of gear
Great selection of gear, and really knowledgable staff. These folks know bikes! I have a ton of bike shop options in the Boulder area, but love stopping in to the Pro's Closet when I can.
18 april 2024
Seamless experience
Seamless experience. Great bike. Fast shipping. Certified no cracks in the carbon frame. What else do you need?
7 mei 2024
Great advice
Great advice. These guys ride for real and there is absolutely no push to buy.
17 januari 2024
The TPC team is tops
The TPC team is tops. My advisor Meghan knew the details of the listing I was looking at. Helped me compare geometry to my current set up. I was very impressed with the entire transaction and team.
23 april 2024
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