Excellent customer service. They go out of their way to help. We had some codes which volunteers had not accessed and were due to run out. With support these have been extended which is supportive... Toon meer
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Lees wat reviewers zeggen
As an individual, this is user friendly for myself being dylexsic. I have using this company since 2016 and the refresher is simple. As an organisation, it offers an easy to monitor dashboard and... Toon meer
Bedrijf heeft geantwoord
I had some difficulty entering my course code online and had to contact the team by phone. Angela was very helpful, friendly and efficient, and quickly helped me to resolve my problem. Thank you
I had a little trouble navigating the website (totally my lack of understanding nothing to do with the actual site!) I called, and Katy was super helpful; she talked me through my issue with ease. Als... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Trainingsschool
- ook in
- Onderwijsaanbieder
- Onderwijscentrum
- Onderwijsinstelling
- Trainingscentrum
- Volwassenenonderwijs
Geschreven door het bedrijf
Online, video based training created for food professionals. Our training courses are designed to meet the needs of all types of learner and size of business. We pioneered the accessible, online, video delivery method that many training companies now aspire to, and we pride ourselves on our agility, flexibility and innovative approach. Good safety training is a vital part of securing your food business 5 star food hygiene rating - and The Safer Food Group courses are written specifically for food professionals
Contactgegevens
Unit 2, Integrity House, Lower Lumsdale, , DE4 5EX, Matlock, Verenigd Koninkrijk
- 08006126784
- info@thesaferfoodgroup.com
- www.thesaferfoodgroup.com
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Food Hygiene Course
Very helpful and with quick customer service.
Fantastic Service!
Super easy ordering via the website but I still managed to order the wrong course, I got in touch and Angela sorted my error in minutes! Fantastic service!
Great support from Angela
I had some difficulty entering my course code online and had to contact the team by phone. Angela was very helpful, friendly and efficient, and quickly helped me to resolve my problem. Thank you
Really helpful support service
Really helpful support service, polite, friendly and genuinely a great help. The solution was found and I was guided through it brilliantly. Highly recommend their service.
Excellent customer service
Excellent customer service. They go out of their way to help. We had some codes which volunteers had not accessed and were due to run out. With support these have been extended which is supportive of our volunteers. We have phoned on other occasions and the service has been fabulous which is why we always use this company. Thank you.
Judith was very helpful on the phone…
Judith was very helpful on the phone last week when i realised i’d done a mistake with my order. She immediately sorted out a refund for me, and also directed me in the right direction of how to log in and do the course.10/10
As an individual
As an individual, this is user friendly for myself being dylexsic. I have using this company since 2016 and the refresher is simple.
As an organisation, it offers an easy to monitor dashboard and extension for those who struggles to study.
One key thing, there 's actually a human on the phone and not AI.
Thank you so much Angela for helping me set up, and totally recommend.

Antwoord van The Safer Food Group
Service beyond expectations
I had a little trouble navigating the website (totally my lack of understanding nothing to do with the actual site!) I called, and Katy was super helpful; she talked me through my issue with ease. Also Katy noticed I may have booked a course in error and immediately went above and beyond helping me by sorting within 10 minutes!

Antwoord van The Safer Food Group
The customer service was excellent
The customer service was excellent. I got a call back almost immediately and the query was resolved.
Fast and Efficient!
Thank you Angela for helping me out today! I had a quick query with purchasing courses which Angela was able to help me through and get me on my way. I have spoken with The Safer Food Group on other occasions too with other issues and every time they have been super kind and helpful. This is what I call customer service! Thank you!
Great customer service
The course is informative, interactive, interesting and relevant. The customer service with a query I had was excellent, and the price was very competitive. Overall, a fabulous group to do business with. Thank you.
Very quick response to query
Very quick response to query - provided the solution required.
Angela Croot from the safer food group
Angela Croot from the safer food group, thanks for your help today, you ve been so helpful and very prompt with your responses, 100% recommend the company, reliable, efficient and honest.Was looking to renew my food cert but Angela advised me that it was still in date, thanks again
Friendly staff and quick service
Friendly staff and quick service
Very helpful
Very helpful, got straight back with great answers. Thankyou
Great customer service - thank you
Great service and course content. Very helpful and friendly customer service - thank you
Angela was very helpful
Angela was very helpful, sent me through the instructions on how to register for Business user guide and Learner users guide. I had a couple of question I needed to have answered before I purchased the courses. Angela was able to answer clearly, so I know what courses would be the best for my staff. Also she said if I had any problems to call back. Thank you again Angela for your support.
Great customer service!
Judith was very prompt with her reply and was able to resolve my issue quickly and accurately
Excellent for Food Hygiene training
We have used this company for our Food Hygiene and Allergen training for many years. The staff have a high pass rate and all say that they find it informative, engaging and easy to understand. The customer service is always friendly and helpful when needed to extend a course over the required time.
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