The Safer Food Group Reviews 

71
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent customer service. They go out of their way to help. We had some codes which volunteers had not accessed and were due to run out. With support these have been extended which is supportive... Toon meer

Beoordeeld met 5 van de 5 sterren

As an individual, this is user friendly for myself being dylexsic. I have using this company since 2016 and the refresher is simple. As an organisation, it offers an easy to monitor dashboard and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had some difficulty entering my course code online and had to contact the team by phone. Angela was very helpful, friendly and efficient, and quickly helped me to resolve my problem. Thank you

Beoordeeld met 5 van de 5 sterren

I had a little trouble navigating the website (totally my lack of understanding nothing to do with the actual site!) I called, and Katy was super helpful; she talked me through my issue with ease. Als... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Trainingsschool
  2. ook in
  3. Onderwijsaanbieder
  4. Onderwijscentrum
  5. Onderwijsinstelling
  6. Trainingscentrum
  7. Volwassenenonderwijs

Geschreven door het bedrijf

Online, video based training created for food professionals. Our training courses are designed to meet the needs of all types of learner and size of business. We pioneered the accessible, online, video delivery method that many training companies now aspire to, and we pride ourselves on our agility, flexibility and innovative approach. Good safety training is a vital part of securing your food business 5 star food hygiene rating - and The Safer Food Group courses are written specifically for food professionals


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(71)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic Service!

Super easy ordering via the website but I still managed to order the wrong course, I got in touch and Angela sorted my error in minutes! Fantastic service!

20 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support from Angela

I had some difficulty entering my course code online and had to contact the team by phone. Angela was very helpful, friendly and efficient, and quickly helped me to resolve my problem. Thank you

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really helpful support service

Really helpful support service, polite, friendly and genuinely a great help. The solution was found and I was guided through it brilliantly. Highly recommend their service.

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. They go out of their way to help. We had some codes which volunteers had not accessed and were due to run out. With support these have been extended which is supportive of our volunteers. We have phoned on other occasions and the service has been fabulous which is why we always use this company. Thank you.

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Judith was very helpful on the phone…

Judith was very helpful on the phone last week when i realised i’d done a mistake with my order. She immediately sorted out a refund for me, and also directed me in the right direction of how to log in and do the course.10/10

8 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As an individual

As an individual, this is user friendly for myself being dylexsic. I have using this company since 2016 and the refresher is simple.
As an organisation, it offers an easy to monitor dashboard and extension for those who struggles to study.
One key thing, there 's actually a human on the phone and not AI.

Thank you so much Angela for helping me set up, and totally recommend.

12 oktober 2026
Review zonder uitnodiging
Logo The Safer Food Group

Antwoord van The Safer Food Group

Hi Eva, thanks for your review. We've worked really hard to make our site as accessible as possible, so it's great to hear you find it user friendly. And we're really proud of Angela too!

Beoordeeld met 5 van de 5 sterren

Service beyond expectations

I had a little trouble navigating the website (totally my lack of understanding nothing to do with the actual site!) I called, and Katy was super helpful; she talked me through my issue with ease. Also Katy noticed I may have booked a course in error and immediately went above and beyond helping me by sorting within 10 minutes!

9 oktober 2026
Review zonder uitnodiging
Logo The Safer Food Group

Antwoord van The Safer Food Group

Thanks for your review Deborah - we think Katy is super helpful too, so it's great to hear your feedback

Beoordeeld met 5 van de 5 sterren

Fast and Efficient!

Thank you Angela for helping me out today! I had a quick query with purchasing courses which Angela was able to help me through and get me on my way. I have spoken with The Safer Food Group on other occasions too with other issues and every time they have been super kind and helpful. This is what I call customer service! Thank you!

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

The course is informative, interactive, interesting and relevant. The customer service with a query I had was excellent, and the price was very competitive. Overall, a fabulous group to do business with. Thank you.

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Angela Croot from the safer food group

Angela Croot from the safer food group, thanks for your help today, you ve been so helpful and very prompt with your responses, 100% recommend the company, reliable, efficient and honest.Was looking to renew my food cert but Angela advised me that it was still in date, thanks again

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Angela was very helpful

Angela was very helpful, sent me through the instructions on how to register for Business user guide and Learner users guide. I had a couple of question I needed to have answered before I purchased the courses. Angela was able to answer clearly, so I know what courses would be the best for my staff. Also she said if I had any problems to call back. Thank you again Angela for your support.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent for Food Hygiene training

We have used this company for our Food Hygiene and Allergen training for many years. The staff have a high pass rate and all say that they find it informative, engaging and easy to understand. The customer service is always friendly and helpful when needed to extend a course over the required time.

10 september 2026
Review zonder uitnodiging

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