Excellent customer service. They go out of their way to help. We had some codes which volunteers had not accessed and were due to run out. With support these have been extended which is supportive... Toon meer
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As an individual, this is user friendly for myself being dylexsic. I have using this company since 2016 and the refresher is simple. As an organisation, it offers an easy to monitor dashboard and... Toon meer
Bedrijf heeft geantwoord
I had some difficulty entering my course code online and had to contact the team by phone. Angela was very helpful, friendly and efficient, and quickly helped me to resolve my problem. Thank you
I had a little trouble navigating the website (totally my lack of understanding nothing to do with the actual site!) I called, and Katy was super helpful; she talked me through my issue with ease. Als... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Trainingsschool
- ook in
- Onderwijsaanbieder
- Onderwijscentrum
- Onderwijsinstelling
- Trainingscentrum
- Volwassenenonderwijs
Geschreven door het bedrijf
Online, video based training created for food professionals. Our training courses are designed to meet the needs of all types of learner and size of business. We pioneered the accessible, online, video delivery method that many training companies now aspire to, and we pride ourselves on our agility, flexibility and innovative approach. Good safety training is a vital part of securing your food business 5 star food hygiene rating - and The Safer Food Group courses are written specifically for food professionals
Contactgegevens
Unit 2, Integrity House, Lower Lumsdale, , DE4 5EX, Matlock, Verenigd Koninkrijk
- 08006126784
- info@thesaferfoodgroup.com
- www.thesaferfoodgroup.com
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Excellent content and very good value for money
Very easy to access the course material. The content is well laid out, concise and clear. I particularly enjoy the video lessons with the two guys.
Initially I had a technical issue (problem was my end) that I emailed about, almost immediately I was contacted by Judith, who was very helpful and assisted in resolving the problem.
good courses
We've been using this company for our food hygiene courses for many years. The back up staff are always helpful and provide good customer service
Excellent communication
Excellent communication, lovely welcoming and helpful voice at the other end of the phone, totally understood my query and resolved it quickly. Thank you.
Hats off to you Judith!
This company and particularly Judith was super fast in resolving a tech issue. I would totally recommend for staff training.
Professional and helpful staff
We have used this company for years and all the staff are extremely helpful and always manage to sort any issues that we may have. Highly recommended.
Lovely, approachable, helpful staff
The lady, Judith Doe, helping me was absolutely fantastic, affectionate, warm but extremely professional at the same time.
What a lovely lady, she made it her mission to help me and help me she did.
She is a true asset to your company!
the perfect way to help a customer
The call operator was very understanding of our needs. lovely manner, very helpful and gave very clear instructions for us to follow she guided me through what i needed to do
Great Customer Dervice
Answered my query promptly and efficiently, even making the changes to the account for me. Thank you
Course issue
I had a small issue with a course I had purchased. Angela helped me resolve this issue very quickly.
Helpful staff
Angela Croot has been extremely helpful in providing us with 'dummy' training codes for the Food Safety training which our students use before they undertake their work based learning placements. She has also been very prompt when answering our email enquiries, making our lives easier.
Course extension
one of our staff members hadn't completed the course in time. Angela helped me with sorting out having the course extended. No problems at all, done there and then.
I paid for test and it took a long to…
I paid for test and it took a long to ready for the test. Having said that I need more information regarding test date etc, Judith check and short things out very quickly.
Very impressed and recommend this company to everyone. Thank you.
I always struggle with technology and…
I always struggle with technology and phone for help which is responded to quickly by Judith. She is always a pleasure and ensures that i am directed appropriately and know that she is patient if i need any help
Excellent Service and Support
We have been using Safer Food Group for our team for the past six years and have always been extremely happy with their service. The team are helpful, friendly and professional, and they deal with any questions quickly and efficiently. Their excellent customer service and consistent support over the years have made them a company we can rely on. We would highly recommend Safer Food Group.
Angela was absolutely fantastic
Angela was absolutely fantastic. Great communication, great customer service.
Really helpful customer service & great courses!
Really helpful customer service and very friendly to deal with. Safer Food Group are our go to company for all our food hygiene training needs - easy to use and send the codes to staff etc. No complaints from us.
Just completed the Level 2 award in…
Just completed the Level 2 award in Food safety for early years, very happy and impressed.
Great value and lovely customer…
Great value and lovely customer service. Judith is always very helpful when I have any questions or requests.
I want to give a huge thank you to the…
I want to give a huge thank you to the team at Safer Group for their outstanding customer service. I was locked out of my account and initially struggled to get through via the dedicated support email. However, when I reached out to the general info email address, I received a response very quickly. The representative was incredibly patient and guided me through the step-by-step process to regain access. It’s rare to find such efficient and kind support these days. Thank you for getting me back online!"
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