The Sleep People Limited Reviews 

Spoke today with Martha who was really helpful and replied back straight away she was polite and managed to sort my problem out for me verry good customer service rating thank you verry much hope you have a nice Christmas miss Murphy

There was a delay with the delivery of a mattress and discovered it had been lost in transit. I contacted The Sleep People and a fantastic customer service representative, Martha, sorted out the issue immediately and gave me an option for refund or replacement. I'm happy to say I received the replacement mattress yesterday. Thank you Martha. You are a credit to your company!

Very helpful unfortunately I needed to return the mattress as I ordered the wrong size. The returns process was made extremely easy and sorted straight away thanks

Looks like I'm not the only one that had issues with the Wowcher deal lol - like others have mentioned, I too was lucky enough to get through to Martha who helped to get everything sorted quickly and kept me informed. Clearly their customer service is a vast improvement on that of Wowcher. Waiting for the goods to arrive now but my faith has been restored thanks to Martha.

Very friendly and polite. Dealt with my problem immediately, can tell they work really hard. Thank you for all the help Martha!

The team at sleep people limited are absolutely amazing and thankful for Martha for a quick response x

Lovely mattress.
Thanks to Martha in customer enquiries for helping with an enquiry I had.
Great thanks

Excellent customer service from (Martha)
Prompt reply reassuring me that my purchase was on the way

Made an order through wowcher had an issue and no problem at all helping Martha was great. Other 2 mattresses I got were perfect and my kids are enjoying using them x

I'd ordered a mattress through Wowcher I'd never used it before and had a few issues but Martha went above and beyond to reassure me that the mattress was coming and gave me tracking number. Thank you Martha will definitely order from you again.

Great Service, good customer care

Megan and Sarah made my whole experience perfect. I had the wrong mattress delivered (b&q) not them and they arranged pick up next day. They made me feel so valued that I purchased my right mattress size via them. 5* ++*

I ordered a mattress from the sleep people. I was really happy with how fast it arrived. unfortunately, I have a bad back from an accident I had a while back and I didn't know exactly how the mattress would treat it, after a couple of days I realised that it wasn't doing me any good.
I politely asked for a refund and within an hour or so and after sending them some pictures they were happy to do that for me.
Martha Swift who is a customer service administrator helped me through the process and I would just like to thank her and give her top marks for service.
I Would definitely use the service again.
Thanks

Great mattress and really quick dispatch. Did have an issue with Yodel but it was quickly resolved and Martha was very swift to assist and resolve. Thank you

Took a client there who was disabled fantastic service 2 days later sorted and delivered Well done guys.

The customer service given by Martha was the best I have ever received. She was extremely helpful and kind at what was a very difficult time for me personally as I had ordered the mattress for my father who passed away suddenly before the mattress was even delivered. Martha processed my refund quickly and was sympathetic to my situation. Customer service like this makes internet shopping a more human experience. Thank you so much

Amazing customer service!
Thank you so much to Martha Swift who sorted out the issue I had immediately!

A big shout out to Martha Swift Administrator, Customer Service Department at The Sleep People Ltd. I inadvertently placed an order twice, after an initial question that she answered straight away. Martha prevented the order going out twice and told me how to obtain a refund, which is progressing in a forward direction. How refreshing to have a person in a Customer Service Department putting the customer first (and was my mistake entirely), and so promptly. More Martha's in the workplace please, you have a cracking member of staff - The Sleep People Ltd! I will be recommending your company.

I'm having trouble with a purchase made through B&Q. Basically, my mattress looks like it won't be here before I go on holiday. I contacted The Sleep People and spoke with a very helpful and pleasant person called Martha. She's the first person to offer me a proper explanation and solution options, with actual dead lines. Big thank you Martha. 😊