Arbor Garden Solutions Reviews 

2.076
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is now our 2nd purchase of a pergola from Arbor, generally speaking everything went well. Good quality timber, some omissions from last time, by way of 2 sets of 4 wooden covers for base... Toon meer

Beoordeeld met 3 van de 5 sterren

The quadruple wheelie bin cupboard was put together by Arbors expert. He did a good job. However just over 8 days later I noticed that one of the doors had already warped and one lid had to be banged... Toon meer

Beoordeeld met 5 van de 5 sterren

The product is high quality and well constructed. Solid and sturdy. Great bin storage, love it xx I asked for assembly and it was put together by a wonderful man named Z. He was absolutely perfect a... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service. Prompt delivery at time and date stated. I ordered a two drawer workbench Very easy to put together (about 2 hours). I was toying with the idea of building my own but at this p... Toon meer

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. Meubelfabrikant
  3. Meubelwinkel
  4. Fabrikant
  5. Tuinmeubelwinkel
  6. Vurenhouten meubelenzaak

Geschreven door het bedrijf

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Geschreven door het bedrijf

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 26% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(2.076)

351 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

fence panels

the stapling in the vertical lats on some of the panels was really bad especially 1 of then had to put screws in to relace the staples

5 augustus 2026
Beoordeeld met 2 van de 5 sterren

Feather edge garden gate; quality ok but not great.

Feather edge custom garden gate. Price and delivery speed were reasonable. However, finish on feather edge boards very rough with splinters etc. also, I had assumed it was tongue and groove, which is normal and for a fraction more elsewhere a much better product.
The screws used to frame the gate are drilled through the middle of the center ledge on both sides, which means that it is impractical to use a two-sided lock that requires drilling a hole through the center of the ledge/brace.

*****************

Updated 18/8/2026. Thank you for your response to my review. You are correct that I did not pay attention to the "feather edge" description, and that it is always possible to sand the boards where needed. My issue is that the gate is not really fit for purpose. The order was for a tall, tanalised gate almost one meter wide. It is heavy and requires substantial hinges. Either in the website description or in response to my order it would have been useful to be told that it is not suitable for normal hook and band hinges with a center bolt. Also, the gate is sturdy and "secure" as advertised, and while it will accept a surface bolt and padlock, the unusual design means that a centrally mounted two-sided secure locking mechanism on the central ledge is not possible. Unlike other gates I have now seen that avoid both issues. Thank you.

15 augustus 2026
Review zonder uitnodiging
Logo Arbor Garden Solutions

Antwoord van Arbor Garden Solutions

Thank you for taking the time to leave a review. We are so glad to hear you were happy with our pricing and the speed of delivery! However, we are sorry to hear that the style of the gate wasn't quite what you were expecting.

We always want our customers to be thrilled with their handmade items, so we would like to gently clarify a few details regarding your order:

The Material Ordered: Your order and all of our prior communications were specifically for a "feather edge" gate. We always deliver exactly what is requested, so we would not supply a Tongue and Groove (T&G) gate for a feather edge order.

The Rustic Finish: Feather edge timber is, by design, a rough-sawn and rustic material—this is its natural charm! Because you ordered feather edge rather than T&G, the wood will naturally have a rougher texture. If you are ever looking for a smooth, splinter-free finish in the future, we highly recommend our T&G options.

Gate Construction: The screws are placed through the center ledge as part of our standard building process to ensure the gate is structurally secure and built to last. If you are planning to drill through the center for a specific two-sided lock, please just let us know before we build your next order! We are always happy to adjust the frame design to accommodate custom hardware if we know in advance.

We are very proud of our handmade products and always strive to deliver exactly what is discussed. If you need any advice on the best way to fit your lock around the standard framing, please don't hesitate to reach out to us directly.

Warm regards,

AGS Management Team

Beoordeeld met 3 van de 5 sterren

Customer service a joke.

The quadruple wheelie bin cupboard was put together by Arbors expert. He did a good job. However just over 8 days later I noticed that one of the doors had already warped and one lid had to be banged back , as it had parted from it's side.
I phoned this into Arbor and have to say that the man in customer service was quite rude, kept saying that I had to send a photo of the door via email. I explained that I am in my 70s and have no idea how to do this, he would not listen, I gave up. Very disappointed with a substandard product.

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Second time purchase

This is now our 2nd purchase of a pergola from Arbor, generally speaking everything went well.

Good quality timber, some omissions from last time, by way of 2 sets of 4 wooden covers for base of vertical posts but I didn't need them anyway!

The 4 off small screws supplied for the side angled braces were too short, due to the hole positions pre- drilled by supplier - no real issue as I just used longer ones I already had.

Looks great on our new bungalow, couple of years time pergola will be flooded with climbers.

23 juli 2026
Beoordeeld met 5 van de 5 sterren

Love my bin storage 😍

The product is high quality and well constructed. Solid and sturdy. Great bin storage, love it xx
I asked for assembly and it was put together by a wonderful man named Z. He was absolutely perfect and such a professional 👏 thanks again and I have recommended this company to all my friends. X

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic work benches

This is my 2nd order for work benches, last purchased two in 2024. Great in my workshop very sturdy and well made. I now own 4 work benches which are great in my workshop

30 juli 2026

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