The Vinyl Store Reviews 

67
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've bought from the Vinyl Store a few times now and they are fast becoming a favourite online retailer. A great range with more than competitive prices. Communication is top notch around order status... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have ordered from here multiple times and it is the BEST! It comes fast, never takes more than a few days. Comes in such good condition, it’s never damaged and some how when I buy brand new vinyl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

First time ordering from The vinyl store, 4/5⭐️ due to one out of the 6 vinyls I ordered arriving slightly damaged and not sealed. However after some excellent customer service from the team they g... Toon meer

Beoordeeld met 5 van de 5 sterren

Every time I throw in an order it always shows up correct, swiftly and in perfect condition. Highly recommended checking them out. You might something you've been looking for elsewhere.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Platenwinkel
  2. ook in
  3. Muziekwinkel

Geschreven door het bedrijf

As true music lovers, we share your passion for vinyl in all its forms – whether it’s for playing, collecting, or simply admiring. We understand the unique appeal of vinyl records and are committed to celebrating their enduring legacy. Discover a world of musical treasures in our vast catalogue, which includes everything from mainstream hits to collectors’ items, limited editions, coloured vinyl, box sets, and beyond. Whatever your taste, we have something for everyone.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(67)

49 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Problem with product: Excellent customer service!

There was a manufacturing defect in one of the records I bought. After a brief conversation with the customer service team, the vinyl store sent me a replacement. Excellent customer service!

28 oktober 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Hi Bryan. Thank-you so much for your kind review and I am glad we were able to sort out the quality issue - we appreciated your understanding.
Have a great day and hopefully we will have something you're chasing soon.
Regards
TVS Sales Team

Beoordeeld met 5 van de 5 sterren

Best price

A large part of my record collection has come from The Vinyl Store. Great selection and best prices.

27 oktober 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you so much for your kind review Jeremy.
Cheers for being a supporter of Independent Vinyl Music Stores and hopefully we can assist again with a record you are chasing.

Have a great one.
Regards
TVS Team

Beoordeeld met 5 van de 5 sterren

always shop here for vinyls

I have ordered from here multiple times and it is the BEST!

It comes fast, never takes more than a few days. Comes in such good condition, it’s never damaged and some how when I buy brand new vinyl from other stores it has dust but never here. Always a reasonable price, never to much. If you are looking to buy some vinyls always look here first.

22 oktober 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you Lucas for your kind review and
for being a customer and supporting independent record stores.
Have a great day and hopefully we have something you are chasing in the future.
Regards,
TVS Team

Beoordeeld met 5 van de 5 sterren

Great variety and prices

Great range and price got some old favorites from the new sales section prices are always great

9 oktober 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you Dean for your glowing review.
Also cheers for being a supporter.
Hopefully we will have something new you are looking for in the future.
Have a great day.
TVS Team

Beoordeeld met 5 van de 5 sterren

Always Perfect

Every time I throw in an order it always shows up correct, swiftly and in perfect condition.
Highly recommended checking them out.
You might something you've been looking for elsewhere.

24 september 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Hi
Thank-you so much for your kind review and being a fantastic supporter.
Hopefully we have something new you're chasing in the future.
Have a great day.
Regards
TVS Team

Beoordeeld met 5 van de 5 sterren

An online favourite

I've bought from the Vinyl Store a few times now and they are fast becoming a favourite online retailer. A great range with more than competitive prices. Communication is top notch around order status and postage is quick and at rates you'd expect in Australia. A+😁

7 oktober 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you James for your kind review and supporting the store.
Hopefully we see you again soon and have something new on offer that you are chasing.
Have a great day.
TVS Team

Beoordeeld met 5 van de 5 sterren

My vinyl records arrive safely and well…

My vinyl records arrive safely and well packaged.

25 september 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you so much for your kind review Albert.

Thank-you for supporting independent Vinyl Music Stores.

Have a great afternoon.

TVS Team

Beoordeeld met 1 van de 5 sterren

Delivery came quick but with some…

Delivery came quick but with some damage to the centre label. Not sure if it was meant to be second hand or new, but I didn’t expect it.

15 september 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Hi - SS - we wrote back to you the moment you raised this and have not heard back from you. Yes all albums are new from distributors. If you reply to our email and provide a picture we can replace for you. We wrote today when you first contacted us: I'm sorry to hear there was a quality issue.

Can you advise if you think the damage was caused by shipping, if the album arrived open, or if it was more likely a production issue?

Would it be possible to please send a photo by replying to this email?

Once we have that we can organise a replacement.

We are very sorry for the quality issue and any inconvenience caused.

UPDATE 25/9/26
We have emailed you 3 times to request a shot of the quality issue so we can either replace or refund and heard nothing. If you can do this we can resolve the issue.

Beoordeeld met 5 van de 5 sterren

Number 1 Vinyl Shop

The Vinyl Shop has a wonderful selection of records. Everything arrives brand new and perfect. Prices are excellent as is the service. Will be buying more vinyl in the future. Thank you so much.

1 augustus 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Hi George. Thank-you so much for your kind review - much appreciated.
Thank-you for your support and hope to see you again soon.
Take care.
TVS Team

Beoordeeld met 5 van de 5 sterren

A simple process of ordering and…

A simple process of ordering and receiving top quality vinyl!
The vinyl store is definitely my preferred go to site.

1 augustus 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you Jeannie for your very kind review - much appreciated.

Thank-you for being a customer and hopefully we see you soon at TVS.

Regards
TVS Team

Beoordeeld met 5 van de 5 sterren

Always a very easy ordering process and…

Always a very easy ordering process and a quick delivery. Very happy with the whole experience.

20 augustus 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Hi Ross - thank-you for your kind review and supporting independent Vinyl Stores. Hopefully we can serve you up something you're chasing again and see you soon.
Regards
The Vinyl Store Team

Beoordeeld met 4 van de 5 sterren

First time ordering from The vinyl…

First time ordering from The vinyl store, 4/5⭐️ due to one out of the 6 vinyls I ordered arriving slightly damaged and not sealed. However after some excellent customer service from the team they got to the bottom of the issue for me and rectified the issue in a timely and professional manner. These things happen and I think everyone should give them a fair go.

Pricing was fair and delivery was standard, no long waits & my order was well packaged. Will order from them again at some point and recommend to my vinyl loving friends too!🎵

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SATISFIED CUSTOMER

The difficult-to-find album was competitively priced. Well packaged for transit arrived safe and sound.
A slight delay in despatch, but team member responded promptly when I queried this and apologised for the delay.

11 augustus 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you David for your kind words and for supporting independent Record Stores. Have a great evening and hopefully we see you soon at TVS.
Regards
The Vinyl Store

Beoordeeld met 5 van de 5 sterren

Album arrived so quick!!

I had been looking for a while for this album and searched many places in the UK but all sold out. So decided to look in Australia (as it’s an Australian artist) and found it was on your website. I took a chance last week and received it today and I am so happy. The whole process from buying to receiving was brilliant. The time it took to get here was very quick too. Thank you so much I will definitely use again :-)

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Vinyl Store ROCKS!!

I frequently buy vinyl from The Vinyl Store as the price is always great, the range and quality excellent and postage costs very reasonable especially when buying a few albums

27 juli 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you so much Tara for your kind review. Cheers for supporting independent Vinyl Stores and have a great day.

Beoordeeld met 5 van de 5 sterren

Great quality new vinyl with reasonably…

Great quality new vinyl with reasonably priced and quick shipping.
Always really well protected and packed too!
All my purchases thus far have arrived in pristine condition.
I will definitely keep buying from The Vinyl Store!

6 juli 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Hey Christopher - thank-you so much for your kind review and for supporting independent vinyl stores.

Hopefully we see you again soon.

Regards,
TVS Team

Beoordeeld met 5 van de 5 sterren

Sensational Customer Service

It's one thing to have a great easy only purchasing experience. But the true test of great customer service is when something isn't right.

I wouldn't have thought possible but, I had received a sealed re-issue album with a 20mm scratch. After sending through a few photos I received an apology straight back with an offer to send out a replacement asap.

The few back and forth emails all occurred well after hours too. This meant everything was sorted same day not over a couple.

Such a great experience. As a priority over other retailers, I will always be looking to buy from the vinyl store when possible.

2 juli 2026
Review zonder uitnodiging
Logo The Vinyl Store

Antwoord van The Vinyl Store

Thank-you so much for your kind review Wayne and understanding with the quality issue you highlighted (glad we could resolve for you). Have a great day and thank-you for supporting independent vinyl stores.
Regards,
TVS Team

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