The Warmer Group Ltd Reviews 

68
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Received a quote for cavity wall and loft insulation. We did the loft insulation first. The staff who came were tidy and efficient and from I can see did a great job laying the new insulation. The... Toon meer

Beoordeeld met 5 van de 5 sterren

The Warmer Group did a fantastic job from start to finish , the office staff kept us informed of every part of the project and the guys who removed and replaced the insulation were very helpful and di... Toon meer

Beoordeeld met 5 van de 5 sterren

Had conner,daniel and Tommy at my aster property today they were kind,friendly and respectful they did an absolute amazing job and they were a pleasure to have wish all contractors were like them 3 wo... Toon meer

Beoordeeld met 5 van de 5 sterren

We had cavity wall insulation installed by The Warmer Group - it was a good experience all round. The surveyor who visited was helpful, addressed all my concerns as a layman, sent through a full info... Toon meer

Bedrijfsgegevens

  1. Aannemer voor isolatie

Geschreven door het bedrijf

The Warmer Group is a well-established energy efficiency company providing energy and money saving solutions for homeowners and businesses. Since The Warmer Group Ltd started providing home insulation solutions, more than 125,000 households have been helped to achieve improvements in efficiency and reductions in their fuel bills. We work with Homeowners, Housing Associations, Private Landlords, Local Authorities and Commercial Businesses to ensure that every property is energy efficient and to help occupiers save money on their energy bills. Building a long lasting relationship with our customers has always been our number one policy. We are committed to providing the best after-care service to ensure that the energy saving products which you have invested in and trusted us to install, remain effective for years to come.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

68 reviews

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4,5

Alle reviews

(68)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I recommend them highly

From start to finish, this was a brilliant experience.
Emily, who made the appointments was friendly, professional, polite & efficient. Everything was followed up with a confirmation email.
The representatives who carried out the work were polite & professional. They even cleaned up after themselves.
I have gotten so used to messy unreliable workers that this was a wonderful experience.
The only issue I had was that they came earlier than arranged. I asked for afternoon appointments & they came in the morning. I know it's difficult to put an exact time on arrival due to not knowing how long each previous job would take, but this was inconvenient for me.
Overall the experience was way better than I had anticipated.
Well done Warner Group.
I wouldn't hesitate to recommend them.

25 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Bungalow is so cold in the winter…

My Bungalow is so cold in the winter and with the gas heating so expensive, decided to call Warmer home, this was part funded by a Government Grant. I had old insulation 6 appointments in total. 1st and 2nd were both very good. and the 3rd on Friday l was very impressed with the 2 guys Rich and Aiden they were very helpful, polite and professional, nothing was to much trouble, they had the job to remove all the old insulation and took a few hours. Really neat and tidy finish, they both are an asset to your company.
I am looking forward to having the work completed in the next couple of weeks.
Thankyou
Anita Cox

14 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and friendly service.

Having recently purchased our home, we knew that the insulation which had been in place since 1979 needed updating, so we contacted the Warmer Group. They provided a friendly, professional and reasonable priced service, from the initial no obligation survey, to the extraction and installation of our new insulation. Throughout the work their staff, explained the processes and kept us informed of progress and adapted to our circumstances. After both the extraction and insulation were completed, they tidied up any mess they had created and made good the brick work, leaving the property as they found it. Overall a very good service, and I would happily recommend them.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The staff were all very helpful from…

The staff were all very helpful from the time me rang them for a survey, the surveyor was very thorough and the guys fitting the extractor fan were quick and clean workers. The 2 lads fitting the insulation in the roof did so quickly and thorough.

2 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent

The first exploratory visit to find out what work was required was very well conducted and helpful. When the work was actually carried out the workers were careful and worked quickly and efficiently and cleared up afterwards. Excellent!

3 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreliable and incompetent

They failed to show up for follow up appointment to correct an error.
They failed to call the following morning after no show to arrange a time as they assured me they would that meant I wasted valuable time waiting in for them and the call.
TrustMark certificate address details are wrong and they refuse to address this.
Dealing with the firm has been difficult and stressful and they have not made the process easy.

1 mei 2023
Review zonder uitnodiging
Logo The Warmer Group Ltd

Antwoord van The Warmer Group Ltd

Thank you for your review. I cannot locate you on our system. We are also not aware of any situation that has happened with any customer which you mention in the review. We also do not send a Trust Mark certificate direct to yourselves, so I am slightly at a loss. Please can you email us on info@thewarmergroup.co.uk so we can get further details from yourself.
Many thanks.

Beoordeeld met 5 van de 5 sterren

Had wall insulation done

Had wall insulation done, and the guys that did it were 100% professional, cant even notice the filled drill holes after they were done, and best of all felt the difference the next morning.
Only down side was the back of the house upstairs couldn't be completed due to not having a cavity wall suitable for it, but that's completely on the construction of the house and not on these guys and said they would report back with a discounted amount to pay due to this unforeseen issue

6 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had wall and loft insulation…

I had wall and loft insulation recently. All went really well and quick, it only took half a day to complete everything. They covered all the holes and painted them back, you can’t even noticed them.From the guy that came to see the house and explained things, to the guys who did the job and also the customer service answering my questions, all were really helpful and professional.

30 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Polite

Polite, thorough, informative and a sense of humour. They even painted over the drill holes in the freshly decorated wall. Top blokes and service.

24 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loft insulation

The Warmer Group provided an excellent service from start to finish. All the staff, from booking appointments to those who attended our home for the initial visit, 2 pressure tests and those who completed the clearance and loft insulation were all great and professional. Thank you very much, I would definitely recommend.

14 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A good experience.

Efficient and courteous throughout. Communication was clear and both the survey and the loft insulation were done as scheduled and to suit our timetable. The price was very reasonable.

19 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well done Warmer Group

We would recommend The Warmer Group. Both the first survey and final tests were professional and the work was carried out efficiently and quickly with no disruption. All members of staff were polite and respectful.

25 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend!

The job when so smoothly with no hassle to me what so ever. The house is now so much warmer. I would highly recommend this company.

6 september 2023
Review zonder uitnodiging

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