Outstanding customer service from the start. Used themto buy an item for my employers and the helpful, friendly and above all efficient service really set them apart. I have not seen the cabinet we pu... Toon meer
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I have constructed numerous flat pack items, and while not claiming to be an expert, I am confident enough to say that the shelving units I bought last year are impossible to connect together. It is a... Toon meer
Delivered the next day - great quality lockers and filing cabinet. Easy to assemble and strong and sturdy. Well done Workplace Depot. Excellent service.
Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Contactgegevens
Miller House, Moorbridge Road East, NG138XB, Nottingham, Verenigd Koninkrijk
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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You'll be lucky to ever get what you ordered
I ordered something, they said they had dispatched, then they said they didn't have the product, then they did and they were sending it next day, then when it didn't turn up they admitted they'd given it to someone else after all.
I ignored bad amazon reviews, wish I hadn't- stay away.
Excellent service.
This was the first time purchasing from The Workplace Depot and I am very impressed. They were the cheapest price I could find for the step ladders I needed and I received them the next day, what more could you ask for.
Got a work bench for a cheap price…
Got a work bench for a cheap price including free next day delivery. I was thinking maybe it's to good to be true. I read some of these reviews and wondered if I would recieve it and have any problems with my purchase. But no problems. Got email texts with all updates when it would be delivered. The item arrived in time and its a good product easy to set up. Would buy again. Only thing I could say is cart could be better when paying it wasn't as smooth and had to refresh page to buy. This may put buyers off.
Do not buy from this company.
Do not buy from this company.. I received a returned item. Half the contents of screws and such were missing. Very poor customer service. Stay well clear
No Refund just excuses.
Placed order, after approximately a week no order delivered, turns out they used a 3rd party to supply the item, tnen the item turns up, by which time we'd requested a refund, a full refund, despite emails, they say that they've had no contact from their supplier, well, our transaction was with this company, not a 3rd party, you wpd, should be refunding our money, not giving us the runaround saying your awaiting a response from your supplier... We paid you! We cancelled well within the cancellation period, stop the excuses and issue the refund, if no refund received by the end of the month, I will take you to the small claim court. It's your choice.
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Desperately needed cable covers for an event. Ordered for next day delivery as advertised, as we needed the product for the weekend, we ordered on the Weds before. After paying, I was then notified that our cable covers would NOT arrive until the following TUESDAY which is two days after our event, too late to be any use. Now they have told us to pay for the cable covers to be returned before we get a refund, even though we cancelled the order and cancelled the delivery. They still delivered to the venue. So we paid. The products arrived too late. And we won't get a full refund as the return costs will almost wipe out any refund. Dreadful company. Avoid.
Thanks for my order
Thanks for my order. Free next day delivery!
I purchased two whiteboards
I purchased two whiteboards. The staff were very knowledgable and friendly. I was impressed with the quality and the speed of delivery.
Cheap Chinese knockoffs. Avoid
Cheap imports and horrific mismanagement. Orders wrong multiple times, evidence of cost-cutting everywhere. If you want the job done right, get a different supplier. Best advice I can give.
Rubbish
Rubbish, the initial order was fine however upon delivery fixings were missing from one box. Asked for replacements which they sent to be fair but were not correct, sent them photos and advised I wanted the originals as the ones they sent did it work and holes already drilled. They sent another box of exactly the same fixings. I now have an angry customer and won’t be paid until sorted. Won’t be using again.
Poor quality imports
If you want cheap Asian import knock-offs youve come to the right place. The return policy was good at least so I could head somewhere else
GREAT service, but let down by shoddy delivery practices by a third rate courier company.
I ordered a large metal storage cupboard to house the vacuum cleaner and a selection of cleaning products as our new house has so little storage space compared to our old house.
The cupboard was delivered the very next working day so delivery is very quick. Some of the metal parts arrived damaged and after a call to The Workplace Depot they sent me a replacement unit so TOP MARKS for customer services.
The second item also showed signs of being bent and damaged, so the courier had not taken very good care of the iten while in their care. I will contact the company to let them know that their goods are potentially getting damaged in transit.
Customer serice 10/10
Well done, and thank you to The Workplace Depot, but I'm hesitant to order more large items for fear of it arriving damaged or broken.
I am giving this review based on my contact with The Workplace Depot as what has happened to me was outside of their control so would have been completely unfair to penalise them for damaged items twice in a row.
They should however change the courier company ASAP.
Showing stock available when it isn't
I placed an order for a desk which was showing in stock and available next working day on the website, then had an email that afternoon to say it had been dispatched. After waiting in for the delivery, I had another email to say it it's out of stock and will be nearly two months.
When I called up to discuss, they apologised, but there didn't seem to be any sympathy or acknowledement that it was a problem - it was just the usual 'we can't change the system' rubish.
The same desk is still showing as in stock and available for next day delivery!?
A refund has been requested.
Great service
Great service , freindly staff . Quick delivery 👍👍
Quick & reliable delivery
Brought a cleaning cart for our care home and I was really happy with the next day delivery service. The DPD delivery service is great too
Excellent customer service
Excellent customer service and so easy to do business with. I would certainly have no hesitation in recommending The Workplace Depot
Impressed with the service provided
Impressed with the service provided. The staff really know their stuff! Thanks workplace depot
Excellent service
Great customer service!
Great customer service, polite and helpful staff and a brilliant range of products. Can't be complimentary enough!
Amazing service from this company
Amazing service from this company. Can’t complain - cheap and received the product next day.
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