Think Green Partners Reviews 

TGP added 3 batteries and a LuxPower Inverter to my Solar panels 2 years ago which enabled Octopus Energy to charge me for electricity at variable half hour commercial rates, cheaper at night, which I had remote control of via my Laptop. This worked well and saved fuel bills.
Unfortunately in September, the system suddenly stopped charging and the batteries went flat.
I phoned Preet at TGP and she arranged to test and recharge the 3 batteries and they were collected soon afterwards. They were returned charged several weeks later but the non-charging fault persisted.
I discussed this with Preet and she promised to get the manufacturer Lux to remotely test the Inverter.
After a few days she rang me to say they had found a fault and would replace the Inverter free under guarantee. That was Friday and the following Tuesday, Nick delivered the replacement and fitted and tested it and helped me to reset up my laptop to remotely set the charging times. So all was then working well and back to normal.
I must thank Preet for her conscientious and friendly help in getting this fixed.

Due to reason I communicated with TGP I have had wonderful service, excellent advice and a very sympathetic response.

I would like to thank, Think Green Partners for their excellent service over a number of years, When you contact the team in the office they are both efficient and extremely helpful. the team of engineers that are out on the road in all weathers are knowledgeable at fixing any concerns.

Lots of help good and clear explantions very nice people and thank to them we are now toasty

Cannot fault the service. Installation was on date and time as arranged; the installers did a good clean job and the pigeons are gone from under our panels! The app is very informative. Obviously, can’t comment yet on the efficiency or cost saving of the batteries as only installed 4 days ago

It took some time to get a response from Customer Services and I had to ring a second time, but once I got through they put me in touch with an engineer immediately who was very helpful.

TGP engineer call this week. He found all was well except one of our solar panels was not performing to its max.
It is very reassuring that TGP are keeping an eye on things.

Oakley & Alfie came to fit another battery & put in a double socket for EPS in the event of a blackout. They were very friendly helpful guys who even took some things out of my loft for me while they were up there. They worked quickly & were very tidy. I have only ever had a bad experience with fitters once & i have been dealing with TGP for several years. The office staff are always polite & friendly & try to sort problems out quickly.

I suspected the visit I received from a company purporting to act on behalf of a government agency was a scam. I did not let them sign me up for a £4,000 PV Regulator and they were very unhappy when I said I would carry out my own research, which I did with Think Green Partners, who upgraded my system earlier this year. On the phone, their Customer Services Agent was really helpful, explaining that many of their customers had been conned by similar companies and indeed some of them had paid to the bogus organisations. The Agent kindly checked my system from their end and all is OK. She was really helpful and provided an excellent Customer Service

I was expecting the workmen coming at 9am as requested and they turned up early at 8:45am which I appreciated. They were efficient in installing the storage battery and respected my property.

Great customer support and back end staff. The support from Hardeep, Amber and Josie has been top quality and I was very happy with their initial sales process as well. Great engagement and support in getting myself up and running with everything I needed. The only reason this isn’t a 5 is that the fitters have been a bit of a mixed experience - some excellent and professional, others more middling. But it all resulted in a product we were very happy with

I have never had an honest answer from this company but have been palmed off with excuses. All so called technicians who attended our property have had no knowledge of how to fix any fault. We have been cheated by being provided with 2dud batteries at a cost of thousands. The batteries were taken away and only one returned which still does not work.
Talk about pray on the elderly.

From their first contact I felt that I could trust them - having had a bad experience with a previous firm and they completed the required installation promptly.

Phoned to explain running late but job completed quickly and efficiently explaining how it all worked

Came on time and fitted everything to my satisfaction

Think green partners helped with my solar when my company liquidated. Especially John he helped me with everything I needed over the phone

I had a great experience with John, the customer service was unmatched.

Harrison and Jake arrived early and cleaned and checked our solar panels in double quick time. They were polite but I was concerned that Jake was on the roof without any safety equipment.