After moving to 3 from EE, I have to say what a great decision. EE have been so unhelpful for the past two years despite taking my money monthly, but after seeing Josh in Burton I realised what a mist... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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Lees wat reviewers zeggen
More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... Toon meer
Bedrijf heeft geantwoord
Good service from Olly they always very helpful in three Burton especially Olly and he have nice trainers
Bedrijf heeft geantwoord
I had a fantastic experience at the Three Store in Burton upon Trent, thanks to Pagan. From the moment I walked in, she was friendly, welcoming and incredibly helpful. She took the time to explain... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Burton-Upon-Trent
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, Verenigd Koninkrijk
- 1283532052
4,9
Uitstekend
164 reviews
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Amazing service from Olly
Amazing service from Olly, I always go in and only ever deal with him. 10/10. Also great hair and great taste in trainers 😊
16 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
What a brilliant review! 😎 We’re so happy Olly always takes great care of you. His style definitely gets a lot of love! -Veronica
Dealt with efficiently and effectively…
Dealt with efficiently and effectively by the amazing and knowledgeable Olly Roberts. He was professional, helpful and very friendly. Couldn’t ask for a better service. He needs to be cloned. First class.
12 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hey Jules, thank you for sharing this amazing 5⭐ review! We’re thrilled that Olly gave you such a fantastic experience. -Veronica
The staff at Three Burton are excellent…
The staff at Three Burton are excellent and we have now taken out a mobile phone contract due to your staff, particularly Josh! Who we have dealt with before with our inquiries. I have returned to the shop this morning and specifically requested that Josh sorted out a couple of minor teething problems and once again was exceptional!
12 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
We're honoured to have you join us, Hall. It's a delight that Josh made a great impression, and was able to suitably smooth things out for you. Thanks for writing a brilliant review :) -Scott
Great Service thank you Josh
Excellent customer service and Josh has always helped with what we need
9 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hi Linda, your 5⭐ review really made us smile. We’re super happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha
Josh was super helpful and took his…
Josh was super helpful and took his time to explain how the transfer of my phone and change of network would work. He made everything really simple. Thanks so much!
7 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Thanks for the fantastic 5⭐ review, Charlotte! We’re delighted to hear that your visit was positive and handled with care. We look forward to welcoming you again soon. 😊 -Ayesha
Went into upgrade 2 phones and the…
Went into upgrade 2 phones and the service we received from Josh was unbelievable going through the different options and coming up with a new plan
3 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
The guy in the store was very helpful…
The guy in the store was very helpful and knowledge.
2 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Really friendly and helpful staff.
Really friendly and helpful staff.
2 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hi Catherine! 🎉 It’s lovely to hear that our colleagues provided a positive experience. We really appreciate you letting us know that the service you received was so supportive! -Kishan
Came in to see Josh for help with my…
Came in to see Josh for help with my phone and inadvertently and he was excellent 10/10
31 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Wow, Wendy! We’re so happy to hear this. Josh was able to sort everything out and make your experience remarkable. Have a wonderful day 😊 -Manavata
He helped me to sort it out the issues…
He helped me to sort it out the issues I had on logging in to the app
Thank you
19 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Thank you for the amazing 5 ⭐ review, Sripriyan! We’re delighted our team could assist you and make things easier. Your feedback means a lot to us. -Shivam
Very good experience
Very good experience, stephen was super helpful. Had a great experience
18 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
That's impressive, Khansa. We're glad Stephen made your experience exceptional. Thanks for taking the time to leave this 5 ⭐ review. -Prabhjeet
Star Wars
Went into store and had a lovely conversation with the the staff member wearing Star Wars trainers. Very helpful amazing experience definitely recommend 10/10
May the force be with you
17 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hi Jack, we’re delighted to hear that our team made your day! 🎉 We’ll use the force to find out who this was, and we’re sure they’ll be over the moon to see this! Thank you for the fantastic 5⭐ review. -Neha
Came in very confused as to why the hub…
Came in very confused as to why the hub password wasn’t working but Aiman explain that because of new regulations they had to be different. He set me up with a new hub and sorted out all the password issues and answered all of my questions 👌
17 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Thanks for your 5 ⭐ review, Barbara, and it's lovely to hear that you enjoyed great customer service from Aiman. We can understand how confusing it must have been as the password wasn't being accepted, and we are pleased to know that this was resolved. -Michael
Kallum was fabulous 5star👍
13 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hi Fraser, thanks for taking the time leave this review, we're so happy to hear this was your experience with Kallum. We'll get your feedback passed on! -John
Kallum was very amazing
Kallum from the Burton on trent branch was very amazing. Professional, friendly and very detailed. He made the process very easy. You have a good team member. Weldone
11 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Thanks for this amazing 5⭐ review, Ugonma. This is what we like to hear! Great work Kallum 🎉 -Jade
Josh and Olly were both exceptional…
Josh and Olly were both exceptional with their help! I cannot recommend them both enough!
8 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
This is what we like to hear, Brian. Thanks for the 5⭐ review! Great work Josh & Olly 🎉 -Jade
My old network changed and made it more…
My old network changed and made it more difficult to use so went to see some one at three and it's better there
6 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Hi.
Thanks! Your review is really appreciated. -Pete
Josh is a credit to 3
Josh is a credit to 3. He made my upgrade a very smooth process. Was so helpful and went above and beyond today. Thank you again Josh.
2 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Aiman has great communication and…
Aiman has great communication and customer service skills
1 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
We're delighted you had a great discussion with Aiman, Craig :) -Scott
Very good service
Very good service. Every one very friendly every time they show me how to use phone. Only very help
1 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Burton-Upon-Trent
Thanks for this lovely 5⭐ review, Nadia. We really do love to hear this! 😍 -Jade
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