I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been a 3 customer for over 17 years! At times had a very poor service specially with online call support with misinformation. However thankfully I have come across your employee Mr Kerel, wh... Toon meer
Bedrijf heeft geantwoord
Arshad had made my purchase very easy and helpful. Came in for an iPhone but didn’t workout and arshad has used his creativeness to get me a phone which was super good.
Bedrijf heeft geantwoord
Kerel was exceptional an amazing asset to any sales team He should be coaching or training and developing others Thank you so very much a true 3 ambassador
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Clapham Common
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
52 St John's Road, SW11 1PR, Clapham Common, London, Verenigd Koninkrijk
- 02079245373
4,9
Uitstekend
97 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Arshad had made my purchase very easy…
Arshad had made my purchase very easy and helpful. Came in for an iPhone but didn’t workout and arshad has used his creativeness to get me a phone which was super good.
23 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Elton, it’s great to hear Arshad was able to step in and find a solution that worked well for you 😊 it’s always good to see our team going the extra mile to make the experience smooth and tailored to your needs. -Shivam
Kerel was the best
I have been a 3 customer for over 17 years!
At times had a very poor service specially with online call support with misinformation. However thankfully I have come across your employee Mr Kerel, whom has given me an outstanding service and helped clarify all my doubts , and supported my service package changes.
Kerel is a dedicated, super friendly and on top of his work. Employees as Kerel are a gem and hard to find. Look after his career and reward him for his outstanding service. Highly recommended for his knowledge and personality.
20 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Danilo, thanks so much for sharing this. We really appreciate your loyalty over the years, and it’s great to hear Kerel was able to give you the support you needed. It’s wonderful to know he made such a positive impact. 💙 -Samad
Kerel was exceptional an amazing asset…
Kerel was exceptional an amazing asset to any sales team
He should be coaching or training and developing others
Thank you so very much a true 3 ambassador
20 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hey Andrea, that’s brilliant! We’re thrilled to hear that Kerel made your experience so positive. Thank you for the lovely 5⭐ review! -Veronica
Thank you for the help kerel
Thank you for the help kerel
Your service was excellent very professional and easy going
18 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Alice, thank you for sharing this! We’re so glad Kerel gave you such a great experience. Your feedback really made our day! 😊 -Ayesha
Great customer service from Yahya
I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without making us feel rushed at all.
He is so kind, approachable and genuinely sweet throughout the whole interaction, which made such a difference. You can really tell he cares about helping customers properly. A real credit to Three. Thank you, Yahya.
17 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Lovely to read your comments, Khadra. Yahya’s patience, professionalism, and genuine kindness always shine through, and we’re so pleased he supported you so well over both visits. He truly is a credit to the team. Thank you for sharing this. -Manavata
Yahya was very helpful and friendly
Yahya was very helpful and friendly, made everything smooth and easy!
16 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Lovely to read this, Adam. Yahya ensured everything was handled with ease and confidence, and it’s great to know his support made such a positive impact. -Manavata
Antwoord van Three UK - 3Store Clapham Common
Hi Joel! We’re delighted Kerel provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Super friendly
Super friendly, helpful and efficient. Got my phone set up very quickly. Thank you Jake.
15 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
We're so glad to hear Jake worked his magic :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
ASMA
The advisor asma was the best she took me through all plans finding the right package for me. She's so bubbly and well spoken. What a visit today at Clapham she made my day.
Thank you Asma
15 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Lolita, it’s great to hear how positively your visit to our Clapham store went. Asma will be delighted to know she made such an impact and helped you find a plan that suits you perfectly. -Shivam
Great service from Josekyn and Jake…
Great service from Josekyn and Jake tbey where both at assisting me with phone enquiry and helped me get a better deal thank you
14 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Kidtika, we appreciate you sharing this. It sounds like Josekyn and Jake provided a top-tier experience by looking after your mobile needs and ensuring you walked away with more value. -Kishan
Kerel 10/10
The advisor today was amazing really sorting out my needs he's the best big up kernel, if you visit the Clapham store go see kerel!!!!!
14 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi amuzu, we’re really pleased to hear your visit to our Clapham store went so well. It’s great to know Kerel took the time to understand what you were looking for and made the experience a positive one. -Shivam
Yahya was great help and was friendly
Yahya was great help and was friendly
9 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Amran, this put such a big smile on Yahya’s face. He’s all about kindness, patience and good energy, and we’re so glad you felt that. 🥰 -Ayesha
Antwoord van Three UK - 3Store Clapham Common
João, your message made us smile. Thank you, we’re happy you had a great experience. ☺️ -Ayesha
Arshad help me alot to be honest I am…
Arshad help me alot to be honest I am happy he understands my broken English
7 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Shishay, great to know Arshad took the time to support you with care and made everything comfortable to follow. -Kishan
Kerel and Arshad
Kerel and Arshad
Amazing staff, amazing people very happy.
Thanks a lot
7 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Great to hear you had such a positive experience, Faizan. Kerel and Arshad clearly made a strong impression with their friendly and supportive approach. -Manavata
Arshad has done a splendid job with…
Arshad has done a splendid job with lots a patience. I'm grateful 🙏
7 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Edith. It’s wonderful to hear how Arshad’s calm and helpful approach made such a difference for you. We're so glad you had such a positive experience! ✨ -Kishan
Arshad give me a very Well detailed…
Arshad give me a very Well detailed explanation and and an excellent customer service
5 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Thanks for sharing! 🎉Arshad clearly delivered amazing service, and hearing that you gave us a perfect 5⭐ truly makes our day. 🥰 -Ayesha
Antwoord van Three UK - 3Store Clapham Common
Hi Yolanda, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Kerel. -Afaq
Jake & Arshad were so helpful and…
Jake & Arshad were so helpful and sorted out my sim card issues. They helped me set up the phone completely and even helped me charge and get the case on. Thanks so much! Three stores are fantastic for customer service.
3 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Hi Katherine, thanks for sharing this with us. It’s great to hear Jake and Arshad took the time to get everything set up and running smoothly for you. -Shivam
Yahya was very helpful and gave us a…
Yahya was very helpful and gave us a wonderful experience
3 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Clapham Common
Thanks a ton, Jose! 🎉 We’re so glad everything went perfectly with Yahya, and we can’t wait to welcome you back again! 🥰 -Kashish
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.