Upgraded to a new mobile phone through the store in Cwmbran. Had an issue with it that I have never seen and couldn't get any support from Three customer services or internet searches. Step forward C... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Went in to Cwmbran to get a new phone ended up having some great advice on contracts and saved money too. Excellent advice really helpful thank you to Imraan & Emma. Highly recommend the service we re... Toon meer
Bedrijf heeft geantwoord
Went to the Cwmbran store looking for advice and spoke to Connar. He took the time to explain my options and went through in detail the costl Then assisted by Keira, my new phone was set up leaving me... Toon meer
Bedrijf heeft geantwoord
After my contract had ended I wished to continue my Three contract and take advantage of an offer I had received by txt but was unable to access it online. James at Three in Cwmbran was able to access... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Cwmbran SC
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
9 South Walk, Cwmbran Shopping Centre, NP44 1PU, Cwmbran, South, Verenigd Koninkrijk
- 01633867206
4,9
Uitstekend
79 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Immran was more than helpful I'm very…
Immran was more than helpful I'm very pleased with the service I recieved thankyou so much
2 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hey Jane, that's brilliant! We're super happy to hear that Immran gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Great service
Great service, very helpful and easily completed. 👍🏼
28 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
That’s brilliant, Matt! We’re happy to hear you received such wonderful support. Thank you for this feedback! 🌟 -Veronica
Very helpful and a nice approachable person
The representative Connar was very helpful in sorting out a new broadband for me.
25 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hi Christine, we love hearing this. Connar will be really pleased to know he helped you get set up with your new broadband smoothly 😊 -Ayesha
The customer service was excellent from…
The customer service was excellent from brad in the Cwmbran store the experience was excellent overall
23 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
That's wonderful to hear, Rhys! A big shoutout to Brad at our Cwmbran branch for providing such amazing support. Thank you for sharing your lovely feedback! 🌟 -Veronica
connor
connor was absolutely amazing in assisting me to find a phone.
15 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Thanks, Lily! We’re thrilled Connor made your search so easy, and we hope you’re enjoying everything about your new mobile. -Suhaas
Connar was very helpful & knowledgeable…
Connar was very helpful & knowledgeable in helping me upgrade my phone. Very happy with the overall experience.
14 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hi George. It is great to hear that Connar provided such expert guidance for your new device. We are delighted that you had a wonderful time with us -Kishan
Imraan was very helpful it was a…
Imraan was very helpful it was a pleasure to meet him and him serve me thanks.
13 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Your kind words are the ultimate boost 💫🙌 Imraan couldn’t ask for better motivation, thanks for trusting us, Leeann! -Kashish
Emma was very helpful and informed
Emma was very helpful and informed, Explained everything clearly and certainly knows her stuff. Excellent service .
4 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hey Phil. We're thrilled Emma made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Great customer service…
Went to the Cwmbran store looking for advice and spoke to Connar. He took the time to explain my options and went through in detail the costl Then assisted by Keira, my new phone was set up leaving me just a few things to do when I got home. Both were very friendly and professional and gave excellent customer service.
27 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Clear guidance, friendly support, and a smooth setup, that’s the kind of experience we love to deliver. Connar and Keira made it happen beautifully. Thank you for celebrating great service with us. It was an absolute joy serving you at our Cwmbran store. -Ashifa
It was great experience with customer…
It was great experience with customer advisor I really appreciate Emma 😇 she is very sweet as well as very good advisor.
26 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Thank you for your kind words, Mani. We’re delighted Emma was able to give you such a great experience with her sweet and professional support. -Shivam
I came into store with a service issue…
I came into store with a service issue and was served by the lovely team, Jodie and Brad specifically stood out. I didn’t need to buy anything, but have been having trouble with my phone. Both Jodie and Brad dealt with my issue and were incredibly helpful and a breath of fresh air. Really appreciate the help team! Glad I chose 3.
14 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Corey, thank you for sharing this with us! It’s fantastic to hear that Jodie and Brad made such a positive impression and were able to get everything sorted for you. -Afaq
Just easy to deal with and very…
Just easy to deal with and very knowledgable
13 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hi Stephen, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
Was helped today by "Connor"
Was helped today by "Connor"
Smashing guy. Helpful polite and professional. A real credit to 3.
If only everything was this easy
11 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Thanks a ton for the review, Steve 🎉 We’re delighted that Connor made the entire process feel so effortless for you. Wishing you great things ahead 💙 -Arvind
So helpfu if there was ten stars she…
So helpfu if there was ten stars she would be ten.
8 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Oh wow, Mrs Emanuel! That’s what we call fantastic service and support. Enjoy the rest of your day! ☺️ -Neha
Kiera was fab
Kiera was fab, helped us find the best contract to suit my needs. She even swapped my phone days over. Above and beyond from her
4 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
We appreciate your feedback, Tony 🌟 It’s wonderful to hear that Kiera’s clear explanations and helpful approach made you happy with your contract. -Neha
Keira and james were ap helpful would…
Keira and james were ap helpful would highly recommend the two of them
3 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Sandra, thank you for sharing your experience. We’re glad Keira and James were able to assist, and we hope you have a great day. -Suhaas
Offered a much better deal than our…
Offered a much better deal than our current one with other provider and. Emma and Keira were fantastic!
28 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Delighted to hear you’ve received an offer that truly raises the bar. It’s wonderful that Emma and Keira made the whole experience smooth and impressive 🙌 -Manavata
Excellent service and easy to switch
Excellent service and easy to switch. Thank you.
28 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hi, Christopher! We love hearing how easy the switch was for you, that’s exactly the kind of experience we aim to deliver. -Prabhjeet
Wonderful service!
Really friendly and helpful staff. In particular Kiera who guided me through the whole process. Absolutely stellar service.
26 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Cwmbran SC
Hi Svetla, thank you for taking the time to leave such a wonderful review! We’re so glad Kiera and our team could make your experience smooth and enjoyable 🎉 -Neha
Antwoord van Three UK - 3Store Cwmbran SC
Hi Mark, that’s exactly what we love to hear from our customers, thank you so much! 😊 -Ayesha
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.