Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and ma... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... Toon meer
Bedrijf heeft geantwoord
Sales staff excellent kristen was brilliant, sorted everything out for me and so helpful and friendly. Will definitely recommend to my friends, Kirsten also sorted out my dad's new phone that he broug... Toon meer
Bedrijf heeft geantwoord
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Dumfries
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, Verenigd Koninkrijk
- 01387270871
4,9
Uitstekend
75 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and helpful staff member
Friendly and helpful staff member
Kristen
24 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
I have been with 3 for years and would…
I have been with 3 for years and would never go anywhere else. The staff are so pleasant and helpful.
24 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
staff were kind and helped me quickly…
staff were kind and helped me quickly with finding out how long is left on my contract
15 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Hi.
Thanks! Your review is really appreciated. -Pete
Very helpful and friendly staff getting…
Very helpful and friendly staff getting the best deal for me
14 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Hi Wendy, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kristen was very helpful with sorting…
Kristen was very helpful with sorting out a mobile phone security issue. Thank goodness for a shop!
12 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Antwoord van Three UK - 3Store Dumfries
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great experience
Great experience, took time and made sure they got the right phone that suits my son ( first phone)
3 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Hi John, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kristen was veryhelpful and…
Kristen was veryblhelpful and informative, no pressure, just keen to get usthe best deal. Would definitely recommend 3.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Thanks for this fantastic 5⭐ review, Brenda. We really do appreciate you taking the time to send this over! Great work Kristen 🎉 -Jade
Sales staff excellent kristen was…
Sales staff excellent kristen was brilliant, sorted everything out for me and so helpful and friendly. Will definitely recommend to my friends, Kirsten also sorted out my dad's new phone that he brought from store.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Thanks for this fantastic 5⭐ review, Vanessa. We really do appreciate you taking the time to send this over! Great work kristen 🎉 -Jade
Helpful and friendly staff
Stacey was lovely and helpful, spoke us through all the options and found us the best deal that suited our needs and the cheapest option.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Stacey is a star! That's phenomenal to hear, Ashleigh. We appreciate you taking the time to leave us such a great review :) -Scott
10/10 very Helpful and cheerful 😊
10/10 very Helpful and cheerful 😊
16 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
We totally appreciate your 5* review, Derek- Have a nice day -Maxine
3 is the bees knees
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were welcomed by sunny smiling faces and especially the beautiful Alaina.
Super friendly VERY knowledgeable and got my mum sorted in two shakes of a lambs tail. Mum left with her brand new home broadband hub in shiny new box and I was stolen from almost three decades of being with O2 your arch enemy, with a unlimited sim for my own phone. So HURRAH to us and a BIG hurrrrah to Alaina.
Get that girl a bottle of bubbles..!!!🍾🥂
6 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Wow! Thanks for this amazing 5⭐ review, Julie. Well done Alaina 🎉 -Jade
Antwoord van Three UK - 3Store Dumfries
Good stuff. Thanks for the review, Greg. -Pete
Totally satisfied with being able to talk face to face with someone. so…
Benjamin explained everything so clearly and was concise and efficient.
23 september 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
We really appreciate the feedback, Halina, and we're pleased to hear that Benjamin made things easy for you. Thanks for letting us know! -Michael
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.