Three UK - 3Store Dundee Reviews 

67
•
TrustScore 5 uit 5

4,8

Unit L29, Overgate Court, DD1 1UQ Dundee, North, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Will and Rickie were so helpful. We need to change our accounts and the process was very complicated for us. Will gave us all the instructions and the process was made so easy. When we came back to th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adam was extremely helpful, like the best customer service experience I've ever had. Keep him employed and give him a raise!!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My flatmate and I visited the Dundee store to ask about broadband and Aaron was beyond helpful. Not only did we leave the store with our broadband secured but he also helped me get onto a better phone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Nice easy experience getting a new phone, everything was explain well to me to find the phone that I wanted. Will was exceptionally helpful and patient throughout the process.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Dundee

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit L29, Overgate Court, DD1 1UQ, Dundee, North, Verenigd Koninkrijk

  • 01382206634

4,8

Uitstekend

TrustScore 5 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(67)

33.970 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Excellent customer service

Excellent customer service. Very pleasant staff.

16 oktober 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

That’s superb, Alan! It’s wonderful to know this has been your experience with our staff. Thanks for sharing it with us! 🌟 -Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam was extremely helpful

Adam was extremely helpful, like the best customer service experience I've ever had. Keep him employed and give him a raise!!!

5 oktober 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Hi Sarah, thank you for your review. We're delighted to hear Adam provided such an outstanding experience and made such a positive impression during your visit.— Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service. Bought a new device and was helped with setup and transfer from my old one!!!

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Hey, Margaret. We're thrilled to hear that team was able to get your account sorted out and make your upgrade process smooth and easy. Enjoy your new phone, and thank you for choosing us! 😇 -Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy with service.

16 september 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hi Albert, thank you for your review. We're pleased to know you had a positive experience with us.

Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Advisor Will in the Dundee store…

Advisor Will in the Dundee store explained the bets deals and offers, tailored his approach to our needs, very polite professional and friendly, a credit to your store

5 september 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hi Andrew, it’s great to know Will took the time to understand what mattered to you and guide you towards suitable options during your visit to our Dundee store. We appreciate you recognising the care and professionalism he brought to the experience. — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Will and Rickie were so helpful

Will and Rickie were so helpful. We need to change our accounts and the process was very complicated for us. Will gave us all the instructions and the process was made so easy. When we came back to the shop to finalise the changes Rickie was the one helping us and the same way he made it very simple and quick. Thank you so much guys! We appreciate your help and the solution of the problem. We highly recommend Dundee store and Will and Rickie.

10 september 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hi Lia. It's wonderful to hear how our team made a complicated process so easy and stress-free for you. We're delighted they could provide such simple and quick assistance.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Beoordeeld met 5 van de 5 sterren

Will resolved our queries very well and…

Will resolved our queries very well and sorted any questions we put to him

10 september 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

We're so pleased to hear that Will was able to resolve all your queries and answer your questions thoroughly. It's great to know you had such a positive experience!

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Beoordeeld met 5 van de 5 sterren

Darren helped me sort some issues with…

Darren helped me sort some issues with my phone today. Excellent service couldn't get better anywhere else!

9 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Thank you for your fantastic feedback! It's wonderful to know Darren provided such great support and got everything sorted for you. 🌟 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

very helpful and delighted.

8 september 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Brilliant, Lynn! 😍 We absolutely love hearing that you're delighted with our team's support. Have a great week! — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent advice

Excellent advice. All round excellent service.

30 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

That's brilliant, Crawford 🌟 We're pleased the guidance hit the mark and delivered such high praise across the board 💙

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Dundee Overgate centre branch

John the assistant manager at Dundee Overgate centre branch was very helpful when I had problems with my bills.

21 augustus 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hey there! We’re pleased John at our Dundee Overgate Centre store was able to assist you with your billing concerns. Thank you for taking the time to leave your review. — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Will was amazing as always! So helpful and explains everything in great detail! Helped me with my grandads phone and my sons and now mine! Always great service at 3 and would recommend to anyone. Keep up the good work.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Hello Robin, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! Your recommendation means a lot to us 💜 – Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Aaron was brialliant talked through…

Aaron was brialliant talked through everthing in detail fantastic service

12 augustus 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hey Paul, that’s brilliant! We’re so glad Aaron made everything run smoothly for you. Thank you for sharing this amazing 5⭐ review!-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam was friendly and helpful

Adam was friendly and helpful. He asked if I had any questions but he had explained everything already

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Your shout-out is WOW 🎯 Pamela. It’s fantastic to know Adam was one step ahead and made sure everything was covered so clearly. 💙

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a very helpful guy called Will…

I had a very helpful guy called Will who got me an amazing deal on my phone and answered all my questions.

24 juli 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hi there, we’re really glad to hear Will was able to find a deal that matched exactly what you were looking for and answer all your questions along the way. Thanks so much for sharing your experience.
-Three Social Media Team.

Beoordeeld met 5 van de 5 sterren

Adam was professional

Adam was professional, patient and very knowledgeable. He sorted everything out which was really above and beyond because my flip phone had broken and only the top screen was working

19 juli 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Angie, thank you for sharing your experience. Adam’s professionalism and calm support ensured everything was handled smoothly, even with the challenges you faced. We’re glad his help made a positive difference for you.
Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Will was very helpful sorting out my…

Will was very helpful sorting out my apps on my new phone and explained how everything works

13 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Dundee

Love this, Aileen 💫 Wonderful to know Will’s expert guidance got your apps ready to enjoy while helping you feel confident with your new device 🌟

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Got a new sim deal and phone

Got a new sim deal and phone, was also help with my data transfer.

9 juli 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

Hi Nicholas, your feedback means a lot to us. We’re happy that you not only got your new deal and device sorted, but also received the assistance you needed with your data transfer.
– Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam at dundee store was ace

Adam at dundee store was ace. Helped me get a great deal. Really friendly and helpful.

6 juli 2026
Review zonder uitnodiging
Logo Three UK - 3Store Dundee

Antwoord van Three UK - 3Store Dundee

That’s impressive, Stuart 🎯 We’re delighted Adam’s expert support at our Dundee store helped secure excellent value and made such a positive impression 🌟

- Three Social Media Team

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