Three UK - 3Store Ealing Broadway Reviews 

183
•
TrustScore 5 uit 5

4,9

Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into three and got served by a girl called noor. She was very helpful and honestly helped alot, she solved my situation in seconds and was very sweet about it. I would really recommend this bra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Noor was incredibly helpful and played a big role in guiding us through the decision. Her advice made everything clear, and because of her support we confidently chose the Fold 8 Ultra. She’s truly th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke to Noor who was exceptionally professional from start to finish. She explained everything clearly, listened carefully to what I needed, and made the whole process of switching my sim provider... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ I had such a lovely experience, especially thanks to Has 💕🌸✨. She was incredibly sweet, kind, patient, and genuinely helpful throughout the whole process. 🥰💖 She took the time to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Ealing Broadway

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, Verenigd Koninkrijk

  • 02088406620

4,9

Uitstekend

TrustScore 5 uit 5

183 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(183)

34.041 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Malek took his time and gave me a…

Malek took his time and gave me a really really good deal and the manager Bilal was very helpful explaining

5 december 2025
Review zonder uitnodiging
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Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Beoordeeld met 5 van de 5 sterren

Thank you, Polly at Ealing Broadway brunch

I don’t often leave reviews, but I felt compelled to give a big shout out to Polly who works at the Ealing Broadway Centre branch. She was extremely communicative, efficient, knowledgeable and patient in resolving some issues I was having with my account following a stolen phone incident. Thank you so much, Polly. If only all customer service was this good.

3 december 2025
Review zonder uitnodiging
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Thanks for your feedback, Edward, and it's lovely to hear that you enjoyed great customer service from Polly during your store visit. We understand how stressful it can be when you lose your phone, and we are pleased that she helped with this. -Michael

Beoordeeld met 5 van de 5 sterren

Staff It was very polite and quick

Staff It was very polite, helpful and very very quick sort out our issue. The person who helped us is Sana customer advisor.

3 december 2025
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Antwoord van Three UK - 3Store Ealing Broadway

Hi Andrei, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Beoordeeld met 5 van de 5 sterren

Bilal was very very good

Bilal was very very good . Excellant service really made my lofe easy

27 november 2025
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That's amazing, Swaraj, we're glad Bilal could help :) -Scott

Beoordeeld met 5 van de 5 sterren

Excellent Experince Sana.help.me.with…

Excellent Experince Sana.help.me.with all.my queries and renew my plan.

13 november 2025
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Thanks for your feedback, Charles, and it's lovely to hear that you enjoyed great customer service from Sana with your upgrade. We appreciate you taking the time to share this with us. -Michael

Beoordeeld met 5 van de 5 sterren

Bilal one of the managers of the store…

Bilal one of the managers of the store was very very helpful even though I didn't need to purchase anything . Fixed my iPhone for me

13 november 2025
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Ealing Broadway

Thanks for your feedback, Mahendran, and it's lovely to hear that you enjoyed great customer service from Bilal during your store visit. We appreciate you taking the time to share this with us. -Michael

Beoordeeld met 5 van de 5 sterren

It was great because of Mr Malek the…

It was great because of Mr Malek the sales advisor with his good helpful attitude , he was smiling all the time with me and patient .

7 november 2025
Review zonder uitnodiging
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Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

4 november 2025
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Ealing Broadway

Thanks for this amazing 5⭐ review, Nadia. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Beoordeeld met 5 van de 5 sterren

goodddddddd

3 november 2025
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Antwoord van Three UK - 3Store Ealing Broadway

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Beoordeeld met 5 van de 5 sterren

It was great experience as ever as Sana…

It was great experience as ever as Sana always helped me whenever I need a new device explained everything perfectly and sorted.So pleased!!

3 november 2025
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Thanks for this fantastic 5⭐ review, Roni. We really do appreciate you taking the time to send this over! Great work Sana 🎉 -Jade

Beoordeeld met 5 van de 5 sterren

Great Experience Sana helped me took my…

Great Experience Sana helped me took my bill and my numbers are activated in 5 min.

3 november 2025
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Ealing Broadway

Thanks for your feedback, Michael, and it's lovely to hear that you enjoyed great customer service from Sana. We appreciate you taking the time to share this with us. -Michael

Beoordeeld met 5 van de 5 sterren

Perfect experience

Perfect experience - Bilal was incredibly helpful and sincere with great knowledge on Three’s services. Excellent service, no complaints whatsoever.

1 november 2025
Review zonder uitnodiging
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Thanks for this fantastic 5⭐ review, Chris. We really do appreciate you taking the time to send this over! Great work Bilal 🎉 -Jade

Beoordeeld met 5 van de 5 sterren

Malak was very helpful and gave me the…

Malak was very helpful and gave me the best deal possible. Very patient and easy going excellent customer service

1 november 2025
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Ealing Broadway

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Beoordeeld met 1 van de 5 sterren

The customer service is shocking

The customer service is shocking, I went to three store in Ealing Broadway. I wanted to pay off my agreement plan but I lost my SIM card so I went to them to give me new sim. They told me to bring physical ID so I thought I would bring my passport right, I went home again it took me 1 hour to come back to the store and when I got there they told me they don’t accept my passport “sorry do you have driving licence or provisional “ ! Why didn’t you tell me before I would get it straight away. That’s why I moved from them and I will never go back to them.

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Ealing Broadway

Hey Hassan, when giving your passport as a form of ID, this has to be a UK passport for ID. If you have any other UK photographic ID this can be processed for you -Maxine

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