Gurdas is a brilliant guy. Took plenty of time to get me the exact phone and deal that suited my fairly specific requirements. I've always had great service here, would recommend to anyone. Great stuf... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... Toon meer
Bedrijf heeft geantwoord
Honestly amazing service by Bilal at the princes street store. I could not figure out what was wrong with my phone with the Internet and all the app pop ups. He fixed it in no time and upgraded my con... Toon meer
Store manager Gurdas was excellent! Came in to upgrade phone was out of stock in Edinburgh but made sure he got one delivered to store for me and give me and my daughter a great deal! 10/10
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Edinburgh (City)
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
74/75 Princes St, EH2 2DF, Edinburgh, North, Verenigd Koninkrijk
- 01312254748
4,8
Uitstekend
129 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Came in after my operation to see sim…
Came in after my operation to see sim she sorted my phone and switched me to pay monthly awesome service!
2 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hi there, thanks for sharing your experience 🎯 We’re delighted our team could get everything sorted and set you up with the plan that fits you best. Wishing you plenty of joy and smiles ahead ❤️ -Arvind
12 months data plan
My experience was very positive because of the excellent customer service I received from Bilal at Three. He was very helpful and took the time to understand my internet needs before recommending a suitable 12-month plan. He explained everything clearly and made sure the package matched what I actually needed, not just the most expensive option. This company is doing well in providing friendly, knowledgeable staff who focus on customer needs and offer practical solutions.
28 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hi Jafsin, thanks for reaching out. It’s brilliant that Bilal provided such a supportive interaction by focusing on your specific connectivity requirements to ensure you received the most appropriate 12-month plan. -Kishan
Aaron was the best
Aaron was the best, great service, great advice,
20 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hi there, we’re glad Aaron made everything straightforward for you and that you received such helpful guidance. -Kishan
Ir was great experience
Ir was great experience, they were
Polite and kind
20 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hello Fahad, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the review! -Neha
I visited the Three store today and had…
I visited the Three store today and had a great experience. The staff were very respectful and welcoming. Bilal especially helped me a lot — he was patient, professional, and explained everything clearly. He made the whole process easy and stress-free for me.
16 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Creating smiles and delight is what we’re proud to bring to our customers every day. Bilal made it happen beautifully. Thank you, Ali, for letting us be part of your journey. -Ashifa
Exceptional service at Edinburgh store…
Exceptional service at Edinburgh store by Bilal. Lovely guy. Sorted my phone and Simon contacts and gave me brilliant deal. 10 out of 10 stars.
16 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Deals that delight and service that shines makes our Edinburgh store special. Thank you, Gurdeep, for your incredible 10/10 recognition of Bilal and Simon, feedback like yours inspires us to keep striving for more. -Ashifa
I went into store for a new deal and…
I went into store for a new deal and sim set me up wit a new plan. Great customer service
16 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Thanks for sharing, 🎉 Adeola! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. Enjoy your fresh new deal! 🥰 -Kashish
Staff is very friendly and helpful.
Staff is very friendly and helpful.
Me and one of my friends we both have change our lebara number into three and they help us in all steps and it was becom very easy. Thanks to all staf
9 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Welcome, Manpreet, we're honoured that you and your friend have made the wise decision to join the Three family. We're delighted you had a warm and simple experience getting set-up. Thanks for your kind review :) -Scott
I love it
I love it , the customer service was great and the customer advisor ( anare) was so great and gel
8 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Anifah, it’s wonderful to hear how well Anare supported you. Everything was made clear and comfortable throughout your experience, and your feedback is appreciated. -Afaq
Anare is a good salesman and helped me…
Anare is a good salesman and helped me set up my sim card
8 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great service from Bilal
Bilal is absolutely amazing. Came in to get a new phone and he explained everything clearly to me and wrote all the details down for me to take away with me. This man is very good. Will be sending all my family and friends to this store.
19 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Anare was super helpful and friendly
Anare was super helpful and friendly, I got Home Broadband and everything went smoothly :)
17 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Thanks for taking a moment to leave a review, Anna. It’s wonderful to hear Anare made your experience such a positive one 😊 We’re delighted your Home Broadband setup went so smoothly. -Kishan
anare helped me set up my sim
anare helped me set up my sim, vey helpful and ibformative
7 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
We appreciate your feedback, Jubayer. Anare’s dedication ensured everything was handled smoothly during your time with us. -Shivam
She’s a great help and well train
She’s a great help and well train. Her name is Sim.
Very accommodating and knowledgeable
6 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Wow, Sim sounds absolutely exceptional! Bengie, we’re so happy she made everything easier for you. Thank you for sharing such wonderful feedback! ☺️ -Kashish
Great experience and greater customer service
the experience was great . noah guided me Through step by step and helped me understand the purchase of my iphone 17 pro to the T.
5 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hey Rumel, we’re so glad to hear Noah was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica
A very easy and enjoyable experience…
A very easy and enjoyable experience transferring a personal to business number. I was kept upto date every step of the way. Great customer service.
3 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Amazing service helped out with…
Amazing service helped out with everything and gave us great service from sim and bilal
24 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hey Billy! It’s amazing to know that Sim and Bilal were able to help with everything you needed ☺️ Thank you for taking the time to share your experience with us! -Ayesha
The agent was nice
20 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Edinburgh (City)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Antwoord van Three UK - 3Store Edinburgh (City)
Hey Abidemi, thank you for the 5 ⭐ review! We're thrilled to know your experience was seamless. Have an amazing day! -Shivam
Antwoord van Three UK - 3Store Edinburgh (City)
Thank you for a great review, Yi. We're happy to hear Anare was easy to speak with :) -Scott
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