Three UK - 3Store Edinburgh St. James Reviews 

192
TrustScore 5 uit 5

4,9

Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the 3 store in St James Edinburgh after a subpar visit at my home store. Met Guvvy the assistant manager who after two minutes of conversation told me the phone I would probably buy, talked th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Edinburgh St. James

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Verenigd Koninkrijk

  • 01315572308

4,9

Uitstekend

TrustScore 5 uit 5

192 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(192)

32.392 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Sim and Jamie are wonderful

Sim and Jamie are wonderful! Their easy- going and happy to help attitude made the whole process of upgrading stress free. I feel they've got me the best deal that suits my needs, thank you!

6 februari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

Hey Tanya, thank you for the 5⭐ review. We’re overjoyed that Sim and Jamie made your renewal experience outstanding. We’re committed to ensuring every visit is just as positive and effortless. Thank you for choosing us. -Neha

Beoordeeld met 5 van de 5 sterren

We were served by Jamie and sim

We were served by Jamie and sim! They were both super nice and patient and took the time to go through the student offers for us! Thanks for all your help!

6 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Harleen! Wonderful to hear that Jamie and Sim created such a welcoming experience and walked you through all the options with care. We’re glad you shared this with us. -Afaq

Beoordeeld met 5 van de 5 sterren

Great deal since got me already my son…

Great deal since got me already my son and tablet!

4 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hey Cheryl, that’s fantastic! We’re so glad you both had a great experience. Thank you for sharing your lovely feedback. -Veronica

Beoordeeld met 5 van de 5 sterren

Emilia was such a great help

Emilia was such a great help. She got me my new phone and explained it all very clearly, transferring my data from one phone to another. She was knowledgable and thorough with her explanations, I would recommend the store to anyone.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

This is what we love to hear, Sam 🎉 Thanks for the 5⭐ review of your experience in store with Emma 😊 -Jade

Beoordeeld met 5 van de 5 sterren

Great service from Jay

Great service from Jay. Really nice guy with fantastic service skills and product knowledge. I got a excellent deal and within my budget. I will be back to upgrade my iPhone in a couple of months. Thank you Jay

31 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hi Marie, thank you for sharing your lovely experience 😊 We’re pleased Jay could support you in finding an option that suited your needs and budget. See you soon for your upgrade ❤️ -Arvind

Beoordeeld met 5 van de 5 sterren

Expert service

Expert service. Courteous service. Thank you very much JAMIE.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hey.

Thank you. We really appreciate your review. -Pete

Beoordeeld met 5 van de 5 sterren

My Favorite 3 store

I came in for a SIM card and left with this amazing broadband. I was on the struggle bus with an old device and now my WiFi is amazing! Thanks to Jamie for not letting me leave with a SIM card and an ancient router. Can’t wait to switch my phone over as well!

23 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hey Drae✨, we love hearing that Jamie helped you find the perfect fit! We’ll be excited to help with your phone switch when you’re ready! -Suhaas

Beoordeeld met 5 van de 5 sterren

Jemma was lovely !

Jemma was lovely in store today initially came in with my partner for him to get a new phone and left with my own, very nice and calming experience with absolutely no hassle!

Highly recommend Jemma and her fantastic customer service

21 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hey Jo, thank you so much for sharing your lovely feedback 🌟. We’re delighted to hear Jemma made your visit such a smooth and enjoyable experience that left such a positive impression. Your recommendation means a lot to us! -Suhaas

Beoordeeld met 5 van de 5 sterren

An amazing customer service

An amazing customer service. All explanation was delivered clearly and all of my questions got answered without hesitation. Many thanks to Sam for making this experience stand out in the most positive way. It's nice to be heard.

21 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

We’re thrilled to hear this! 🎉 Sam will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Adam! 🥰 -Kashish

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service

20 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hey kofi, that’s awesome! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica

Beoordeeld met 5 van de 5 sterren

Jamie was so helpful and made it so…

Jamie was so helpful and made it so easy to set up our WiFi. Thanks Jamie!

17 januari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Beoordeeld met 5 van de 5 sterren

A store with great people

I was having a problem going online after returning from a holiday in Spain. I went one store where I was very dissatisfied with the service. I tried this store where not only did I feel listened to and there was a willingness to help they fixed the problem. I would definitely come back to this store for help.

14 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Edinburgh St. James

Hi Bill, this is what we love hearing from our customers! We're so happy to hear you got the support needed, we'll certainly pass this on! -John

Beoordeeld met 5 van de 5 sterren

Jamie was very welcoming and helpful…

Jamie was very welcoming and helpful setting up the account, thanks again!

16 januari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

That’s brilliant, Jake! We love hearing that Jamie made things simple and easy for you. Wishing you a pleasant day! -Veronica

Beoordeeld met 5 van de 5 sterren

Gurveer is a phenomenal manager very…

Gurveer is a phenomenal manager very professional for his young age highly recommend getting a contract from him

12 januari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

Fantastic, George!✨ We're thrilled to hear that Gurveer delivered such an exceptional experience. Thank you so much for the 5 ⭐ review! -Suhaas

Beoordeeld met 5 van de 5 sterren

Fantastic service in store.with…

Fantastic service in store.with friendly staff

10 januari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Beoordeeld met 5 van de 5 sterren

Wonderful experience with Jamie and…

Wonderful experience with Jamie and Emilia helped me to get my iPhone 17 pro on contract even though I didn't have a credit score they guys are really helpful and kind once again thank you for your support

10 januari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

Hi.

Thanks! Your review is really appreciated. -Pete

Beoordeeld met 5 van de 5 sterren

Sam was very helpful and got my son's…

Sam was very helpful and got my son's smart watch up and running and made sure it was all functioning before we left

3 januari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Edinburgh St. James

Antwoord van Three UK - 3Store Edinburgh St. James

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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