10/10. Had a major issue with my business account as it was set up wrong at another branch, went into the fort to get it sorted and Erin couldn’t have been more helpful. Genuinely went above and beyon... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB
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Lees wat reviewers zeggen
Michael who is normally based in the Parkhead store but was working in the Fort store on the day we visited provided fantastic support in making choices in what I wanted to do. He was extremely kno... Toon meer
Bedrijf heeft geantwoord
Kaylyn was fantastic, she took me through every possible option and really helped me decide what would be best for me. Great service!
Bedrijf heeft geantwoord
Kaylyn was very helpful with sorting out my phone upgrade. Very informative and made the process very simple! Great experience overall.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Glasgow (Fort)
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, Verenigd Koninkrijk
- 01417716648
4,9
Uitstekend
149 reviews
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Antwoord van Three UK - 3Store Glasgow (Fort)
Thanks for the great feedback Anthony! We appreciate you taking the time to write a review. -Jonathan
Antwoord van Three UK - 3Store Glasgow (Fort)
Hi Craig, we appreciate your feedback and are grateful for you to get in touch with us about this, thanks again and we hope you have a good weekend :) -John
Great Experience
Knowledgeable, friendly staff. Would recommend.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Glasgow (Fort)
Good afternoon Brenda. Thanks for taking the time to leave a lovely review today. We're glad to hear you had a great experience with us! -Danni
David was fantastic
David was fantastic. Very knowledgeable and patient.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Glasgow (Fort)
Glad to hear David provided such a great experience, Frazer. Thanks for taking the time to leave such a positive review 🥳 The team in store will love to see this lovely comment! -Danni
I visited the Three store at the Fort Glasgow
I visited the Three store in the fort Glasgow to renew my contracts
Kendall looked after me superbly and is very knowledgeable and confident
Everything was done and dusted in jig time
Well done Kendall 👍
2 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Glasgow (Fort)
Aww that's amazing, Gracie. Thanks for your review -Maxine
Advised well
Advised well, friendly and got me the deal I needed without trying to upsell.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Glasgow (Fort)
Thanks for the 5⭐ review, Keith. We do love to hear this! -Jade
David gave excellent service!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Glasgow (Fort)
Awesome stuff, Jude -Maxine
Poor customer service
Ordered upgrade at Glasgow Fort store on Sunday. I explained my phone kept freezing and I needed new phone urgently for work. Assistant manager offered to have phone delivered to store on the Tuesday. I phoned on the Tuesday afternoon to confirm as I had received message from DPD saying they would deliver to my home address. I was at work. Very rude and unhelpful girl answered and me feel like I was being a nuisance. I asked her to check with assistant manager who advised the phone was getting delivered to store. This did not happen. It was delivered to my home address and I missed the delivery. I contacted the store and spoke to Craig. He was dismissive, unhelpful and rude. Basically he blamed DPD for the mistake and told me to sort myself. Not the least bit interested and no trace of an apology or any kind of customer service.
2 september 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Glasgow (Fort)
Hey Jackie.
We're incredibly sorry to hear of the poor experience you've had in one of our stores. This isn't what we like to hear.
If you'd like to discuss this further, then please do reach out to us directly: https://bit.ly/3q3xZ0c and we'll take the steps needed -Jade
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