We would like to thank Erin at the Maidstone 3 store for all the help and support she gave us today. She supported us to navigate our way through a really challenging issue and was patient, polite... Toon meer
Bedrijf heeft geantwoord
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I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolute... Toon meer
Bedrijf heeft geantwoord
The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the... Toon meer
Bedrijf heeft geantwoord
Lorena has been amazing today. She has been professional, patient and has answered all my questions making my experience of a new phone contact totally wonderful ✨✨
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Maidstone
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 12 Fremlin Walk, ME14 1QP, Maidstone, South, Verenigd Koninkrijk
- 01622671373
4,9
Uitstekend
89 reviews
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Erin was most helpful
Erin was most helpful, polite and very informative. Patient
11 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Hi Lydia, thank you for taking the time to leave a review. Erin will be thrilled to know her support made a real difference.
Three Social Media Team
Erin was wonderful and talked through…
Erin was wonderful and talked through all the new options clearly and idiot proof.
11 juni 2026
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Antwoord van Three UK - 3Store Maidstone
Hey Neil. We're thrilled Erin made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Michael was fabulous
Michael was fabulous. Very informative and made sure we got the best deal for three 3 phones. Thank you
31 mei 2026
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Antwoord van Three UK - 3Store Maidstone
Thanks for sharing, 🎉 Stacey! Michael clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great service from Lorena and Michael…
Great service from Lorena and Michael who assisted us and went above expectations.
31 mei 2026
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Antwoord van Three UK - 3Store Maidstone
Hi Emily. Thank you so much for taking the time to share this, as it is fantastic to hear that Lorena and Michael provided such brilliant support and went above and beyond for you. -Shivam
Michael was super knowledgeable about…
Michael was super knowledgeable about the phones and contracts he was very helpful and patient to get us the best deals. We got three phones and contracts. Michael was very polite throughout our two visits.
16 mei 2026
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Antwoord van Three UK - 3Store Maidstone
Wonderful to read feedback like this, Verity. Michael’s knowledge and patience really shine through, and we’re delighted he helped you find the right phones and contracts across both visits. -Manavata
Jack was informed and helpful to assist…
Jack was informed and helpful to assist us transfer all our accounts in one visit.
8 mei 2026
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Antwoord van Three UK - 3Store Maidstone
Hi Kevin, thank you for the brilliant 5 ⭐ rating. We're delighted to hear Jack made the whole process smooth and straightforward for you. -Maryalex
Fantastic help from jack thank you…
Fantastic help from jack thank you helping with the set up
6 mei 2026
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Antwoord van Three UK - 3Store Maidstone
That’s brilliant to hear, David! We’re so glad Jack could help get everything set up and running smoothly for you. Thanks for sharing your experience and welcome to Three. -Shivam
Jack was fantastic
Jack was fantastic, excellent service and great advice.
4 mei 2026
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Antwoord van Three UK - 3Store Maidstone
Hi Mark, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Jack. -Prabhjeet
Michael was very good and helpful today
3 mei 2026
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Antwoord van Three UK - 3Store Maidstone
Hey there! Simple, easy, sorted! 🎉✨ We’re hyped Michael could help you out today, have an awesome week ahead! 🚀 -Kashish
I broke my iphone and needed my ESim to…
I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolutely brilliant she was so efficient and did this for me within a few minutes. Extremely patient and helpful.
30 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Yay 🎉 Sacha, your words light up our day! We’re delighted that Erin at Fremlin Walk Maidstone stepped in with calm expertise, sorted your eSIM switch onto a backup phone, and got everything sorted swiftly while your device was away for repair. Wishing you smoother moments ahead ❤️ -Arvind
The store assistant
The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the internet. Michael went above and beyond to fix the issue which was due to a software issue from tfw transfer from my old phone. Massive thank you to Michael!!!
28 april 2026
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Antwoord van Three UK - 3Store Maidstone
Hi Warren! Thanks for the 5⭐ review, we really appreciate it. Michael will be so glad to hear he got everything sorted with your new iPhone and fixed that connection issue. Massive thanks for the shoutout! 🙌📱✨ -Ayesha
Jack has been incredibly helpful at the…
Jack has been incredibly helpful at the Maidstone shop. He has gone above and beyond to help my ignorant self when switching phones
25 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Thanks so much for letting us know, Henrietta. It’s great to hear that Jack made your visit to the Maidstone store feel smooth and supported you confidently through your phone switch. -Afaq
Jack was great I wouldn't have bought…
Jack was great I wouldn't have bought a new phone if it weren't for him being able to transfer everything from my old one.
19 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Love hearing this, Paul 💫 We’re delighted that Jack took such great care of you and ensured everything was handled with total expertise. Wishing you plenty of joy and smiles ahead ❤️. -Neha
The assistant was very freindly and…
The assistant was very freindly and could not have been more helpfull her name was Erin.
18 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Hey, Steve. We're thrilled Erin made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Upgrade
Went into the Maidstone store to sort an upgrade and Michael was super helpful and thorough.
18 april 2026
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Antwoord van Three UK - 3Store Maidstone
Hi there 💥 Great to hear the Maidstone store experience was spot on and that Michael offered prompt, detailed support with your upgrade 😊 -Arvind
Was very helpful and listens to me jack…
Was very helpful and listens to me jack from three store Maidstone
17 april 2026
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Antwoord van Three UK - 3Store Maidstone
That's impressive, Jodie 💫 Great to know Jack at our Maidstone store was spot on and provided such steady support ❤️ -Arvind
Very helpful in sorting our enquiry
Very helpful in sorting our enquiry
16 april 2026
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Antwoord van Three UK - 3Store Maidstone
Wow, that’s fantastic to hear, Clive! So glad you had such a great experience! 🎉 -Samad
Michael was very nice and efficient
Michael was very nice and efficient
Explained everything clearly and gave us best option
16 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Thank you, Marta. We’re glad Michael provided clear guidance and helped you find the best option. -Suhaas
Micheal
Micheal was a really nice employee?
Gave us the best options and really friendly
16 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Thank you for sharing this, David! It's great to hear that Michael guided you so well and helped you find an option that fits what you needed. -Afaq
Erin was very helpful 10 out 10.
Erin was very helpful 10 out 10.
16 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Maidstone
Hi Lynn! We love seeing scores like that! It’s brilliant to hear Erin did a fantastic job looking after you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
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