Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them . Advised I have already got roaming on my package so didn’t nee... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
Bedrijf heeft geantwoord
Fantastic service in the 3 store, Orpington. We were served by Mohammed. Extremely helpful and supportive, very knowledgeable and we left there extremely happy. Also other member of staff, I think his... Toon meer
Bedrijf heeft geantwoord
It was a pleasure as always being in the Three store as always as the advisors were very kind and helpful. Rani served me and helped me find contracts which I were never using and helped me save money... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Orpington
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
217-219 High Street, BR6 0NZ, Orpington, South, Verenigd Koninkrijk
- 01689825995
4,9
Uitstekend
116 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic customer experience
Fantastic customer experience, Patryk helped me with every request, knowledgeable
17 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
3rd contract renewal!
Adam was very good. Assisted us and helped us finding our options that really works for us. Happy as well that the broadband comes with parental controls! Always grateful with the service from 3 and the customer service.
12 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hi Joyce, thank you for this amazing 5 ⭐ review. We’re delighted to hear that Adam was able to support you every step of the way in finding what you needed. We hope you have a wonderful day! 😊 -Prabhjeet
Outstanding Service
Patryk was absolutely outstanding. Researched & sorted out the best new deal for me. Explained each step thoroughly as we went along. So helpful & patient.
6 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Patryk. I'm sure they'll be thrilled to see this -Maxine
Nathan in Orpington outlet has been…
Nathan in Orpington outlet has been very accommodating,l and helpful answering my queries. Such a good chap!👍🏼
3 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Adam was top quality on my recent visit…
Adam was top quality on my recent visit to the Three store in Orpington. 10/10
29 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Daniel, that’s brilliant! We’re thrilled to hear Adam delivered an exceptional experience at our Orpington branch. Thanks a ton for this lovely 5⭐ review! -Veronica
The man who delt with me was fantastic…
The man who delt with me was fantastic really helpful went though every thing went above and beyond. Fantastic service. Nathan gets 5 and Neil was a great support as well please use thus shop x
21 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Merry Christmas
Nathan was an absolute star, resolved my query without any issues. Customer service over the phone needs to be more like the service in store!
20 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Came in to the store in Orpington high…
Came in to the store in Orpington high street at free and was welcome in made it full nice buy the lads see a man called Adam he was so helpful and polite and help set everything up top lad well recommended
19 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Adam was very helpful and kind thank…
Adam was very helpful and kind thank you for your help
8 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Fantastic, we're glad that Adam gave you great support :) Thank you for your review, Andrea -Scott
Quick and great service
Quick and great service
Neil was fantastic
7 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very supportive and helpful staff
Nathan and his colleagues were very supportive and helpful. They helped me find the right deal that best suits my needs and is affordable and gave detailed explanations.
5 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
This is what we like to hear, Nkemjika. Thanks for the 5⭐ review! Great work Nathan and team 🎉 -Jade
Easy very professional great product…
Easy very professional great product information
21 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
We're pleased you found the experience smooth and efficient, Trevor :) -Scott
Neil and Nathan helped me out with…
Neil and Nathan helped me out with phone and alerted it out for me
16 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Neil and Nathan were lovely and really…
Neil and Nathan were lovely and really helpful and very professional
16 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Nathan and Neil
Nathan and Neil were very accommodating to my needs and helped me through every step of the process
Highly recommend my new dynamic duo
16 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Nathan helped us with our upgrade.very…
Nathan helped us with our upgrade.very helpful and friendly! Highly recommend!!
14 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hi Jade, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Excellent Three Store, Orpington
I visited the Three Orpington store a couple of times this week - finding Nathan (who subsequently dealt with my purchases in a friendly, very efficient manner), Adam (who advised me of availability to suit my needs and a contract instead of PAYGO for my phone) and Steve, the Store Manager, excellent to deal with throughout. I would highly recommend a visit to the Three Orpington Store for knowledgeable advice in a comfortable environment. As a senior citizen I much appreciated their attention to detail provided in a respectful way.
12 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Thanks for your feedback, Stanley, and it's lovely to hear that you enjoyed great customer service from the team during your store visits. We appreciate you taking the time to share this with us. -Michael
Excellent service provided by Adam at…
Excellent service provided by Adam at the Orpington branch. My knowledge on anything to do with phones is very basic but Adam clearly explained things to me. I was very satisfied with the service provided.
11 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Adam during your store visit. We appreciate you taking the time to share this with us. -Michael
review of 3store Orpington last week…
I went into 3store Orpington last week and in spite of the fact that I am a little out of my dept with modern phones the assistant and manager Steve and Adam were really helpful and they were really helpful when I had a problem with the power plug
11 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Thanks for this fantastic 5⭐ review, Peter. We appreciate you taking the time to send this over! Well done to Steve and Adam 🎉 -Jade
Customer Service at the Branch is…
Customer Service at the Branch is Excellent by Adam at Orpington High Street.
11 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Orpington
Hey Frederica, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
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