Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... Toon meer
Bedrijf heeft geantwoord
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Josh was really helpful and kind. He helped me and my group when we first came here, we havent got any good credit score just our contract from nhs and he managed to give us a good deal. And now after... Toon meer
Bedrijf heeft geantwoord
I was served by Sam in store at Plymouth drake circus on Sunday 6th September, Sam was friendly and he also provided me , with all the relevant information I needed about my new phone and service.
Bedrijf heeft geantwoord
Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Plymouth
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, Verenigd Koninkrijk
- 01752664058
4,8
Uitstekend
99 reviews
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I called in the 3 store in Plymouth as…
I called in the 3 store in Plymouth as I wanted to use my mobile abroad without additional cost. My wife did as well. Josh was very helpful and sorted it out for both of us. Very friendly and efficient service.
27 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Julian 💫 We’re delighted that Josh supported you at the Plymouth store with clear, steady care and sorted your travel setup for both of you with ease. Wishing you smooth moments ahead ❤️ -Arvind
Sam was incredible . Great for the elderly .
Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” approach . We aren’t great with technology and he really helped us . Feeling so grateful and so happy he sorted everything we’ve been struggling with for over a year. Wouldn’t hesitate to recommend the brilliant service , respect and helpfulness of this store .
23 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you, Sharon, for such a heartfelt review. We’re delighted to hear how much Sam’s care and dedication meant to you, especially in guiding you through everything with patience and clarity. Your recommendation means a great deal to us. 😇 -Prabhjeet
Great experience
Jordan in the local Plymouth store was extremely knowledgeable about the different 3 products and was able to provide me with the right Sim deal.
14 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you for your 5⭐ review, Louise! It’s great to hear Jordan took care of everything for you. We hope to see you again soon! -Ayesha
Jordan in the Plymouth store was super…
Jordan in the Plymouth store was super knowledgeable and very professional. Great job!
14 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you for taking the time to share this lovely review, David. We’re delighted to hear that Jordan provided clear guidance and supported you throughout. -Afaq
Dave
Dave, the trainee manger who Brilliant form start to finish made everything so easy and clear 10/10 recommend
14 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Amazing, Jordan! We're delighted to hear that Dave created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
Jess was very helpful
I found my experience of getting a new phone made very easy bý the exceptional service by Jess. Transferred everything I needed over, plus showing me what I needed to know.
11 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Martine, we love this! Jess had a huge smile when we shared your review. We’re so glad she made the whole process simple and stress‑free for you. Enjoy your new device! 😃 -Ayesha
Jordan was very helpful with sorting…
Jordan was very helpful with sorting the issues out on my phone
11 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thanks for sharing this, Margaret 😊 Glad to hear Jordan was able to help and get things back on track for you. -Samad
Great Service at Three
Jess was amazingly helpful and patient while I purchased my MiFi Hub contract.
She set up the mobile unit for me and fully explained its function.
Very pleased with the service.
7 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
It’s fantastic to hear how Jess’s patience and expertise turned your MiFi Hub setup into a seamless onboarding experience and a true moment of excellence for you, Jack. Happy surfing! -Ashifa
Helpful colleague
Helpful colleague, Dave explained information clearly and made it an enjoyable experience
7 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
We appreciate your feedback, Georgia. It’s great to know Dave offered clear guidance and created such a positive experience. -Afaq
Great in store customer service
I went in store, not in the best mood as my phone had suddenly broken. Maddi was extremely helpful, she recommended a phone repair store however my phone was not salvageable. She then went through multiple different phone and colours options to try and find the thing that best suited my needs at the end of a Sunday shift. She was also extremely polite and very helpful.
29 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you for taking the time to share this lovely review, Travis. We're delighted to hear that Maddi offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
3 Store Plymouth
Both Josh and Jordan in the Plymouth Drakes Circus store provided a high level of customer service. Both are polite, friendly but, most importantly, knowledgable.
They were very pleasant to deal with and really helpful and very patient when assisting me with upgrading my phone.
However I wasn’t advised that I would need to also purchase a new plug and earphones because of the upgrade which I only realised when I opened the box after I arrived home.
There was also a small issue with the colour of the phone but it was ok.
Overall though I am pleased with the service received.
28 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
Broadband settup
Jess in Plymouth was amazing, really helpful and got me set up really quickly and worked through my requirements.
17 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hey Fred, that’s incredible! We’re thrilled Jess made your experience go so smoothly and seamlessly at our Plymouth branch. Thank you for this amazing 5⭐ review! -Veronica
Excellent Place
I spoke to Sam in the Plymouth shop. He helped me sort a warranty claim for a faulty Pixel with Google when he didn't have to.
Absolutely fantastic service - Sam is a credit to your company ☺️
11 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Nothing makes us happier than fixing what matters and restoring smiles along the way, Muhammad. We're thrilled Sam could help and make your experience seamless. What a joy it was to serve you at Plymouth! -Ashifa
Good service
7 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hello Florin, we’re delighted to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Resolving Issues
We visited the Three store today to try and sort out a very confusing issue with my grandparents’ phone accounts, and we were incredibly lucky to be helped by Maddie.
From the moment we arrived, she was patient, kind, and genuinely determined to help us figure out what had happened. The situation was quite complicated, with multiple payments and SIM cards involved, but Maddie took the time to carefully go through everything step by step until she got to the bottom of it. She explained everything clearly and made sure my grandparents understood what was going on, which meant a lot to us.
It’s not often you come across customer service this thoughtful and thorough. What impressed us even more is that she mentioned she had only been working there a few months – you would never know! She was professional, calm, and incredibly helpful throughout the whole process.
Thank you so much, Maddie, for making what could have been a very stressful situation so much easier. You’re a real credit to the store! 😊
7 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hi Avril, thanks for sharing this. It’s good to hear that Maddie’s patience and clear advice made things much easier for your grandparents while she looked into those accounts. We really value hearing about these positive experiences and appreciate you highlighting the support your family received. -Kishan
Kiran helped me massively today
Kiran helped me massively today, very polite, very efficient and excellent results. Thankyou keiran!
3 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hi there, it’s fantastic to hear Kiran’s efficiency and care left such a strong impression. Your feedback means a lot to us. -Suhaas
Kieran and Maddie were Amazing
Kieran and Maddie were Amazing
Solved my connection issues no one else has been able to solve to date
Excellent customer service
24 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
That’s fantastic, Eugene! We’re so glad Kieran and Maddie were able to provide the support you needed. They’ll be thrilled to know their efforts are truly appreciated. Thank you so much for the review! ⭐ -Neha
Amazing customer service from Dave…
Amazing customer service from Dave Plymouth Mall store
21 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Darren! Thank you for sharing this! It’s great to hear you had such a positive experience at the Plymouth Mall store. Hope to see you again soon! -Afaq
Jennifer was really helpful and funny
Jennifer was really helpful and funny. I had fun and got a great sim deal at the same time.
20 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you for sharing this feedback, Gawyn! Fantastic to know Jennifer helped you get a brilliant SIM offer and a wonderful experience. 🙌✨ -Veronica
Kieran and Jake were very helpful in…
Kieran and Jake were very helpful in getting me the best deal and deciding what phone was right for me
20 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
From smart suggestions to a shiny new phone, Terry. We’re thrilled that Kieran and Jake could help you find a perfect deal you’ll love. We appreciate you sharing your experience. -Ashifa
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