Brilliant, polite service when I needed it most. Upgraded my contract with best terms. All very appreciated. HI highly recomend Three as a company
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've been in twice recently. One with a lead connector problem the other with roaming in Morocco. On both occasions the staff (this time Maddiey, Tony and Ant) were realy helpful, friendly, efficien... Toon meer
Bedrijf heeft geantwoord
We have been in the three shop in st austell last week they were great and then all weekend I had been trying to register my esim went in today to ant and Tony and they couldn't help us enough. Defin... Toon meer
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Went into three today to get a new phone and create a new contract under my name and Anthony was incredibly helpful, talked through everything step by step and answered all my questions. Couldn’t have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store St Austell
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
12B Fore Street, PL25 5EN, St Austell, South, Verenigd Koninkrijk
- 0172668224
4,8
Uitstekend
51 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a problem with a deluge of ads on…
I had a problem with a deluge of ads on my phone and Tony fixed it for me with great efficiency and courtesy.
Gareth
5 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Hi Gareth, thank you for sharing your experience. It’s great to hear Tony was able to sort out the ads on your phone quickly and with care. We truly appreciate your support. 😊 -Prabhjeet
Staff very helpful
The staff had time to go through all the necessary points and information. Very pleased with all the help we have received from all the staff
2 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Thank you for sharing this ⭐. We’re thrilled our team gave you the time and support to cover all the necessary points and make your experience positive 😊. -Shivam
Welcoming friendly and efficient
I've been in twice recently. One with a lead connector problem the other with roaming in Morocco.
On both occasions the staff (this time Maddiey, Tony and Ant) were realy helpful, friendly, efficient and welcoming. Fab customer service, as an older person one someone gets a bit of condescending eye rolling but not at all with this team. Thank you so much.
15 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Thank you so much for your lovely feedback! We’re delighted to hear that Maddiey, Tony and Ant were so supportive during your visits. It’s great to know you felt welcomed and well looked after. We really appreciate you sharing this! -Veronica
Fast friendly and helpful
Fast friendly and helpful, nothing was too much trouble for the sales team.
All of our questions were answered and sorted easily from very knowledgeable staff.
14 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Hi BigJimny, thank you for sharing your experience 🎯 We’re really glad our team could provide the clarity and support you needed. Wishing you a wonderful day ahead 🌟 -Arvind
I really like 3
I really like 3 and that's why I've renewed my contract with them . Always helpful in any situation and with any issues, easy to use. 👍
14 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Hey Elizabeth, thank you for the 5⭐ review. We're overjoyed that our team made your renewal experience outstanding. We're committed to ensuring every visit is just as positive and effortless. -Neha
Maddie at the St Austell
Maddie at the St Austell branch was friendly, personable and very helpful with advice as to the best products and deals available.
Also a great help in setting up the new device and I left the store ready to use.
18 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Hey John, that’s wonderful to hear! A big shoutout to Maddie at our St Austell branch for providing such amazing support. Thank you so much for sharing this fantastic 5⭐ review! -Veronica
Tony the assistant manager was amazing…
Tony the assistant manager was amazing and gave great advice.
11 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Thanks for this fantastic 5⭐ review, Skye. We're so glad Tony was able to provide you with such amazing service 🎉 -Jade
Excellent and speedy help from the staff
Excellent and speedy
6 december 2025
Review zonder uitnodiging
A great experience with 3 as always
Both Tony and Maddy were really helpful, polite, friendly and made me feel valued as a customer. I felt as though they found me the best deal for my needs and the process of upgrading my contract was quick, easy and pleasant. I have visited several different 3 stores over the years of being a customer and always find staff to be consistently welcoming and genuinely interested in talking to me and helping get the best outcome.
4 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
That's incredible to hear, Gemma. We love how welcome and reliable you have found your visits to our stores to be, and that you always have great experiences with our friendly staff :) Thanks for a lovely review, it means the world to us! -Scott
Dealt with Ant at st Austell branch
Dealt with Ant at st Austell branch, excellent service and very knowledgeable,
Excellent customer service👍👍
14 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful
The staff in the shop were very helpful, ant and his manager. My phone had broken and so I was stressed trying to see what my options were for a new one. They were very patient and helped me get a good deal on a phone that was in stock in store. Thankyou:)
4 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store St Austell
We're sorry to hear that you had phone trouble, Jodie, we understand how stressful that must have been. That's brilliant that the store team could put your mind at ease and help get you another phone and your services back. Thank you for the 5 star review :) -Scott
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