JK, the store manager was so incredibly patient in dealing with several issues on my account. i had gone in with the expectations i would be porting my account. i went out with a new hub, a new contra... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
NAZ from Three Network (Staines)provided excellent service. He helped me sort out my phone’s internet problem quickly and efficiently, and also offered me a great deal with additional internet and a... Toon meer
Bedrijf heeft geantwoord
Mara has been amazing since I walked inside the shop with my query. She never made feel like I was just another customer but I felt very comfortable having Mara assist me. Whole experience has been... Toon meer
Bedrijf heeft geantwoord
The colleagues at Three store in High St Staines explained the offers and ways the 3 Home Broadband works and they also explained bundled offers. Syed and Mara helped me choose the right contract and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Staines
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 2, 66-68 High Street, TW18 4DY, Staines, London, Verenigd Koninkrijk
- 01784454556
4,9
Uitstekend
127 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from Nicki and great…
Excellent service from Nicki and great communication!
30 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hey Nikita, thank you for the 5⭐ review. We're thrilled to hear Nicki made your experience seamless.-Three Social Media Team.
Mara provided great customer service
Mara provided great customer service. So welcoming and made the process so easy!
21 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hi Sofia. It is wonderful to hear that Mara looked after you so well and ensured everything went smoothly during your visit. We are delighted that her warm approach stood out, and thank you for taking the time to share your lovely feedback. -Shivam
Naz Amazing service
Naz Amazing service, took his time to help me set up my new device. Could not have been more helpful.
11 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hi Colin, it is wonderful to hear that your transition to a new device went so smoothly and comfortably. We are incredibly glad Naz could step in to guide you through the setup carefully and ensure you were fully supported from start to finish. -Shivam
Alina very good at service and she…
Alina very good at service and she helped me a lot. Sorted out my business contact very happy
9 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
That’s awesome, Jubilee 🎉! We’re glad you received such caring and helpful support. Alina went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
Nicki was nice
Nicki was nice , well explained and gave me good deal . Happy with the service
8 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Your shout‑out is WOW ✨ D.B. Nicki offered clear and thoughtful guidance, helping you land a fitting plan with a supportive approach 💫 -Arvind
Home Broadband and SIM deal…
The colleagues at Three store in High St Staines explained the offers and ways the 3 Home Broadband works and they also explained bundled offers. Syed and Mara helped me choose the right contract and bundled offers. Thank you.
7 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hi Prasad, thank you for sharing your experience. We are glad to hear that Syed and Mara looked after you so well and provided a positive interaction. It is wonderful that our team took the time to guide you through everything and find the ideal option for your requirements. -Kishan
Very good service from nicki
Very good service from nicki. She was excellent, knowledge and very patient with me.
6 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
That’s brilliant, Mark 🌟 Delighted to hear Nicki shared her top-tier insight and serene guidance to help you. Wishing you plenty of smiles ahead 😊 -Arvind
I was seen by Nicki
I was seen by Nicki, very good service , she sorted my broadband, very polite and knowledgeable girl. Well done
4 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Wow, Anthony! Your review is next level awesome! 🎉 Huge shout out to Nicki for making it unforgettable. Many thanks 😉 -Kashish
We had Nikki today
We had Nikki today, and the service was lovely, she was polite and made things easy to understand.
1 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
That’s brilliant, Ada! We’re glad to hear you had such a wonderful experience with Nikki. It’s lovely to know she guided you through everything clearly. Thank you for taking the time to leave us a 5⭐ review. -Neha
Amazing customer service from Mara
A lady called Mara in the store was really helpful with getting me enrolled onto a Three mobile data plan and was super kind as she helped me pick the best plan and move over my original number onto my new SIM.
31 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Thanks so much, Zacchaeus! 🎉 We’re so happy Mara could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Alana was the most helpful and patient…
Alana was the most helpful and patient lady. What a gal!!!
29 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Thank you, Richard. We’re pleased that Alana delivered the level of care and patience you were hoping for. We appreciate you taking the time to leave a review. -Ayesha
Outstanding service
JK, the store manager was so incredibly patient in dealing with several issues on my account. i had gone in with the expectations i would be porting my account. i went out with a new hub, a new contract and a completely new opinion of 3. thank you
26 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hi Monica, thanks so much for sharing this. It’s great to hear JK took the time to patiently support you through everything and ensure the best outcome. It’s wonderful to know your experience turned things around. 🎉 -Neha
Excellent Customer Service from Sara
Big thanks to Sara for her outstanding customer service. She was patient, helpful, and very knowledgeable. It’s rare to get support this good nowadays!
26 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hey Krishan, thanks for sharing! Sara's politeness and support made things better for you. That’s the kind of care we love to see. 🌻 -Ayesha
Very Happy…
Naz was so very helpful and listened to all the requirements I needed . I've come away with an excellent deal which I'm very happy with ! I will certainly recommend 3 and Naz to my friends and family . Thank you Naz and three 😁
21 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Really appreciate your feedback, Terri. It sounds like Naz provided exceptional support and made sure every detail was covered. We’re delighted you found a deal that suits you so well, and your recommendation truly means something. -Manavata
Happy with the service today from…
Happy with the service today from nicki. She was very welcoming, full knowledge and great communication. She sorted my phone and I was happy with everything. Thank you Nicki
16 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Love this, Frank! 😄 Nicki’s friendly energy and knowledge really shine through, thrilled she could sort your phone and leave you happy! -Ayesha
Just want to say thank you to Nikki at…
Just want to say thank you to Nikki at The 3 shop in Staines. She was really helpful, patient, informative and professional as she explained my contract and set up my new phone.
12 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Hi Sandra, thank you for the incredible ⭐⭐⭐⭐⭐ review. We're delighted that Nikki provided such great support and helped you with your new device at our Staines branch. Have a wonderful day.😊 -Maryalex
Amazing help from sara
Amazing help from sara, me and my son came in as as there was a problem with his sim, she helped us and answered all our extra questions. She really knows what shes doing. Amazing service.
7 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
We appreciate your feedback, Jolanta. It’s great to know that Sara guided you both through the SIM issue and provided clear answers to all your additional questions. -Manavata
Sara was amazing
Sara was amazing, she helped with all our needs and questions. Customer service to the highest standard.
7 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Thanks so much, Jakub! We’re delighted you had such a positive experience with Sara, and your kind words mean the world to our team. 😊 -Neha
Very happy with Nikki service
Very happy with Nikki service. She was patient and helping
4 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Absolutely fabulous, Lynda! We’re glad Nikki was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Fantastic customer service
Fantastic customer service. Super knowledgable, professional, patient, and kind. I bought a new phone and Naz was very helpful, going above and beyond what i expected. Recommend 100%.
2 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Staines
Yay, Isabelle! 🎉 Your kind words and 5⭐ review truly mean a lot to us. We’re pleased to hear that Naz provided such supportive service while helping you get your new phone. Enjoy every moment with your new device 😊 -Neha
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.