Upgraded my phone and contract 18 Oct 26. I am the first to admit I am a genuine trogladite when it comes to transferring everything to my new phone. In the 3 store in Torquay resides a magician, a so... Toon meer
Bedrijf heeft geantwoord
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The guys at three store torquay are very helpful and friendly. always ready to explain things for the less technical of us out there so you know and understand exactly what's going to happen and h... Toon meer
Bedrijf heeft geantwoord
Im with, well was with, Voxi. My brother gave me his old phone so i could get rid of my iPhone 8. Walked into the Three shop, said I wasnt with 3 but explained i was in desperate need of hel... Toon meer
Bedrijf heeft geantwoord
I had the pleasure of dealing with the agent called Trish in store. She was really helpful and fully understanding, helping me upgrade my phone and making sure all my information was transferred with... Toon meer
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Bedrijfsgegevens
Over Three UK - 3Store Torquay
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
12 Union Street, TQ2 5PL, Torquay, South, Verenigd Koninkrijk
- 01803389390
4,8
Uitstekend
96 reviews
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Fantastic service from Sarah
Fantastic service from Sarah. Very helpful and knowledgeable to someone who is an OAP. I would recommend all my friends to speak to her in Torquays Three shop. Thank you so much Sarah your a star.
13 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Thank you for sharing this wonderful feedback, Sean. It’s fantastic to hear how well you were supported in our Torquay store. Sarah will be absolutely delighted to know her guidance made such a strong impression. -Manavata
We were served by 2 brilliant advisors…
We were served by 2 brilliant advisors in the Torquay Store. Both Sarah & Dan were brilliant and nothing was to hard for them. Making us feel at ease and helping us through all of our questions. They are a credit to the store and we thank them very much.
6 maart 2026
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Antwoord van Three UK - 3Store Torquay
Thanks for taking the time to leave this feedback, Theresa. We’re so happy Sarah and Dan could answer all your questions and make you feel comfortable throughout :) -Ayesha
Dann & Sarah were a delight to be…
Dann & Sarah were a delight to be served by. They made the change to our new phone seamless. We are very grateful for the expertise and help. 100% recommended to friends and family. Thank you again to you both
6 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Peter, thank you for the review. We’re overjoyed that Dann and Sarah made your experience outstanding. It’s great to know you’d recommend us to your family and friends, and we wish you a fantastic day. 😊 -Neha
Dan and Ben were extremely…
Dan and Ben were extremely knowledgeable and made our new purchase go very smoothly. Highly recommend.
5 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Hi Patrick, it’s great to hear that Dan and Ben used their expertise to ensure a seamless experience with your latest upgrade. We really appreciate your recommendation. -Kishan
Dan and Ben were incredibly helpful
Dan and Ben were incredibly helpful, as always, a great service. Thank you
5 maart 2026
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Antwoord van Three UK - 3Store Torquay
Patrick, we couldn’t ask for more! Dan and Ben’s thoughtful support transformed service into lasting happiness. We’re honored to be part of your experience. -Ashifa
Fantastic, helpful staff.
We visited the store looking for new phones. We had a very friendly welcome from sarah. Unsure of what we wanted, Sarah had lots of advice for us. We settled on the phones we wanted but they weren't in stock so would be delivered to our home address within a week. We explained to Sarah that we are a bit technophobe! Sarah kindly offered that if we bring the new phones back into store, she would transfer all our information, apps, photos etc over to the new phones.
She did exactly that! Sarah had something useful advice and was so helpful. 2 weeks later when I hadn't managed to link my smartwatch to the new phone, we went back in and Sarah & the team managed to sort it out.
The whole experience was fantastic.
Amazing team & so friendly!
Thank you very much for such a pleasant experience.
31 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Tracy! Thank you for such a wonderful review! We’re so happy Sarah could make the whole experience easy and enjoyable for you. From choosing your phones to sorting your smartwatch, the team loved helping you, and we’re so glad you felt supported every step of the way. 💙 -Ayesha
Dan was very helpful and was happy to…
Dan was very helpful and was happy to help with every issue. He has impeccable costumer service skills and was happy to chat with us and show us all the best offers upfront with no issues.
19 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
That’s fantastic feedback, Lily 🌟 We’re so pleased Dan gave you such great support and made the whole process easy 🙌 Thanks for taking the time to share your experience 💙 -Shivam
Antwoord van Three UK - 3Store Torquay
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great service
Sarah got us both new phones and accessories on Saturday. Great service
7 februari 2026
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Antwoord van Three UK - 3Store Torquay
What a joy to hear that Sarah transformed your weekend vibes to life. From sleek new devices to the perfect accessories, she made the entire experience seamless and enjoyable. Thank you for choosing us, Kenney, we hope you’re loving every moment with your new tech! -Ashifa
Sarah and Danny helped me with an issue…
Sarah and Danny helped me with an issue on my phone. Lovely service and helped with all thank you
9 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Hey Margaret, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Antwoord van Three UK - 3Store Torquay
Hello Tawanda, we appreciate your 5⭐ review. It's wonderful to know you had a great experience. -Arvind
Bency was very helpful professional and…
Bency was very helpful professional and sorted out my problem world class friendly I have 2 contracts with 3 the service I get from your Torquay branch is excellent thankyou
28 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Hello there! It’s lovely to hear that Bency was thorough, answered all your questions, and made everything easy. We’re also glad the Torquay branch worked out so well for you. Have a very lovely day ahead 🤗. -Kashish
Zac is awesome
My partner and I just moved here from Australia and we’re on the hunt for a really good plan in our price range. Zac helped us out big time! He was really efficient and honest with us. So very helpful. We are extremely happy with what we have been set up with. Thanks Zac!
26 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Wow, Molly 🌟 We love hearing this. So glad Zac could help you both get set up with the right plan. Thanks for making our day, and we hope yours is just as amazing 😊 -Arvind
Antwoord van Three UK - 3Store Torquay
Thanks for your 5 ⭐ review, Chloe, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us 🎊. -Michael
Amazing service helped me with…
Amazing service helped me with everything couldn't do more to help me
16 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
I went into the 3 Store with no data
I went into the 3 Store with no data. Left paying less money, more data and broadband! Dom was a delight, and it was nice and painless for the entire experience. Thank you Dom
15 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Hi Miss Karen, we’re so pleased Dom made the process clear and helped you feel comfortable. Thank you for taking the time to leave us a 5⭐ review. -Neha
Great service
So helpful with advice and help. As an elderly lady I find somethings on my phone confusing. I so appreciate their help.
15 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Hi Janet, we’re so glad our team could make things easier for you! It’s great to hear the support and guidance helped. Thanks for leaving us such a great review. -Shivam
I went Into the three store as I was…
I went Into the three store as I was having issues with my phone. On first visit I spoke to a chap called Dom. He was completely understanding of my situation as technology is not my speciality. He was a great listener and understood my needs, Dom went through different phones with me explaining them in great detail to make sure I knew what I was getting. I took all away and Dom wrote everything down for me, I decided to return to the following day to go ahead with the deal and was served again by Dom. He was brilliant, he setup my new phone and helped me get rid of my old device too with ease. He was even kind enough to help my dad who is on Tesco with a problem on his phone. Nothing was a hassle and I never felt forced to buy. Great service and patience in this store and will go back. Thank you Torquay
15 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Aww that's amazing news, Gary. We;re glad to hear that, have a wonderful day! -Maxine
Impeccabile service
Dom was really helpful and advised me on the different option available. He also helped me get my tablet connected to my phone which was above and beyond average service. Thank you Dom.
14 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Aww that's really nice to hear, Catherine. We're glad to hear it was a nice experience, and sure Dom will be thrilled to see this. Have a nice day -Maxine
I visited three store in Torquay today
I visited three store in Torquay today, shopping around for a new sim and device plan as my old one with my current provider is almost over, I can say I was greeted by Dann who was very friendly and happy to help with any questions I had, definitely walked away feeling like I was well looked after and I have the knowledge I need to make my decision on what plan best suits me, I will definitely be coming back
12 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Torquay
Thank you for taking the time to share this with us, Duncan. Five ⭐ has never felt so rewarding. We’re happy to hear that Dann created such a remarkable experience for you and made your visit fabulous. -Manavata
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