Three UK - 3Store Tunbridge Wells Reviews 

114
•
TrustScore 5 uit 5

4,9

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joe went out of his way to assist with getting a new SIM card for my son's phone. As I could not order one online because of a change of email address , name and address, I was advised by Three to go... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Tunbridge Wells

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, Verenigd Koninkrijk

  • 01892517272

4,9

Uitstekend

TrustScore 5 uit 5

114 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(114)

34.024 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service

Absolutely brilliant service. So informative and helpful. Many thanks to Sam.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Wow, Jane 🎉! It’s wonderful to hear that Sam made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha

Beoordeeld met 5 van de 5 sterren

Dealt with quickly and very…

Dealt with quickly and very efficiently. Very happy with service I received

25 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Thanks, Bridget! We’re so glad you had an efficient and hassle‑free experience with us. 😊 -Ayesha

Beoordeeld met 5 van de 5 sterren

Koray is great at customer service and…

Koray is great at customer service and very knowledgeable and answered all my questions would highly recommend

22 maart 2026
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Antwoord van Three UK - 3Store Tunbridge Wells

Thanks a ton for your review, Darryl. We’re so pleased to hear that Koray offered the level of support and clarity that earned your recommendation. Feedback like yours truly keeps us energized ❤️ -Arvind

Beoordeeld met 5 van de 5 sterren

Samuel was very helpful and…

Samuel was very helpful and knowledgeable securing a great new new Sim plan for my phone.

20 maart 2026
Review zonder uitnodiging
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Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Beoordeeld met 5 van de 5 sterren

Koray

Koray
Did exactly what a three employee should do.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Hey, Pils! 🎊 Great to hear. Hats off to Koray for making the experience epic. Your feedback means a lot to us! -Neha

Beoordeeld met 5 van de 5 sterren

Joe who works at my request was highly…

Joe who works at my request was highly professional, patient and competent which made me feel very confident and comfortable. Probably I will be back because of him.
Violina

2 maart 2026
Review zonder uitnodiging
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Thank you, Madlena, for such thoughtful feedback. We’re delighted to hear that Joe’s professionalism and patience made you feel at ease and confident. It’s wonderful knowing his support has encouraged you to return. ☺️ -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Samuel has been helpful every time I’ve…

Samuel has been helpful every time I’ve came into store. Always making sure all my questions are answered and the best deals always worked on. 10/10

25 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Hello Del. We’re delighted to hear that Samuel has consistently provided you with excellent service and ensured you always get the best deals. It’s great to know he’s making such a positive impact on your visits. ☺️ -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Great knowledge and very professional…

Great knowledge and very professional and friendly service from Sam and Joe

16 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Hey Carol, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Beoordeeld met 5 van de 5 sterren

Koray was very helpful and knew what he…

Koray was very helpful and knew what he was talking about.

15 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Hi James! We're delighted Koray provided outstanding support. Thanks so much for your fantastic review! -Neha

Beoordeeld met 5 van de 5 sterren

New happy customerhone Flip 7

Brilliant service recommend to a friend

9 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Aw, Victoria! We’re so happy to know you’re satisfied with us. Thank you for your recommendation, it truly means a lot! 🌟 -Kashish

Beoordeeld met 5 van de 5 sterren

Dealt with by Samuel

Dealt with by Samuel. Excellent technical advice, worked hard to find the best contract for the multiple devices I use.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Beoordeeld met 5 van de 5 sterren

Great customer service

Joe was very helpful and found me a plan to suit my needs. Some great student deals as well!

7 februari 2026
Review zonder uitnodiging
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Thank you, Ed! 🌟 We’re glad Joe was so helpful in finding a plan that suited you and it’s wonderful to know our student deals came in handy. -Suhaas

Beoordeeld met 5 van de 5 sterren

Joe was really fantastic

Joe was really fantastic, helped me alot in cancelling my 2 year contract as there was a misunderstanding. But he sorted it, I'm very happy now 😁😁

6 februari 2026
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Antwoord van Three UK - 3Store Tunbridge Wells

We’re thrilled to hear that Joe turned what could have been a stressful situation into a smooth resolution. Knowing you’re walking away delighted makes our day. Thank you for sharing your joy with us, Nav. -Ashifa

Beoordeeld met 5 van de 5 sterren

Samuel was very helpful

Samuel was very helpful, no nonsense info. Very knowledgeable

3 februari 2026
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Antwoord van Three UK - 3Store Tunbridge Wells

⭐ Wonderful feedback, Clare! We’re so pleased Samuel’s approach left you feeling confident and well looked after 😊 -Shivam

Beoordeeld met 5 van de 5 sterren

Straight forward helpful service from…

Straight forward helpful service from Koray in the Tunbridge Wells three shop. Also had good service from another staff member the day before. Really great work.

25 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Hey EM! We’re delighted to hear that Moray and our Tunbridge Wells team provided you with such straightforward and helpful service. Thank you for sharing this! 🥰 -Kashish

Beoordeeld met 5 van de 5 sterren

Michael was very patient and…

Michael was very patient and knowledgeable. He was very quick and good and answering and solving the multiple problems we had

22 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

That’s fabulous! We’re delighted to hear that Michael provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. -Manavata

Beoordeeld met 5 van de 5 sterren

Koray - what fantastic customer service

We have just been in the 3 shop to sort out my mums phone and Koray served us. What a patient, knowledgeable, helpful guy. He set everything up, nothing was too much trouble, and he was genuinely friendly. A true credit to you.

18 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Thanks for the great feedback, Sally. We're really pleased to hear Koray was able to step in and get everything sorted for you. We truly appreciate your support. 😊 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Samual was very professional and a…

Samual was very professional and a great service to my needs.

17 januari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Tunbridge Wells

Your feedback is greatly appreciated, Gregory! ✨ We’re thrilled that Samual was able to support you so brilliantly. -Veronica

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