Aimee from Washington store absolutely unreal service and has totally changed my first bad experience to an unreal one...... I am an account manager and deal with people daily but Aimee takes cus... Toon meer
Bedrijf heeft geantwoord
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Aimee served me today in store, we managed to sort my original problem which was updating my device. We even went the extra mile and managed to get an iPad added on for my son. Happy with the customer... Toon meer
Bedrijf heeft geantwoord
Channelled was excellent today in getting us a new phone. Everything was explained so we understood what we would be paying for
Bedrijf heeft geantwoord
The fantastic service i had received. In my last review Ant sorted my problem out straight away. I went into the store on Wednesday and he left all the info with Aimee who went the final mile. Only on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Washington
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 82 Albany Mall, The Galleries, NE38 7RT, Washington, North, Verenigd Koninkrijk
- 01914155501
4,9
Uitstekend
163 reviews
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Antwoord van Three UK - 3Store Washington
Love hearing this, Ameer ✨ We are glad our team delivered such polite care and top-tier support 💙 -Arvind
Got the job done,👍🏻.
17 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
That’s impressive 🎯 Brandon, we are glad our team delivered spot-on support and got everything sorted 👍🏻 -Arvind
Very friendly good customer service
Very friendly good customer service
From aimee quick and easy
14 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Thanks a lot, Dawn! 🎉
Lovely to hear Aimee made everything quick and easy for you. We really appreciate you taking the time to leave this feedback! 💛 -Ayesha
Replace
Quick and easy replacement of phone.
Great customer service.
14 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Your words are a real highlight ✨ Charly. Replacement handled with seamless speed and a smooth approach that left everything running just right 💫 -Arvind
Went in to Three to day to sort a new…
Went in to Three to day to sort a new SIM card can't thank Amiee enough for making it quick and easy.
13 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Yay, Alyson 🎉 We’re thrilled that Amiee provided such prompt and expert support to get your new SIM card sorted effortlessly. Here’s to smooth moments ahead 🌸 -Arvind
Aimee at 3 Washington Galleries shop…
Aimee at 3 Washington Galleries shop Tyne and wear
I could recommend for anyone
Her customer service is exemphly
Infact I'd even go to say she's award winning customer service advisor
12 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hi Gary. Thank you so much for taking the time to share this! We are absolutely thrilled to hear about the exemplary, award-winning customer service you received from Aimee at our Washington Galleries branch. -Shivam
Antwoord van Three UK - 3Store Washington
Superb, Sean! 🌟 A big shout out to Aimee for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
The assistant was extremely helpful and…
The assistant was extremely helpful and steered me through the whole process of changing my broadband.
11 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hi Ann. We’re delighted to hear that our colleague guided you smoothly through updating your broadband and made the whole experience straightforward. Your feedback means a lot to us. 😇 -Prabhjeet
Great information by store manager Ant.
Great information by store manager Ant.
Excellent customer service, would recommend.
10 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hi Tracy, we’re delighted to hear this. It’s great to know that Ant made your visit so smooth and informative. Thanks for recommending us and for taking the time to share your experience. 😇 -Prabhjeet
Great customer service
Great customer service, friendly and great experience from Ebony in store
7 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
That’s impressive 🎯 Lee, we’re thrilled to know Ebony provided such welcoming and expert care to ensure a superb in-store experience. -Arvind
Went to Three today in Washington to…
Went to Three today in Washington to get new contract. Ant and Aimee were amazing sorted my new contract even sorted a new tablet on an amazing deal for my daughter.
6 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Thank you for your feedback, Audrey. We’re pleased to hear that Ant and Aimee provided excellent support with your new contract and helped secure a great tablet offer for your daughter at our Washington branch. 🌟 -Veronica
Great service
Was helped and advised with upgrade. Very friendly helpful service
Thank you
6 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet
Knowledgeable good listener thank you
Knowledgeable good listener thank you
5 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hi, John. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Aimee was so helpful and explained…
Aimee was so helpful and explained everything to me properly so I understood everything.
30 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hi there, your shout‑out is WOW ✨ We're thrilled Aimee shared her prompt expertise so clearly to keep everything effortlessly clear for you 💙 -Arvind
Was extremely informative and helpful
Was extremely informative and helpful. Lovely to talk to .
23 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hey Wilfred, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! -Neha
Was extremely informative and helpful…
Was extremely informative and helpful when giving information. Even wrote down the steps I needed to take to make it easier.
23 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Love this, Ayden! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead ☺️ -Kashish
Aimee was my advisor and was VERY…
Aimee was my advisor and was VERY helpful 10 out of 10 for efficiency and help.
20 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Oh wow, Ann! That’s what we call fantastic service and support. We’re so happy to hear that Aimee worked her magic, and your 10/10 truly means a lot. ☺️ -Neha
Upgrade experience.
Spent awhile in the store,trying to sort along overdue upgrade,being dealt with professionally by Chantelle, nothing was too much trouble.
Came a way with a new s26ultra.
17 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Thanks a ton for your review, Gary! 🎉 Chantelle really nailed it, and we look forward to serving you again. ☺️ -Kashish
Very helpful taking us through all…
Very helpful taking us through all stages ..Ant was excellent 👌
14 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hey Sheila, Ant truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Great customer service
Great customer service! It was my first phone plan and Aimee walked me through everything really clearly.
13 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Washington
Hi Xander, thanks for sharing this — it’s great to hear your first plan felt easy to get started with, and that Aimee was able to guide you clearly along the way. We’re really pleased the experience left you feeling confident moving forward. -Shivam
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