Came into Three to get a new handset, I was served by Christy, she was exceptionally helpful as I’m not very good with technology. This girl is a credit to Three. Thank you so much for all your help C... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
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Lees wat reviewers zeggen
Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
Bedrijf heeft geantwoord
The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
Bedrijf heeft geantwoord
Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Wellingborough
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, Verenigd Koninkrijk
- 01933274711
4,9
Uitstekend
208 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Christy is very helpful with sorting…
Christy is very helpful with sorting out my contracts
19 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Lovely to hear this, Norbert. Christy’s care and attention clearly made the process smooth for you. Thanks for letting us know.
Three Social Media Team
Antwoord van Three UK - 3Store Wellingborough
This made our day 🌈 Michael. We’re glad Maria inspired such lovely praise 🌼
- Three Social Media Team
Antwoord van Three UK - 3Store Wellingborough
Hi Margaret, we are pleased to hear that Maria was so helpful and provided you with such excellent support during your interaction. — Three Social Media Team
I see a lovely lady Elena she didn't…
I see a lovely lady Elena she didn't try to upscale me she just listened to what I needed and gave me that... Thank you so much
14 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Your words are a real highlight, Michelle ✨ We’re glad Elena’s thoughtful guidance centred on your needs and helped you find the right fit 🌸
- Three Social Media Team
Good customer service
Good customer service. Clarity in all explanations. Great assistance and patience
11 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Thanks for sharing your feedback, Dina. We’re really glad the service felt clear, supportive and patient throughout. Your experience means a lot to us.
— Three Social Media Team
Christy and Alina were so helpful and…
Christy and Alina were so helpful and lovely! Thanks for your help!
11 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hi there, thanks for the 5⭐ review. It’s wonderful to hear that Christy and Alina provided you with such great support.
Three Social Media Team
Help with contract
Christy really helped me - she found me the cheapest and most appropriate contract for me, she was so friendly and helpful thank you so much!
8 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Amazing feedback, Megan. Christy always goes the extra mile, and we’re glad her support helped you get exactly what you needed. 🤗
— Three Social Media Team
Antwoord van Three UK - 3Store Wellingborough
Thanks, Mădălin. Glad everything was handled so well and left you with a standout experience.
– Three Social Media Team
Christmas is very helpful and she…
Christmas is very helpful and she helped me transferring data.
4 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hey Mariam! Thanks for your feedback, Christmas always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Maria was amazing
Maria was amazing. Showed real care and attention to what I needed. Her tech knowledge was also pretty good.
3 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hello, Isaac! We're so pleased to hear Maria make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. - Three Social Media Team
Very helpful
Very helpful, couldn’t ask for anymore. Lovely staff member!!
2 juli 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hey Alexander, we’re really glad your experience with our team was so positive. Thank you for your feedback. 😊
-Three Social Media Team.
i had a really good exprience
i had a really good exprience
Molly and Alina were really helpful
30 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Thanks for the review, Yeter. We’re glad your experience was positive and Molly and Alina offered great support.
– Three Social Media Team
Three has been always the best for me
Three has been always the best for me. Thank you. The office in Wellingborough especially the assistant manager Alina is specifically excellent, polite and professional. Well done
30 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hello Sali, we’re happy to hear your visits have been great, and that Alina made things even better. Thanks for sharing your feedback. – Three Social Media Team
Antwoord van Three UK - 3Store Wellingborough
Hi Madeline. Thank you so much for your lovely review. We are absolutely thrilled to hear that Adrian looked after you so well and made your experience such a positive one.— Three Social Media Team
Experience with Molly-mae
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the service
28 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hi there, we’re thrilled to hear that Molly-Mae delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Christy very helpful and very nice
Christy very helpful and very nice
27 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hey Klaudiusz, you’ve just made our day! 🎉 We’re glad to hear your experience with Christy was remarkable. Wishing you a great day. — Three Social Media Team
I purchased a new phone today
I purchased a new phone today , from my local Three in Wellingborough the process went very smoothly , i was assisted by Molly-Mae and she made me feel comfortable as I suffer from Anxiety
26 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Thank you for your kind words, Elisea! We’re happy to hear that Molly‑Mae delivered such supportive care and made the experience easier for you at our Wellingborough branch. 🌟 – Three Social Media Team
I have been on a contract with Three UK…
I have been on a contract with Three UK for a few years now. I am currently trying to get them to understand that my Android Pixel 9 pro is not able to call or receive calls. I've tried to explain to them in their Chat but it's AI , & doesn't " understand what my problem is. I managed to get "it" to allow a chat with an agent. They also could not understand why I. Am not able to make a call. They haven't been able to come up with a resolution for this problem. I went to the local shop & although they understood" eventually " that I was being truthful. They gave up trying to fix the phone there doesn't appear to be a direct phone number for them. I pay monthly & I'm thinking maybe if I cancel the DD , that might force them to do something about it.
23 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hi Noel,
Thank you for your loyalty over the years, we really do appreciate it. I understand how frustrating it must be not being able to make or receive calls on your Pixel 9 Pro.
As your network provider, we supply the service and sell the products, but any device‑related issues on Google Pixel phones need to be handled directly by Google, as they have the tools to diagnose and repair software or hardware faults on their devices.
Before you contact them, please try the steps below, as they often resolve calling issues on Pixel devices:
Reset your mobile network settings:
1. Go to Settings > System > Reset options
2. Tap Reset Mobile Network Settings (or Reset Wi‑Fi, mobile & Bluetooth)
Note: This will remove saved Wi‑Fi passwords, but it also clears any corrupted Three UK network certificates that may be causing the issue.
3. Restart your phone immediately after.
If the calling issue continues after this, please get in touch with us through our secure contact link, and we’ll run further checks on your account and network connection. Our support team is available during our standard operating hours, and we’ll be happy to help you move this forward.
As we can’t access accounts over Social Media, if you need help with anything related to your concern, please reach out to us through our Contact Us page here: https://bit.ly/3C43TKN. Our team is available Mon to Fri 8am to10pm, and Sat to Sun 9am to 8pm. So we can look into this properly for you. — Three Social Media Team
Both the store manager Adrian and the…
Both the store manager Adrian and the assistant Molly-Mae were superb in helping and advising me.
3 customer service in Wellingborough branch is outstanding.
23 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Hi Andrew 😊.
Adrian and Molly Mae sound absolutely wonderful and it’s great to hear how well they supported you. Their effort clearly made your visit smooth and positive, and feedback like this truly means a lot. Thanks for sharing such a bright moment with us. -Kashish
Christy is so helpful and i am happy
22 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Wellingborough
Thanks for sharing, 🎉 Mass! Christy clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
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