I bought tickets to a baseball game through ticket network and could not get my tickets. After hours on the phone and given multiple phone numbers to call I finally got help through the baseball team... Toon meer
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Lees wat reviewers zeggen
The checkout process was fast, not confusing. The tickets were emailed with the exact directions to use them at the door it was c9mpletely hassle free... will continue getting our tickets here.
Bedrijf heeft geantwoord
Best deals on tickets! I got same day floor seats for less than Ticketmaster!! I will Always use ticket network over the other ticket selling apps!
Paid 4 times the price for the event tickets but, that's the way it goes "pre-ordering". the transaction itself was very easy and tickets have been delivered 5 days earlier than expected. Thought I pu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TicketNetwork is the unrivaled source for access to tickets to the hottest sports, concert, and theater events. With over 7.5 million tickets on sale every single day across over 80,000 events, fans can find tickets that are sold out elsewhere. TicketNetwork works with professional, trusted ticket-selling companies in order to offer tickets to every major event you can think of! Not only that, but TicketNetwork stands behind ticket orders with a 100% Money Back Guarantee to ensure only the highest level of quality and service. Why wait? Buy those tickets today before they’re sold out, and have the time of your life courtesy of TicketNetwork.com!
Contactgegevens
75 Gerber Road East, 06074, South Windsor, Verenigde Staten
- 888-456-8499
- customerservice@ticketnetwork.com
- www.ticketnetwork.com
Get 15% Off — Use Code: TNSCL15
3,6
Gemiddeld
3K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van TicketNetwork
We always strive to provide the best customer service, as well as exceptional ticket prices! We do hope you come back for any future needs. We hope you enjoyed your event!
fast service
18 februari 2026
Antwoord van TicketNetwork
Thank you for the positive feedback. We are glad that you were happy with how the process is! We do hope that you enjoy your event and consider us again for future use.
Quick and easy to acquire tickets
17 februari 2026
Antwoord van TicketNetwork
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
A $30 face value ticket ended up…
A $30 face value ticket ended up costing me $122. Greedy ticket resellers.
17 februari 2026
Antwoord van TicketNetwork
We’re very sorry to hear about your experience and understand how frustrating unexpected costs can feel. We appreciate you bringing this to our attention.
To help clarify, we are a nationwide ticket marketplace where professional, independent ticket selling companies list and resell tickets to popular events. Because these sellers source tickets from a wide variety of exclusive channels, they set their own prices based on market demand and availability. This means that ticket prices may be above or below the original face value, and we provide multiple disclaimers throughout the checkout process to ensure transparency. These details are also fully outlined in our policies, which are available on our website and presented again prior to order submission.
That said, we never want a customer to feel misled. We’d be happy to review your transaction to clear up any confusion and assist further. Please reach out to us at (888) 456-8499 and we’ll look into this promptly.
We apologize for any inconvenience and appreciate the opportunity to resolve this with you.
Prices were great.
17 februari 2026
Antwoord van TicketNetwork
Thank you for your review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! We do hope you come back and use our services again. Enjoy your event!!!
Too expensive
I suppose this was on me but I didn't realize I was purchasing these tickets from another person. I went to the venue's website and clicked on purchase tickets and was sent here so I presumed this is where I had to purchase tickets. These tickets showed a price of $30.00. I bought 4 and my total purchase price was over $300.00. When I got to the venus, I again, presumed the tickets were mine and in my name but turns out, they were not. They were in someone else's name. I won't do this again. Lesson learned.
9 februari 2026
Antwoord van TicketNetwork
We appreciate your honest feedback and regret that the product didn’t meet your expectations. The name that is on your ticket is the original purchaser and cannot be altered. Don’t worry though, we guarantee the tickets will be valid and will get you into the event! We’re sorry for any confusion regarding pricing, as we are a secondary marketplace prices will always be above or below face value. Transparency is important to us, we hope you enjoyed your event.
Fairly able to use
9 februari 2026
Antwoord van TicketNetwork
Thank you for your review. We are sorry you had issues accessing your tickets. I note you have been assisted with the delivery. You may reach out to us regarding any delivery assistance you may still need, our agents will be more than happy to assist you. Our team is available daily from 10:00 AM to 9:00 PM EST. We hope you enjoy your event!!
Antwoord van TicketNetwork
Thank you for your purchase and for your wonderful review! We're glad you found the process easy, efficient and that you received your tickets promptly. Enjoy your event!!!
Needs improvement
I buy mobile tickets through for my school all the time. Our system is much better. Almost immediate delivery, easier to select seats, transfer to Apple wallet is better
16 februari 2026
Antwoord van TicketNetwork
Thank you for your time and for leaving this review. We are sorry to hear that you were unable to save the tickets to your wallet. The option to save tickets to a device's Wallet is not always available, depending on the platform. Our team is available daily from 10:00 AM to 9:00 PM EST. for any delivery assistance if needed. We hope you enjoy your event!!
Antwoord van TicketNetwork
We’re delighted to hear you had a great experience! Thank you for choosing us. We look forward to welcoming you back and continuing to provide excellent service.
Antwoord van TicketNetwork
We are very happy to hear that! We strive to make the process as easy as possible! We hope you enjoy your event and use us in the future.
Antwoord van TicketNetwork
Thank you for your purchase and for your wonderful review! We're glad you found the process easy. We hope you enjoyed your event!!
Antwoord van TicketNetwork
Thank you for your beautiful review. We are happy that we were able to provide you this experience and we hope you enjoy this event!
Antwoord van TicketNetwork
Thank you for your purchase! We're glad you found the process easy, and that you received your tickets promptly. We’re proud to guarantee that all tickets are delivered on time, so you can buy with confidence every time. We hope you enjoy your event!!
Ordered VIP tickets two weeks prior to…
Ordered VIP tickets two weeks prior to show, the day of the show they said those tickets were unavailable. This feels like a scam, they offered a refund of less than the difference between GA and VIP, and GA tickets, could have saved time, money and headache, if I just ordered GA...will never order tickets for this company again pure scam to get more money. I will be contacting BBB
13 februari 2026
Antwoord van TicketNetwork
Thank you for taking the time to share your feedback. I am terribly sorry to hear about the extremely frustrating situation you experienced with your ticket order.
After reviewing your order details, I can confirm that alternate tickets were provided. Our ticket sellers are permitted to offer alternate options if the originally selected tickets are no longer available. When this happens, the seller will contact you with an alternative offer, which you may choose to accept or decline. In some cases, the exact tickets selected may no longer be in the seller’s inventory, but comparable alternatives are still available.
We’re sorry to hear that you were not satisfied with the update provided, and we truly appreciate your willingness to share your experience. Feedback like yours is important to us as it helps us identify opportunities to improve the overall customer experience.
We completely understand your concerns and recognize your point of view. It may be helpful to clarify that TicketNetwork is a nationwide online marketplace where independent, professional ticket-selling companies list and resell tickets for popular sports, concert, and theater events across the United States, Canada, and beyond. We do not own, price, charge for, or ship the tickets listed on our site; those responsibilities belong solely to the individual sellers who post their inventory on our exchange.
We have also made additional adjustments to your order, so please check your email for the updated details.
Once again, we apologize for the inconvenience you encountered and appreciate you bringing this matter to our attention.
Made a mistake on this order and need…
Made a mistake on this order and need to cancel. Having problems reaching someone to cancel. Just made this purchase 5 minutes ago..
13 februari 2026
Antwoord van TicketNetwork
Thank you for sharing your feedback. We’re sorry to hear you may be unsatisfied with your purchase. Upon review of your order we see you have been assisted.
Easy to order online
It was easy to use but I found it difficult to you download to my wallet. Needs to be more seamless.
5 februari 2026
Antwoord van TicketNetwork
Thank you for your balanced review. We’re glad you found the website easy to use and understand your comments about delivery. Please be advised that adding tickets to a Wallet is not a necessity for displaying tickets for event admission and may not be available on all platforms. Our team is available daily from 10:00 AM to 9:00 PM EST. for any assistance accessing your tickets. We hope you enjoy your event!!
Ticket was delivered immediately with…
Ticket was delivered immediately with no issues and the promo code of Mementix20 made the ticket a great purchase price.
5 februari 2026
Antwoord van TicketNetwork
We’re delighted to hear you had a great experience! Thank you for choosing us. We look forward to welcoming you back and continuing to provide excellent service.
Easy and friendly
5 februari 2026
Antwoord van TicketNetwork
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
The process was simple and easy
The process was simple and easy, and I got the discount through my bank's shopping extension!
12 februari 2026
Antwoord van TicketNetwork
Thank you for your purchase! We're glad you found the process easy, and that you received your tickets promptly. We’re proud to guarantee that all tickets are delivered on time, so you can buy with confidence every time. We hope you enjoy your event!!
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