TicketTree.com Reviews 

2.204
•
TrustScore 1.5 uit 5

1,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wal... Toon meer

Beoordeeld met 1 van de 5 sterren

Ticket Tree did everything I expected it to do. I had no problem and I find no fault.

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,6

Alle reviews

(2.204)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

WARNING—BUYER BEWARE

WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weather, yet VIP guests were still allowed into their viewing area. NBC also broadcast its coverage from the same area that had been reserved for Premier Access customers.

Despite canceling the experience we paid for, TicketTree refused to provide a refund. A ticket company should protect its customers when a promised event or viewing area is canceled. Based on my experience, I cannot recommend purchasing tickets through TicketTree.

4 juli 2026
Review zonder uitnodiging
Logo TicketTree.com

Antwoord van TicketTree.com

Hello Thomas,

Many thanks for leaving a review.

Unfortunately you have purchased your tickets from tickettree.us, we are a 100% unrelated company in the UK selling ticket + accommodation packages for shows in London.

You would need to contact them directly, or your card company to seek resolution of your issues.

Very sorry we can't help any further.

Phil

Beoordeeld met 5 van de 5 sterren

ABSOLUTELY WONDERFUL CUSTOMER SERVICE

Highly Recommend Ticket tree for theatre break packages . We’ve just had a wonderful time in London . Our package included train tickets , overnight stay at London Bridge Hotel ( which was excellent) and dress circle tickets for Les Mis ( fabulous seats)
We dealt with Phil at Ticket tree and the customer service was excellent. Phil responded to emails quickly and was also available to talk to on the phone if I needed to discuss anything. Due to unforeseen circumstances we unfortunately had to change our booking and Phil was able to sort this out with minimal fuss and compassion for our situation. I couldn’t fault the service of this wonderful company and I will be booking again .

27 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent package

Excellent package, good hotel, choice of good seats for The Lion King, and I was not kept hanging in a queue when I telephoned. Altogether a very satisfactory experience.

24 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent customer service

We have used TicketTree for several trips and stays in London and have always had good service.
This weekend we arrived at the hotel to find that there was an issue with our booking. It is at times like this that you really test a companies customer service and TicketTree was exceptional. The problem was corrected in minutes with excellent communications despite it being Sunday.
The show was also amazing.
Thank you.

28 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service from a company that listens.

I was looking for a company that could provide me with a package of theatre tickets and accommodation in London with an agent that I could trust. After Googling my requirements it appeared that Ticket Tree could offer the best solution even though at that stage I had never heard of them. I submitted my enquiry and received a timely response from Phil who provided me with a range of solutions and suggestions.
I cannot praise the company enough for the level of service they provided to me. Every request I made with regard to my preferred theatre seats were met in full as was the hotel arrangements - they also offered competitively priced return train tickets from my local station which I booked through them too.
My London mini break was a great success with two most enjoyable theatre visits with, in my view, nigh on perfect seats all at an extremely competitive price - in summary it was amazing.
Thank you Phil and team for your assistance and for providing the perfect product for me.
I would not hesitate to recommend the company to anyone and they will be my ‘go straight to’ company for any future trip I make.
I wish Ticket Tree and it’s staff all the very best for your future success and thank you for everything.

9 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Used this company for the first time…

I can honestly say they were so helpful and friendly! Total peace of mind from start to finish. I even got an email before we travelled to pre warn us about travel disruptions, road closures etc. I probably wouldn't book with anyone else in future.
Thank you ticket tree for a great experience.

9 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time using ticket tree and I…

First time using ticket tree and I would highly recommend them, I made a mistake by booking a hotel too far away and Phil sorted this for me with a much better choice that he recommended, quick responses and great customer service experience

1 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great weekend away in London

Great weekend away in London booked through TicketTree. Best price for Tower hotel and great seats at Motown the Musical also at a good price. Really efficient service and no problems with hotel or show tickets. I would highly recommend TicketTree and would definitely use them again myself.

7 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Memorable weekend

Dear Paul,
We cannot thank you enough for arranging the weekend for us to spend our 60th wedding anniversary with our children.
The hotel could not have been better, it was comfortable, the food very good and the staff were friendly, caring and efficient.
This was especially so with our wheel chair bound daughter in law.
The show was outstanding, the tickets situated with good views and sound.
It could not have been a better weekend so our thanks you and all those involved in the arrangements.
Sincerely
Rowland Elvidge

30 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We always use Ticketree.

We always use Ticketree for our annual theatre and sightseeing visit to London. Excellent value for money. Would highly recommend.

23 april 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

An enjoyable time with one exception

We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wall seats R1 and 2. I also overheard a lady in front of us saying she had requested end of aisle seats too. Although we were on the end of a row, we could not get out to the right because of the wall. I had asked Ticketree to allocate the best seats possible so we were very disappointed, although we could see fairly well. I nearly always book with Ticketree but may check other providers because of this problem.

23 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Experience

Amazing Experience.
We have been before and enjoyed the whole experience. So for my daughter's 18th I got a 2 day break with theatre tickets and a spa hotel. From start to finish it was excellent. The room to the breakfast and spa experience was amazing. Will definetly use next year and have recommended to friends. It's easy to book and tickets come through straight away.

22 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Price using ticket tree worked out cheaper for a 3 night stay in London with a show as a surprise Christmas gift for my sister. Pleasant & efficient customer service going the extra mile to even secure us room upgrades for free. Took the hassle out of booking as hotel & show all booked on one website which was very user friendly. I would definitely recommend & will use again in the future.

22 april 2018
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer