had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Toon meer
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Toon meer
Bedrijf heeft geantwoord
The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contactgegevens
Verenigde Staten
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Goed
239 reviews
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Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Easy to use website, efficient delivery
Easy to use website. Efficient delivery. Product was as advertised and not hard to set up.
6 juli 2026
Antwoord van Tigerkingsafe
Thanks so much for sharing your experience! We’re glad to hear you found our website easy to use, your delivery efficient, and the safe easy to set up. At TigerKingsafe, we’re always here to make your shopping experience smooth and provide support when you need it. We truly appreciate your trust and support!
We’re always here when you need us, with 24/7 support and real help whenever you need it.
i was having an issue resetting the…
i was having an issue resetting the code and they responded quickly with instructions and a video. very helpful and timely!
23 juni 2026
Antwoord van Tigerkingsafe
Thank you for sharing your experience. Your trust means a lot to us, and we’ll continue working hard to provide reliable protection and service for our customers.
WORST COMPANY TO DEAL WITH
WORST COMPANY TO DEAL WITH. SAFE CAME DAMAGED MISSING PARTS AND THEY STILL WANT TO CHARGE YOU $389 TO SHIP IT BACK MOST LIKELY TO A FOREIGN COUNTRY (YOU KNOW WHO)
1 juli 2026
Antwoord van Tigerkingsafe
According to the email record, the safe arrived in good condition without any scratches and damages , you also have sent picture to proof that,
the missed accessories are one external battery box and 4 feet which used to replace the wheels , after we received your email , we have sent out the accessories already ,
the actual reason for the returning is that you choose the wrong size which you have said it clearly in the email, if the safe with no damages and quality problem , specially you have opened the safe already, client need to pay for the returning fee and restocking fee, please undrestand that Tigerking safe never sell returned and secondary safe , since you opened the safe, the safe will be not sell-able after returning
Delivery company completely ignored all…
Delivery company completely ignored all my corresponcence despite the package requiring a signature. Be prepared to take off work to accept delivery.
16 juni 2026
The result was excellent
The result was excellent, but I really don’t like not able to communicate via phone with the person so it took quite a bit longer to receive my keys because of the lack of communication via telephone
25 mei 2026
Antwoord van Tigerkingsafe
Thank you so much for the 5-star love! We’re thrilled you had a seamless delivery and setup experience. Enjoy your new safe!
Highly Recommend Tigerking Safe-US
Prompt delivery, solid product, and responsive and professional customer service.
23 april 2026
Antwoord van Tigerkingsafe
Thank you for your recommendation and for choosing TigerKing.
The ordering process seemed easy…
The ordering process seemed easy enough. We received the safe and the white glove setup was great. I must have made a mistake because I did not receive the tactical or gun version of the safe that I thought I ordered. I got the one with the hooks. I like the safe, so I’ll work with it.
20 april 2026
The immediate response to a challenge…
The immediate response to a challenge and a complete solution that worked.
13 april 2026
Not built to last a year or two even
I ordered my first safe in April 2024. I have the non fire safe one with the square little knob handle. The knob completely cracked internally within 8 months. So, they sent me a new one in January 2025. Fast forward to now May 2026, 16 months after getting the replacement, I am having the same issues again, problems opening the safe. The safe says open but it is not and because it says open, you turn the knob which doesn’t turn, I think the knob components are pretty bad, ie cheap, poor build quality, so they just crack/strip internally with normal use plus take a hit when the internally lock thinks it is open but isn’t. Your stuff is stuck inside, until it finally open. The locking mechanism component problems are major. Now, I am out of warranty which is only one year for normal use. :/ I paid like $2000 for this thing, which is decent money for something that is built so poorly and not meant to last.
30 april 2026
Review zonder uitnodiging
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your love of our SPARK 5922 13.12 cu.ft Fireproof Safe & White Glove Delivery Service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Nice quality safe that is a perfect…
Nice quality safe that is a perfect size for my use. Well-packed and arrived in perfect condition. Easy to set up and install.
17 maart 2026
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your love of our Adventurer 3822 8.78 cu.ft Fireproof & Waterproof Safe, Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
The quality of the product for this…
The quality of the product for this order was absolutely unacceptable
3 april 2026
Review zonder uitnodiging
Antwoord van Tigerkingsafe
Dear Customer,
We are sorry you are disappointed. As communicated prior to shipping, this 150XH-1 Gun Safe Partition is exclusively for the Tigerking 150XH-1 Safe and does not fit other brands. While we warned this would be a non-returnable scenario, we still made an exception to accept your return and refund. We are currently waiting for you to complete the return. Thanks!
Best regards,
Tigerking Safe Support
great product and helpful website
24 februari 2026
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The safe is exactly what we wanted
The safe is exactly what we wanted. The only knock is that the delivery was delayed, and it took some follow-up to track it down and get it here. Once here the delivery guys did a good job.
12 februari 2026
Antwoord van Tigerkingsafe
Hello, Thank you for choosing TIGERKING SAFE! We’re glad the safe meets your needs and that our delivery team did a great job once they arrived.
We sincerely apologize for the shipping delay and the follow-up required. We have issued a partial refund to you to apologize for the shipping delay. and we are working hard to streamline our logistics to ensure a smoother experience for future orders.
Thank you for your patience and your trust in us!
Best regards,
TigerKing Safe
Problem resolved
We were able to come to a satisfactory resolution to our problem. Customer service was great to work with. I assume the safe would be good, if it hadn’t been damaged in transit. One star off for shipping company damaging the product. This once again is a problem with the shipping company, not the company that made the product or the product itself. I would order again from Tigerking.
7 maart 2026
Review zonder uitnodiging
Great product at a great price
Great product at a great price. Delivery was painless and down very well.
12 februari 2026
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your love of our 150XH-1 17.6 cu.ft Heavy Duty Jewelry Safe & white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Good solid safe
Ordering was easy, and the safe arrived pretty quickly. It was well packaged. The bottom had a protruding dent, which would scratch a surface if slide on it. The stick on feet would protect surfaces when sitting still, but are not strong enough for sliding such a heavy safe. You'd need screw on rubber feet. There are no holes for mounting the safe. The online warrantee is only available if ordered from Amazon. The electronic keypad and emergency keys worked fine. Pretty solid construction. I saw no mention of drop height survival, for if the dwelling burns down and the safe falls through floors.
11 februari 2026
Antwoord van Tigerkingsafe
Dear Customer,
Thank you for your constructive feedback. We are glad the safe arrived quickly and the build quality meets your needs, though we sincerely apologize for the dent. We value your suggestions regarding the feet and mounting holes—these have been noted for our design team.
Best regards,
TigerKingSafe
Have not received the safe yet
11 februari 2026
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