had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Toon meer
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Toon meer
Bedrijf heeft geantwoord
The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contactgegevens
Verenigde Staten
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Goed
239 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tigerking was very responsive and…
Tigerking was very responsive and helpful. Customer service recommended faster solution to my issue, while following up with the long-term plan. They have easy transaction options for the USA.
6 november 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I lost my emergency key to my safe
I lost my emergency key to my safe - once I provided confirmation of the purchase, I was able to buy a new key. Tigerking followed up with regard to the delivery of the keys and I am most grateful to them for their excellent customer service.
4 november 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Rapidez y eficiencia
Rapidez y eficiencia. Trato limpio y con mucha confianza. Sencillo practico y muy agradable. Estoy muy contenta . Recibí mis llaves y fue Perfecto.
Gracias
31 oktober 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Ordering process was easy and they kept…
Ordering process was easy and they kept us informed as to delivery time and date.
29 september 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service and Delivery Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Service was excellent
Service was excellent, did exactly what they said they would do.
28 september 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for home safe! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Wanting this safe for a long time
Wanting this safe for a long time. It's beautiful and instructions so easy to understand.
Gives me a real peace of mind.
The delivery by fed ex was flawless. I knew by the minute when it would arrive.
26 september 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.78 cu.ft Fireproof and Waterproof Jewelry Safe and FedEx Delivery. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
unable to deliver so second floor even…
unable to deliver so second floor even though I paid for second floor delivery
23 september 2025
Antwoord van Tigerkingsafe
Hi there, we’re very sorry for the inconvenience. The SPARK 13.12 cu.ft safe you ordered is too heavy for the CEVA white glove service you selected — only FedEx can provide white glove delivery for the SPARK 5922 safe, and even then, some addresses may not qualify for second-floor delivery. We’ve already processed a full refund for your order. We truly apologize for the trouble this has caused and hope for your kind understanding.
Best regards,
TigerKingSafe
The digital board stopped working on…
The digital board stopped working on our safe. I ordered an external battery from TigerKing that didn’t allow us to open the safe. So I ordered the replacement keys, which do work. But in order to receive a new board, I was told I needed to leave a 5 star review before they will send the new board.
I am not going to leave a 5 star review until I had confirmation parts were shipped. SAD THAT A COMPANY HOLDS SERVICES HOSTAGE UNTIL YOU GIVE A 5 STAR THAT SO FAR IS NOT DESERVED!!!!!
12 september 2025
Antwoord van Tigerkingsafe
Hello,
We sincerely apologize for the inconvenience. You purchased the safe on Amazon. I have confirmed with Amazon customer service that the replacement key is temporarily out of stock. Please rest assured, once it becomes available, Amazon will promptly arrange shipment to you. We truly appreciate your patience and understanding.
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great communication regarding delivery…
Great communication regarding delivery and safe is as described. Recommended
1 september 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
TigerKing makes outstanding quality safes at a affordable price.
Tigerking makes outstanding quality safes at a great affordable price. This is the second safe I purchased from TigerKing.
25 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for home safe! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear, thank you for your love of our newest SPARK 3822 8.78 cu.ft extra large fireproof safe and delivery. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Item came broken
The battery compartment and cover did not work. The connections were broken.
8 september 2025
Antwoord van Tigerkingsafe
Hi, we’re truly sorry that you received a damaged battery box. Please reach out to our customer service team and we’ll send you a brand-new replacement free of charge as quickly as possible. Thank you so much for your patience and understanding!
Best regards,
TigerKing Safe
terrible after purchase customer service
received the $2,500.00 safe on 9/10/25 WITHOUT THE USER MANUAL. When i texted and emiled asking to send me the manual for my safe they sent me a home made video.the video itself is very amateur and DOES NOT replace the manual. It is now 9/15/25 and STILL no manual. I asked them to send the manual by USMAIL asap AND I AM STILL WAITING.
10 september 2025
Antwoord van Tigerkingsafe
Hello, we are very sorry that the safe 120 BH large home safe you purchased does not include a paper version of the instruction manual. We have a detailed electronic version and video instruction video, which have been sent to you via email. Thanks for your understanding!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
They were very helpful during the…
They were very helpful during the entire process. It did take quite awhile to get the parts I needed.
28 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Easy to set up and easy to use.
3 september 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our 100XH-1 7.2 cu.ft Large Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
They have excellent and quick turn…
They have excellent and quick turn around on their services. My safe was dropped and cracked on the front right corner and rolled with its wheels (which was black as day as if it was used as a shopping cart)…after the day it was arrived I was excited and opened the box and removed the cushions (close to the wheels), and then I was about to pick it up…but saw there were the issues. Sent the email to them along with the phone number, and the next day and they sent me an email with a new tracking for the safe. Impressed. Most companies will take 48hrs and barely under a few hours. Called around 10pm ETA email was sent to me around 3am..give or take an hour..because I wake up at 5am and I’m also a director of customer service, and have never seen this before this time frame. Well done, you taught me to train my Team even faster for our service.
26 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Good delivery experience, Lights not working.
Safe delivery and white glove was great.
For some reason the lights on the left side are not working…
3 september 2025
Antwoord van Tigerkingsafe
Hello, we’ve already emailed you a video guide for the LED light. If the light is confirmed to be defective, we’ll quickly arrange a replacement for you. Please reach out to our support team by email so we can assist you right away.
Best regards,
TigerKing Safe
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