had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Toon meer
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Toon meer
Bedrijf heeft geantwoord
The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contactgegevens
Verenigde Staten
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Goed
239 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Responsive and Helpful
The Tigerking team was so responsive, helpful and professional in helping me get a key to my safe.
29 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The customer service rep was very…
The customer service rep was very responsive and gave timely updates in the shipping progress. The safe arrived in great condition and very well packaged. Definitely recommend.
19 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
It is worth checking out closely..........
Potentially satified, but have waited several week for answers for Support
18 augustus 2025
Antwoord van Tigerkingsafe
Hi there, we double-checked with our support team and saw that you first reached out to us on August 26. Our team replied to you right away that same day, and then sent two more emails on August 27 with tutorial videos on how to use the safe. Since then, we haven’t heard back from you. Could you please check your spam or junk folder just in case our emails ended up there? Thanks a lot for your understanding and support!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Delivery was very quick and the safe is…
Delivery was very quick and the safe is just what I wanted. I am going to enjoy this for years to come.
18 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our 17.6 cu.ft 150XH-1 Heavy Duty Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I got a good safe at a good price
I got a good safe at a good price. Setup was easy. Ordering and delivery was quick and efficient. The safe is well constructed and will serve me for years.
14 augustus 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing home safe box! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing safe box! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear, thank you for your love of our newest Adventurer 8.78 cu.ft extra large fireproof safe and delivery. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
The safe was delivered as predicted and…
The safe was delivered as predicted and arrived in perfect condition. The instructions for operation of the safe are easy to understand. The safe is solid and appears to be just what I wanted.
15 juli 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
All paid, no safe.
Well, my in-stock order was confirmed 22July and “shipped” 23 July. It’s 07 August and I still have no safe nor any communication from anyone at TK as to where my safe is.
24 juli 2025
Antwoord van Tigerkingsafe
Hello, I want to sincerely apologize for the delay with your order. Our customer service team has been in constant contact with you and has pushed CEVA every single day for updates, but sadly, their shipping team has been far less reliable than we had hoped. Despite our efforts, your package still took far too long to reach you, and for that, we are truly sorry.
To make up for this experience, we’ve issued you a $100 refund as compensation for CEVA’s delivery delay. Moving forward, we will be working even harder to choose and manage our delivery partners, so we can provide faster and more dependable shipping — especially for white glove service.
Thank you from the bottom of our hearts for your patience, understanding, and support. It truly means a lot to us.
TigerKingSafe
It was great,the only draw back was…
It was great,the only draw back was misinformation that white cloves is provided upon delivery.
It was as so heavy,I had to assist the driver to take it in my house.
30 juli 2025
Antwoord van Tigerkingsafe
Hi there, thank you so much for your love in our SPARK 8.12 cu.ft fireproof safe! All of our large safes come with Free shipping - Curbside Delivery or DRIVEAWAY.
If you'd like White Glove Delivery, please make sure to purchase the Ceva or FedEx White Glove service in advance for your safe order. We really appreciate your understanding!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your review of our 17.6 cu.ft All-in-1 extra large Jewelry Safe + Gun Safe, Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Service!
Excellent Service!
I ordered the large jewelry safe. Unfortunately the safe was damaged during shipping and had to be sent back.
TigerKing customer care was very attentive over email, and resolved all my issues without delay.
30 juli 2025
Review zonder uitnodiging
Antwoord van Tigerkingsafe
Hello dear,
We're deeply sorry that you received a safe that was damaged during shipping. TigerKingSafe guarantees the integrity and functionality of our products. If a customer receives a damaged safe, we will promptly resend the product or issue a refund.
TigerKing looks forward to working with you again!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
When we ordered online
When we ordered online, you wanted us to choose what kind of delivery service. Without paying for it, the order will not be delivered so we waited for several months but to choose the White Glove service worth $350 but to our dismay, the safe which is taller and heavier than us was delivered just at our garage, still with box. No way will I recommend Tiger King. Very poor after sales service. Hard to communicate.
15 juli 2025
Antwoord van Tigerkingsafe
Hello, we’re truly sorry to hear that your experience with TigerKingSafe’s customer service didn’t meet your expectations.
We’ve confirmed with FedEx that white glove service was not provided during delivery. This was an unexpected situation, and we sincerely apologize for the inconvenience. We’ll be issuing a full refund for the FedEx white glove service fee as quickly as possible.
At TigerKing, we always communicate with our customers before shipping—confirming the delivery method, whether white glove service via CEVA or FedEx is needed, and whether the item should be delivered to the first or second floor. Only after confirming these details do we proceed with shipment.
However, in rare cases, local delivery personnel may not be able to provide white glove service, and unfortunately, this is something we cannot predict in advance.
We truly apologize again and greatly appreciate your patience and understanding.
The safe we ordered was the perfect…
The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set within 6 seconds)
We’re very happy with the product and it is definitely as advertised!
25 juni 2025
Antwoord van Tigerkingsafe
Hi dear, thank you for your love of our newest Adventurer 8.78 cu.ft extra large fireproof safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Delivery was great
Delivery was great, the driver helped me get it into the garage and opened for me to inspect. It was in great condition also.
4 juli 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft extra large fireproof jewelry safe and our delivery service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Things Done Right
Good response to email questions/concerns. Simple, and comprehensive purchasing experience. Good tracking by the shipping company.
9 juli 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe "safely" arrived!
After ordering the safe, I was kept informed of its progress and shipping status. Other questions I had were promptly answered to my satisfaction. The delivery by FEDEX Freight was on time and the driver was courteous with updates as to his arrival. The safe arrived in good condition with no damage. The packing was very good. Since arrival of the safe three days ago, I have had no problem with it. I did read other reviews that were not as positive but I did not experience any problems. My experience was very positive.
8 juli 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new 100XH-1 7.2 CU.FT large jewelry safe and customer service, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Quick response to my request
Quick response to my request. They were able to send me replacement keys for my safe in a timely manner.
Great customer service! I would highly recommend this product and company.
20 juni 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
It's a Beautiful safe and the quality…
It's a Beautiful safe and the quality is great. Super happy with my purchase. Highly recommended. 2 of my friends are going to order the same one after saw mine .
20 juni 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft extra large fireproof jewelry safe, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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