had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Toon meer
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Toon meer
Bedrijf heeft geantwoord
The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contactgegevens
Verenigde Staten
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Goed
239 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft extra large fireproof jewelry safe, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Nice size safe
9 juni 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can contact our customer service : service@tigerkingsafe.com We're here to help if you have any questions!
Best regards,
TigerKing Safe
Key emergency
I forgot my code and lost the emergency key. They verified that owned the safe, then promptly sent a key.
17 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I’m very happy with Tiger King Service
I’m very happy with Tiger King Service. The only thing I would improve is more direct communication. Since they are not in the US, it’s not as easy to communicate. But they are pretty good about answering the emails and/or phone calls.
16 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe purhase
I purchased a safe. It arrived today Delivery was perfect.Ceva shippers were exceptionally good.I have yet to program my safe but so far very pleased
20 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your review of our 17.6 cu.ft XH-1 extra large jewelry box and Ceva White Glove Service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Best safe ever the quality is amazing n…
Best safe ever the quality is amazing n the look is fantastic.
9 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft extra large fireproof jewelry safe, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
Great customer service! I lost my safe keys and panicked - what could I do? Tiger King team was able to support my request for replacement keys and all is well.
9 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Your customer service is great!
Your customer service is great!! Very prompt and great follow-through. Will definitely recommend this company to others!!
7 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Your immediate responses to my emails…
Your immediate responses to my emails and for taking care of my need.
7 mei 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Purchasing Extra Keys
The personnel were very helpful in explaining the process and maintaining the current status.
They were also courteous in explaining their safety measures, to ensure they were communicating with the owner, when providing extra keys.
25 april 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Having the keys I needed cut for me
Having the keys I needed cut for me. I really appreciate that!
25 april 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Return policy good. Customer service slow.
There was damage to the safe when I received it. New safe shipped out. Costumer service operates fairly slow, one message a day. Good safe.
21 april 2025
Antwoord van Tigerkingsafe
Hi there, after checking with our customer service team, we confirmed that the safe arrived with some surface scratches. Due to the world time difference, you sent the email in our early morning, and our customer service replied to your email asap during working hours and promptly agreed to send you a new one. We received your confirmation reply on Saturday, and since shipping isn't available over the weekend, we shipped the new safe first thing on Monday. According to the tracking, you received the new safe on Wednesday. If you have any further questions, please don’t hesitate to reach out — we're here to help!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft large fireproof jewelry safe and white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Very friendly customer service
Very friendly customer service, on time delivery and good price I am so happy and highly recommended
26 maart 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Follow up. Tiger King has been very responsive to resolving my request for a replacement key. They have come up with a solution to solve the problem since the original key can no longer be duplicated.
Love my Tiger King safe. Ordered replacement keys and sent key numbers for master key and emergency key. Waited 30 days and received wrong master keys. Was told I would receive correct key but not given time frame.
1 maart 2025
Antwoord van Tigerkingsafe
Hello dear,
I am sorry to hear that you are dissatisfied with our service. our service team has requested a picture of the keys ( original and replacement keys ) and still waiting for your reply ,with the picture, we can check with factory if the key is wrong and help you solve the problem!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Drive was friendly and helpful
6 maart 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new 150XH-1 17.6 cu.ft large jewelry safe and delivery service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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