My wife ordered 36 boxes of flooring tile, half beige and half grey, for a checkerboard pattern. It took a month for the boxes to be delivered on a pallet. As our contractor got toward the end of th... Toon meer
Bedrijf heeft geantwoord
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Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Toon meer
Bedrijf heeft geantwoord
I recently used TileBar for a home renovation project in the U.S., and I was really impressed with the variety and quality of their tile options. The designs are modern and stylish, and it made it eas... Toon meer
Bedrijf heeft geantwoord
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Geschreven door het bedrijf
Contactgegevens
45 West 21st Street, 10010, New York, Verenigde Staten
- 888-541-3840
- info@tilebar.com
- www.tilebar.com
3,6
Gemiddeld
9K reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great service
Very responsive to questions and concerns. Professional and kind.
Great selection.
Fast and knowledgeable.
15 mei 2024
Antwoord van TileBar
Hi Arlene,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being part of the Tilebar family.
Antwoord van TileBar
Thank you for the great review! We’re so glad you’re happy with our services.
Antwoord van TileBar
Thank you for the great review! We’re so glad you’re happy with our catalog and shipping timeframe.
Stylish Designs & Superb Customer Service
Over the course of 2 years, I ordered approximately 50 tile samples from TileBar for a home we were building. I found inspiration in TileBar’s wide range of design options and ordered all of the tile from them for our new home. And, what I most appreciated was that when one tile in a family was discontinued, staff assisted in finding adequate supply of a similar tile.
22 december 2023
Antwoord van TileBar
Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for your business.
I’m always pleased to purchase from…
I’m always pleased to purchase from them, very trustworthy company
28 juli 2024
Antwoord van TileBar
Hello,
Thank you for your amazing feedback. We truly appreciate your kind words! Thank you for being part of the Tilebar family.
I needed more tile and you got it to me…
I needed more tile and you got it to me quickly.
25 juli 2024
Antwoord van TileBar
Hello,
Thank you for sharing your positive feedback with us. We appreciate you taking the time, to write a great review for us. We are always committed to meeting our client's expectations.
Antwoord van TileBar
Hi Jacob,
Thank you for taking the time to leave us a review and for being part of the Tilebar family.
Quality, choices and super customer service are why I order from TileBar
Quality, choices and super customer service are why I order online at TileBar.
Free delivery as well of course!
23 juli 2024
Antwoord van TileBar
Hi Robbie,
Your kind words mean a lot to us! We’re delighted that you’re satisfied with our services. Thank you for being such a valued client
Fantastic selection, expert advice and great packaging/delivery
I ordered a lot (too many) samples. After months of planning and indecision, I narrowed it down to a few options. I scheduled an appointment at the New York showroom. Michelle M. was FANTASTIC! What I thought would look best, maybe not so much! She recommended a different tile and colorway and it is perfect!!! The tile was held until we were ready for delivery. Nothing was damaged. Even the driver was super friendly. Tile install starts in a week. Can't wait. Highly recommend TileBar
10 juni 2024
Antwoord van TileBar
Hi Susan,
Thank you for the great review! We’re so glad you’re happy with our services and overall experience.
Great Experience…
Very helpful and knowledgable sales people. Great at picking out material, colors and matches for my project. Showed me a lot of patience and care.
7 augustus 2024
Antwoord van TileBar
Hi Kenny,
Thank you for the great review! We’re so glad you’re happy with our services and looking forward to assist.
Delivered as promised
This place was the only tile store that carried a distressed edge tile in the color/sizes I was looking for.The sales rep was helpful over the phone and everything that was promised, they delivered. Tile is installed and I LOVE it. Thanks to evyone at The Tile Bar!
23 juli 2024
Antwoord van TileBar
Hi Marsha,
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with us. We look forward to continuing our partnership!
They have great customer service
They have great customer service. My package arrived with tile broken. They sent me more tile wrapped differently. They were great to work with.
20 juni 2024
Antwoord van TileBar
Hi Marci,
Thank you very much for the kind words! Our work is truly fulfilling because of clients like you. Thank you for being part of the Tilebar family.
The price on tile samples is amazing
The price on tile samples is amazing! They have been so helpful in choosing. I think we are almost ready to order!
5 juni 2024
Antwoord van TileBar
Hi Joey,
Thank you for the great review! We’re so glad you’re happy with our services and can’t wait to work with you further.
very nice to be able to get samples for…
very nice to be able to get samples for only $1. wish more companies did this. easy to order and arrived promptly. great job tilebar. however, all tiles were broken as though something heavy was dropped on then after packing. not a problem since they were samples and i could still get an idea of what they would look like.but a little concerned that other tiles might arrive damaged???
20 augustus 2024
Antwoord van TileBar
Hi Elizabeth,
Thank you for your feedback! We're glad to hear you appreciated the $1 samples and had a smooth ordering experience. We're sorry to learn that the tiles arrived damaged, though. We always try our best to pack our items, however, in the event they break in transit we are more than happy to replace them as soon as possible.
Antwoord van TileBar
Hi Steve,
Your favorable feedback is much appreciated. Customers like you are the reason we love what we do. Thank you for being part of the Tilebar family.
Antwoord van TileBar
Hi Frances,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
Antwoord van TileBar
Hi Randi,
We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations.
Broken Tile
Our tile was delivered all broken into unusable pieces, reported and reshipped. The replacement tile was also delivered broken in unusable pieces. The Tile Bar promptly responded and we received a refund. Our bathroom project remains unfinished.
16 juli 2024
Antwoord van TileBar
Hi Kerrie,
Thank you for your feedback on your purchasing experience with us. We apologize that your shopping experience was not great and appreciate you bringing this to our attention. While I am glad we were able to provide you with a quick resolution with your refund, I do apologize the experience did not meet up to our standards.
Delivery experience not great
TileBar customer service was good. Delivery company not great and broke some tiles when they finally delivered the boxes. TileBar ships quickly but delivery company didn't deliver on time and didn't communicate well.
2 augustus 2024
Antwoord van TileBar
Hi Laura,
Thank you for sharing feedback on your purchasing experience with us. We apologize that your delivery experience was not great. While we am glad you did receive all your material for you project, we will take your insight and look to improve our delivery methods.
Just the best!
Best website. Best customer service and advise. Great shipping to accommodate job schedule and easy overage return. Also, TileBar tiles always get great compliments.
1 februari 2024
Antwoord van TileBar
Hi Art,
Your glowing review means the world to us. Your positive feedback about our services fills us with joy. Thank you for being part of the Tilebar family.
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