I have been in communication with Olivia in the Kings Road branch regarding an issue I had with my Rex dining table. I’d like to say that she has been extremely courteous, kind, and effic... Toon meer
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I visited the fabulous Timothy Oulton store at Bluebird where I was greeted by Keelin-- even though I only purchased a few cushions for my living room, she was kind and thoughtful in her advice and pl... Toon meer
Bedrijf heeft geantwoord
I bought a beautiful table at the Bluebird Gallery. Keelin was an absolute star! She was knowledgable, friendly and helpful throughout. She has such an infectious enthusiasm for design; a real asset t... Toon meer
Bedrijf heeft geantwoord
Let me tell you about my fab experience (yet again) with Timothy Oulton, specifically with the most marvelous Rachael Hall. This woman is the epitome of perfection in the customer service arena. She s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The story of Timothy Oulton started back in 1976 with an antiques shop owned by Tim's father. As it turned out, Tim had inherited his father's eye for beauty and detail. His innate ability to see artistic value and the essence of perfection in a product's design became the starting point for everything new. Today, that legacy of creativity continues with Tim's son Oli. "We're not purely a design company per se, it's more than that, it's about the craftsmanship, the materials, the story." Tim Oulton www.timothyoulton.com
Contact our specialist Ambassadors to arrange for a Virtual Gallery Appointment from anywhere in the world or for swatches to be sent out to you upon request.
Geschreven door het bedrijf
- https://www.timothyoulton.com/studio/apollo
- Book an appointment to view and experience our Apollo Capsule, Made to Order and delivered across the world.
Book a Gallery Appointment today at the Bluebird Flagship
Swatches, Lookbooks and Tearsheets all available upon request
Our Studio pieces such as Apollo, the yellow Submarine Aquarium and Modular Bars are all available to be viewed privately upon request.
Contactgegevens
350 Kings Road, SW3 5UU, London, Verenigd Koninkrijk
- 0203 150 2024
- bluebird@timothyoulton.com
- www.timothyoulton.com
NEW COLLECTION 2026
5,0
Uitstekend
2K reviews
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Antwoord van Timothy Oulton UK
Dear Mark,
Thank you for your kind review, it is great to hear of your experience with Sam, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything else.
Warm regards,
Chloe
Timothy Oulton
I had wonderful experience deciding on…
I had wonderful experience deciding on my purchase from Timothy Oulton. I was fortunate to meet Sam who was working on the day and he was excellent in working with me through my options and ultimately helping me with my purchase ….excited for my new furniture to arrive ! Thank you Sam
23 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Josie,
We can't thank you enough for this wonderful review! We truly appreciate your kind feedback! We are so pleased to read of your experience with Sam and we very much look forward to sharing your kind words with him!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Amazing products
Amazing products, knowledgeable and helpful staff who love their brand and make you feel like a valued customer.
13 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Mrs Tims,
Thank you so kindly for your wonderful review! it is great to hear of your experience with our team at the Flagship Bluebird Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything. Here's to your fabulous new furniture!
Warm regards,
Chloe
Timothy Oulton
Great customer service
Lovely products and great customer service. Super quick response to enquiries both before purchase and after delivery from Keelin.
7 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Suzanne,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Keelin and we look forward to seeing you again soon.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Top notch service with a smile! 🤗
My partner and I recently visited the London King’s Road gallery and were met by Rachael whom we immediately took to. We looked at several sofas that we wanted to see paired with other chairs which meant re-arranging things, all done with a smile and total professionalism. We settled on a few pieces and went home to measure-up. Over the course of a few days, we received layouts & swatches which Rachael provided for us to make sure we got the measurements & colours right. Her responses to my emails were swift and concise, even on the weekend!
She and gallery manager Chloe even came to the house in Sussex to offer advise to ensure the items would fit.
We couldn’t be happier with our experience and can’t wait to receive the items in our home. The only slight disappointment is the delivery dispatch times. But I suppose one has to view it as ‘good things come to those who wait’.
Thank you Rachael and Chloe for making the experience fun and worthwhile!
10 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Shirley,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Rachael and Chloe - we very much look forward to sharing your kind words with them!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Tottenham Court store experience
I recently purchased a piece from the Tottenham Court store in London, and received truly excellent service from Keelin, who was very friendly, accommodating, and knowledgeable. A wonderful customer experience to complement the wonderful furniture available.
18 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Chris,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Keelin, its so great to hear. We are so pleased to read of your loyal custom, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
Sam was excellent throughout the entire…
Sam was excellent throughout the entire process - consistently responsive and patient with all my questions about measurements, configurations, fabric options, and delivery timelines. Buying made-to-order furniture is an investment, and you want to get it right. Sam took the time to walk me through different layout options, arranged a professional access check to ensure delivery would work for my space, and provided clear guidance every step of the way; would highly recommend working with him.
15 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Natalie,
Thank you for your kind review, it is great to hear of your experience with Sam, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything else.
Warm regards,
Chloe
Timothy Oulton
Delightful…
It has been a delight in dealing with Rachael, great customer service and a pleasure to speak with. A quality product accompanies the excellent service.
6 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Jen,
Thank you for your wonderful review, it is so fabulous to hear of your experience with Rachael and the Bluebird team - we cant wait to share your review with them!
We hope to host you again very soon and in the meantime please do let us know if we can assist you with anything.
Warm regards,
Chloe
Timothy Oulton
Customer Service - Rachael
I had excellent service from Rachael, who was super responsive and helpful and always made it a pleasure to speak with. Can highly recommend not only due to the fantastic quality of products but also the level of service!
9 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Sam,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Rachael and we are delighted you found the experience so easy.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Best Gallery Manager
I don't think I've ever worked with a more professional, thoughtful and thorough sales professional than Rachael, the Timothy Oulton Assistant Gallery Manager. She was so helpful and responsive. My order wasn't the easiest, but she made things very smooth and easy. It was a true pleasure working with her.
6 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Eric,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Rachael and we very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
I had incredible service over the…
I had incredible service over the recent purchase of my yeti chair. The staff in the Kings Rd shop, particularly India, were amazing. Kind, friendly, not intrusive, not hard-selling. They were informed and really, really great to deal with - such a surprise in what can often be an over-aggressive retail world. Thanks !
5 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Alison,
Thank you for this wonderful review, we greatly appreciate your kind feedback about India and the team at Bluebird, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
The best packed item I ever received……
The best packed item I ever received… and you can’t get this style anywhere else. Definitely the best interior furnishing company around.
4 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Peter,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had a such a dazzling experience with Olivia, and we are delighted you found your pieces packed to perfection!
We look forward to hosting you soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Exceptional service and stunning design
"A truly fabulous visit to Timothy Oulton today. The staff were so friendly and accommodating, making us feel very welcome. The entire gallery is beautifully curated with incredible furniture and decor. A must-visit if you are looking for a unique and high-quality shopping experience!"
5 maart 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Christine,
Thank you for your kind review, it is great to hear of your experience with our team, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything else.
Warm regards,
Chloe
Timothy Oulton
Great service from the team at the…
Great service from the team at the Bluebird gallery, specially Rachael who has been wonderful throughout the whole process, thank you!
2 februari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Joan,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Rachael and we are delighted you found the experience so easy.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Great
Great gallery, super furniture and above all charming, helpful and very knowledgeable advice from Harriet.
28 januari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Claire,
Thank you for your kind review, it is great to hear of your experience with Harriett, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything else.
Warm regards,
Chloe
Timothy Oulton
Keelin has been absolutely outstanding…
Keelin has been absolutely outstanding from start to finish. She guided me through the entire journey, from the very first visit and design discussions, right through to finalising the order and arranging delivery with professionalism, patience, and genuine care. Nothing was ever too much trouble, and her attention to detail made the whole process feel effortless and enjoyable.
This has been one of the best retail experiences I’ve had with Timothy Oulton, and that is entirely down to Keelin. I would 100% recommend her without hesitation — honestly, if I could give 6 stars (or more), I would.
28 januari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear MT,
We can't thank you enough for this wonderful review! We truly appreciate your kind feedback! We are so pleased to read of your experience with Keelin and we very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Service, people, products. The dream team
It is so unusual these days to come across a company that both focuses on quality and outstanding class service. The showroom is just amazing on the kings road, and next to the absolute best bar/cafe/restaurant which is in itself high quality, with great service and has a killer outside space that is a must in the summer.
The showroom is a feast for the eyes with unique pieces and it just oozes quality.
We stumbled across the place a couple of years ago and have bought from them a couple of times.
Olivia is just amazing, very patient, engaging and takes time to get to know her customers. That is what service is all about. They cannot do enough for you and go over and beyond.
Make sure you go and visit; you will not be dissapointed.
16 februari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Mark,
Thank you so kindly for your wonderful review! it is great to hear of your experience with Olivia at the Flagship Bluebird Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything. Here's to your fabulous new furniture!
Warm regards,
Chloe
Timothy Oulton
Great customer service and amazing…
Great customer service and amazing products
11 februari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Kate,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Anaisa and we look forward to seeing you again soon.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
I visited the Kings Road store to look…
I visited the Kings Road store to look for some furniture for my new flat. I met the charming Rachel who really knows her products. Rachel very quickly found my style and was very knowledgeable about construction and fabrics. I have to say the visit was very educational and I came away feeling very positive about the quality of the products I am interested in. Rachel's professionalism, knowledge and advice were really reassuring and I'm excited to work with her in the future.
4 februari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Tom,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Rachael and we very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Amazing Customer Service
After browsing your website I rang the Bluebird Gallery and spoke to Rachel about several items I had seen. She was so helpful and professional that now I can't wait to visit the store and view the items in real life. I hope I manage to visit on a day when Rachel is working. Great customer service, thank you Rachel.
31 januari 2026
Review zonder uitnodiging
Antwoord van Timothy Oulton UK
Dear Sarah,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Rachael, its so great to hear. We are so pleased to read of your loyal custom, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
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