I purchased an item for a gift but unfortunately the supplier told staff that it would not be delivered until end of September which would have been too late. It was then sent out by supplier after I'... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased a Mountfield MB33D 32.6cc Petrol Brush Cutter. I found the website easy to navigate, it was simple to order and all appeared to be ok with the item passed over to the courier company. Sad... Toon meer
Bedrijf heeft geantwoord
Made phone enquiry re ex display machine, made payment and collected next and at the best possible price!
Excellent service with delivery in timescale. Only suggestions I would make are 1) Tools Today could communicate when delivery is likely to be as the process of PDI is completed. This helps to plan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gereedschapwinkel
- ook in
- Bouwmachine verkoper
- Garagemateriaal verkoper
- Gereedschapreparatie
- Grasmaaierwinkel
- Veiligheids- en werkkledingwinkel
Over ToolsToday.co.uk
Geschreven door het bedrijf
WHY BUY FROM ToolsToday.co.uk?
ToolsToday.co.uk is the Online Shop of Bob Richardson Tools & Fasteners Ltd, Our Showroom is Open to Both Public & Trade Customers & is Based in Dudley, West Midlands.
We Stock an Extensive Range of Products by Leading Brands including Stihl, Makita, Husqvarna, Teng Tools, Mountfield, Franklin Tools, Snickers, Stiga, Ledlenser, Sealey, Kress, Buckler Boots, Spear & Jackson, Dunlop, Parweld, Dewalt, SIP, Werner, Altrad Belle, Timco, Armorgard, JCB Workwear & Many More. Being an Established & Trusted Name in Tool Supplies Since 1983, we have Built Strong & Valued Relationships with all our Suppliers Enabling us to Give you the Best Products at Low Prices & Peace of Mind when Ordering Online.
We are a Family Run Business Committed to Giving you a Quality Service Matched with the Best Tools & Products. Welders, Air Compressors, Ladders, Lawn Mowers, Grass Trimmers, Drill Bits, Hand Tools, Workwear, Footwear, PPE, Angle Grinders, Pressure Washers, Torches, Heaters & Much Much More.
About ToolsToday.co.uk
Geschreven door het bedrijf
- Family Run Business Established 1983
- ToolsToday.co.uk is an online tool shop based in Dudley, West Midlands. We stock a full range of tools & products including leading brands such as Stihl, Makita, Husqvarna, Teng Tools, Mountfield, Franklin Tools, Snickers, Stiga, Ledlenser, Kress, Sealey, Buckler Boots, Spear & Jackson, Dunlop, Parweld, Dewalt, SIP, Werner, Altrad Belle, Timco, Armorgard & many more. Being an established & trusted name in tool supplies since 1983, we have built strong and valued relationships with all our suppliers enabling us to give you the best products at low prices & peace of mind when ordering online. On our site you can find all your tool needs with a huge range of top brand names.
- Top Brands
- We are committed to giving you a quality service matched with the best tools & products from power tools to ladders, drill bits to padlocks, Hi-Vis clothing to welders by brands such as Dunlop, Snickers, LEDLenser, Abus, ICS, Buckler, Sealey & more!
- Always Here To Help
- Within the company we have many years of experience in supplying quality products at the right price. Our team of knowledgeable sales staff are always on hand to help, in store or over the phone. Our emphasis has always been to sell the most appropriate tool for the job in hand. If you need any help or advice on any of our products please feel free to call us, email us, LiveChat us or pop in to our showroom for a chat.
- Repair Service
- We also offer a range of servicing & repair options for many brands of power tools, air tools, garden machinery including chain saws and light construction. We are authorised repair agents for a selection of power tool & garden machinery brands.
- West Midlands Store
- Based in Dudley, West Midlands our 3000 sq ft showroom has a huge range of products in stock, ready to take away today. Whether you're replacing a broken work tool or need a new lawn mower for your weekend jobs, we have the right tool for you. In stock products include welders, air compressors, ladders, grass trimmers, drill bits, nail guns, wheel barrows, workwear, angle grinders, pressure washers, lawn mowers, wellington boots & much much more!
Free Delivery Over £100
Next Day Delivery on In Stock Items
We offer free delivery on all orders over £100, delivered to the UK Mainland (excluding Scottish Highlands). All items in stock ordered before 2.30 are usually delivered next working day!
There is a number of ways to pay allowing a quick & hassle-free checkout. You can pay by Debit / Credit Card, PayPal, Apple Pay or Google Pay. V12 Retail Finance is also available.
Contactgegevens
Pedmore Road, DY2 0RL, Dudley, West Midlands, Verenigd Koninkrijk
- 01384482789
- sales@toolstoday.co.uk
- www.toolstoday.co.uk
4,7
Uitstekend
6K reviews
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Antwoord van ToolsToday.co.uk
We are very grateful for your review Robert. Thank you for choosing us and for sharing your experience with the Trustpilot community. We hope you enjoy using your new ride on lawn mower.
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Thank you for taking the time to share your feedback Simon. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
Extremely helpfully with whole order…
Extremely helpfully with whole order process, from the actual order, checking item availability, follow up with updates and rapid despatch. Received goods within 7 days, for an item Stiga website said unavailable! Will certainly use them in future.
24 juli 2026
Antwoord van ToolsToday.co.uk
We appreciate your comments & review Keith. Your feedback means a great deal to our entire team, thank you!
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Thank you for taking the time to share your feedback Anthony. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
We are very grateful for your review Mick. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
We were very pleased with the service…
We were very pleased with the service we received, especially as we ordered on the telephone.
We would definitely place another order with your company
16 juli 2026
Antwoord van ToolsToday.co.uk
We’re happy to hear that you had a great experience Kim! Thanks for taking the time to let us, and others know.
Kind Regards,
ToolsToday.co.uk
A very professional company
A very professional company, my order went through smoothly and was delivered in good time; And each product i have bought from Tools Today have been well made.
14 juli 2026
Antwoord van ToolsToday.co.uk
Thanks for the 5-star review Colin! We appreciate your support.
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Thank you for taking the time to share your feedback Peter. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
Very good company to use
Very good company to use, with competitive prices and wide variety of products.
Great customer service, staff very polite and helpful.
16 juni 2026
Antwoord van ToolsToday.co.uk
We are very grateful for your review Barbara. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
I ordered my Sealey motorbike clothing…
I ordered my Sealey motorbike clothing stand around 9:30pm on a Tuesday evening and it was delivered in the afternoon of the following Thursday! I was very impressed with the speed of service and delivery. I can highly recommend buying goods from Tools Today!
13 juli 2026
Antwoord van ToolsToday.co.uk
Thank you for your kind words Peter! It really makes our day to hear that you enjoyed our service.
Kind Regards,
ToolsToday.co.uk
Chainsaw
Easy to order and arrived on time. Good price for Stihl and used the chainsaw which is working and sturdy
11 juli 2026
Antwoord van ToolsToday.co.uk
Your review is much appreciated Janice! Thank you for choosing us.
Kind Regards,
ToolsToday.co.uk
Good prices, some caveats
Thank you for providing our new strimmer for our local church, which has arrived in working order. Thank you for your reasonable postage costs to "Highland" postcodes.
I was less pleased that I paid in full but you did not have the item in stock at that point.
Your packaging department leaves much to be desired. The main box had to be taped up by couriers. The battery and charger rattled around unprotected in a plastic bag.
I was astonished that it was all there and that it works.
10 juli 2026
Antwoord van ToolsToday.co.uk
Thank you for taking the time to share your feedback with us Hilary.
While we are delighted to hear that your new strimmer arrived safely and is working well for your local church grounds and that you were pleased with our Highland delivery rates, we are sorry for the issue you experienced with the condition of the packaging caused by our courier DPD.
In regards to the item not being in stock, that was correct, and listed on our website as 'Usually Delivered In 5-7 Working Days',
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Thank you for the review Jeff. We hope to see you again soon.
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
We are very grateful for your review Martin. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
Easy transaction
Easy transaction, delivery was super quick, comms were excellent, price was great and product was spot on. Thank you very much to the team at toolstoday
7 juli 2026
Antwoord van ToolsToday.co.uk
We appreciate your comments & review Charles. Your feedback means a great deal to our entire team, thank you!
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Thanks for the 5-star review Adrian-Paul! We appreciate your support.
Kind Regards,
ToolsToday.co.uk
Highly recommended
Highly recommended, excellent friendly communication and delivered a fully assembled and tested mower, oh and gave me a free upgrade to a latest model with a bigger engine and more extras!!
The delivery was bang on time and the guy gave me a run through of the operation, what more could you ask.
4 juli 2026
Antwoord van ToolsToday.co.uk
Thank you for your kind words Gillian! It really makes our day to hear that you enjoyed our service.
Kind Regards,
ToolsToday.co.uk
Helpful on the phone and efficient on shipping
The company provided helpful information on the phone when I needed to buy a new lawnmower. Afterwards I placed an order online and it was delivered a couple of days later. Good service.
1 juli 2026
Antwoord van ToolsToday.co.uk
Your review is much appreciated Michael. Thank you for choosing us.
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
We are very grateful for your review John. Thank you for choosing us and for sharing your experience with the Trustpilot community.
Kind Regards,
ToolsToday.co.uk
Communications needs some work
The ordering process was straightforward, but unfortunately that was where the good customer service ended. After hearing nothing for several weeks, I called a number of times and was repeatedly promised that someone would get back to me, but no one did.
Eventually, I received a call and the item was delivered. However, the staff I spoke to did not seem to know whether it was actually in stock, which made the process unnecessarily frustrating.
Thankfully, everything worked out in the end. The lawnmower is good and is working well.
26 juni 2026
Antwoord van ToolsToday.co.uk
Thank you for taking the time to share your feedback with us Will. While we are very glad to hear that your new lawnmower is working well, we are sorry for the communication issues and the frustration you experienced leading up to the delivery and receiving conflicting information about our stock. Sorry again for any inconvenience caused,
Kind Regards,
ToolsToday.co.uk
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