First time customer and like all internet orders, you worry a little. Mistakes happen, and when we were sent the wrong item (same brand, different product), it was dealt with efficiently and in a cou... Toon meer
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Lees wat reviewers zeggen
I recently contacted ToolsToday enquiring about one of the ride on mowers that they had for sale. I spoke with Dan who provided excellent advice regarding which mower to opt for and I bought an Atco r... Toon meer
I purchased an item for a gift but unfortunately the supplier told staff that it would not be delivered until end of September which would have been too late. It was then sent out by supplier after I'... Toon meer
Bedrijf heeft geantwoord
I purchased a Mountfield MB33D 32.6cc Petrol Brush Cutter. I found the website easy to navigate, it was simple to order and all appeared to be ok with the item passed over to the courier company. Sad... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gereedschapwinkel
- ook in
- Bouwmachine verkoper
- Garagemateriaal verkoper
- Gereedschapreparatie
- Grasmaaierwinkel
- Veiligheids- en werkkledingwinkel
Over ToolsToday.co.uk
Geschreven door het bedrijf
WHY BUY FROM ToolsToday.co.uk?
ToolsToday.co.uk is the Online Shop of Bob Richardson Tools & Fasteners Ltd, Our Showroom is Open to Both Public & Trade Customers & is Based in Dudley, West Midlands.
We Stock an Extensive Range of Products by Leading Brands including Stihl, Makita, Husqvarna, Teng Tools, Mountfield, Franklin Tools, Snickers, Stiga, Ledlenser, Sealey, Kress, Buckler Boots, Spear & Jackson, Dunlop, Parweld, Dewalt, SIP, Werner, Altrad Belle, Timco, Armorgard, JCB Workwear & Many More. Being an Established & Trusted Name in Tool Supplies Since 1983, we have Built Strong & Valued Relationships with all our Suppliers Enabling us to Give you the Best Products at Low Prices & Peace of Mind when Ordering Online.
We are a Family Run Business Committed to Giving you a Quality Service Matched with the Best Tools & Products. Welders, Air Compressors, Ladders, Lawn Mowers, Grass Trimmers, Drill Bits, Hand Tools, Workwear, Footwear, PPE, Angle Grinders, Pressure Washers, Torches, Heaters & Much Much More.
About ToolsToday.co.uk
Geschreven door het bedrijf
- Family Run Business Established 1983
- ToolsToday.co.uk is an online tool shop based in Dudley, West Midlands. We stock a full range of tools & products including leading brands such as Stihl, Makita, Husqvarna, Teng Tools, Mountfield, Franklin Tools, Snickers, Stiga, Ledlenser, Kress, Sealey, Buckler Boots, Spear & Jackson, Dunlop, Parweld, Dewalt, SIP, Werner, Altrad Belle, Timco, Armorgard & many more. Being an established & trusted name in tool supplies since 1983, we have built strong and valued relationships with all our suppliers enabling us to give you the best products at low prices & peace of mind when ordering online. On our site you can find all your tool needs with a huge range of top brand names.
- Top Brands
- We are committed to giving you a quality service matched with the best tools & products from power tools to ladders, drill bits to padlocks, Hi-Vis clothing to welders by brands such as Dunlop, Snickers, LEDLenser, Abus, ICS, Buckler, Sealey & more!
- Always Here To Help
- Within the company we have many years of experience in supplying quality products at the right price. Our team of knowledgeable sales staff are always on hand to help, in store or over the phone. Our emphasis has always been to sell the most appropriate tool for the job in hand. If you need any help or advice on any of our products please feel free to call us, email us, LiveChat us or pop in to our showroom for a chat.
- Repair Service
- We also offer a range of servicing & repair options for many brands of power tools, air tools, garden machinery including chain saws and light construction. We are authorised repair agents for a selection of power tool & garden machinery brands.
- West Midlands Store
- Based in Dudley, West Midlands our 3000 sq ft showroom has a huge range of products in stock, ready to take away today. Whether you're replacing a broken work tool or need a new lawn mower for your weekend jobs, we have the right tool for you. In stock products include welders, air compressors, ladders, grass trimmers, drill bits, nail guns, wheel barrows, workwear, angle grinders, pressure washers, lawn mowers, wellington boots & much much more!
Free Delivery Over £100
Next Day Delivery on In Stock Items
We offer free delivery on all orders over £100, delivered to the UK Mainland (excluding Scottish Highlands). All items in stock ordered before 2.30 are usually delivered next working day!
There is a number of ways to pay allowing a quick & hassle-free checkout. You can pay by Debit / Credit Card, PayPal, Apple Pay or Google Pay. V12 Retail Finance is also available.
Contactgegevens
Pedmore Road, DY2 0RL, Dudley, West Midlands, Verenigd Koninkrijk
- 01384482789
- sales@toolstoday.co.uk
- www.toolstoday.co.uk
4,7
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Speed delivery and No fuss
26 mei 2026
Antwoord van ToolsToday.co.uk
Thanks for the 5-star review John! We appreciate your support.
Kind Regards,
ToolsToday.co.uk
Great product
Great product, easily assembled, starts very easily.
Very competitive price.
Very pleased
26 mei 2026
Antwoord van ToolsToday.co.uk
Thank you so much for taking the time to share your feedback Paul. We are delighted to hear that you had a positive experience with us.
Kind Regards,
ToolsToday.co.uk
£770 down with nothing to show and they dont care
Mu goods got 'delivered' and when I contacted to say it did they basically said because I have something set up with dpd for it to go into my garage if no answer.
Well it didn't. And they said nothing they will do to sort it.
£770 down and they dont care
Would not trust them with fresh air.
11 mei 2026
Antwoord van ToolsToday.co.uk
Tom, according to the DPD tracking information and the photographic evidence they have provided, your parcel was successfully delivered to your designated safe place (the garage) as you requested via the DPD app. By selecting this delivery preference, you agreed to DPD’s terms and conditions regarding safe place deliveries.
While we are sorry to hear that your parcel has gone missing after delivery, we are unable to intervene further as the delivery process has been completed according to your instructions. As DPD manages these claims directly with the recipient, you will need to contact them to resolve this issue. They are unable to discuss specific delivery disputes with us.
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review John,
Kind Regards,
ToolsToday.co.uk
A very quick and reliable service
A very quick and reliable service. No issues at all. I would highly recommend.
22 mei 2026
Antwoord van ToolsToday.co.uk
Many thanks for your review James,
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review Fraz,
Kind Regards,
ToolsToday.co.uk
Great service
22 mei 2026
Antwoord van ToolsToday.co.uk
Many thanks for your review Ian,
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review Simon,
Kind Regards,
ToolsToday.co.uk
Great price and free postage on extra…
Great price and free postage on extra long broomsticks x 4
2 januari 2026
Antwoord van ToolsToday.co.uk
Many thanks for your review Charlee,
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review James,
Kind Regards,
ToolsToday.co.uk
Overall good company to deal with
Overall, good company to deal with. Competitive prices, excellent packaging and prompt delivery. My only complaint was that there were no guarantee or product registration details with the delivery and it took two email attempts to get this information from them. I did however receive an apology when I received the information needed.
10 april 2026
Antwoord van ToolsToday.co.uk
Thank you for taking the time to share your feedback Paul. We're thrilled to hear that you found our prices competitive and were happy with the packaging and prompt delivery.
We apologise for the delay in getting back to your initial email but glad to hear everything is now sorted,
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review Ian,
Kind Regards,
ToolsToday.co.uk
selling something you dont have
you went wrong yesterday by not phoning me as you said you would .then the order I put in via paypal on 19/5/2026 was not delivered and your excuse was you didnt have the batteries but they would be with you on 19/6/2026 and not today 9/6/2026 . please share this message with paypal
david eyre
18 mei 2026
Antwoord van ToolsToday.co.uk
Please accept our apologies David for the stock issue with your recent order. While our website is updated daily, we occasionally experience delays in receiving real-time out of stock updates from our suppliers, sorry again for any inconvenience caused,
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review Tim,
Kind Regards,
ToolsToday.co.uk
Too flimsy
I bought this mower for my daughter so she could follow us around while we cut the lawns. It’s ok for use inside on on a hard surface but not robust enough to use or easy to push on a lawn.
16 mei 2026
Antwoord van ToolsToday.co.uk
Sorry you found this child's toy not as you expected David. We've sold 100's of these Stiga toy lawn mowers with very positive feedback and at only £19.99 find it great value for money,
Kind Regards,
ToolsToday.co.uk
Good price and helpful staff
I purchased a mower after my last one died after 15 years. Tools Today offered the best price and staff helped with delivery options to suit my needs so an all round good experience!!
12 mei 2026
Antwoord van ToolsToday.co.uk
Many thanks for your comments & review Steve,
Kind Regards,
ToolsToday.co.uk
A good price for a very good hedge…
A good price for a very good hedge trimmer. Fast dispatch too Thankyou
13 mei 2026
Antwoord van ToolsToday.co.uk
Many thanks for your review Hayley,
Kind Regards,
ToolsToday.co.uk
Antwoord van ToolsToday.co.uk
Many thanks for your review Paul,
Kind Regards,
ToolsToday.co.uk
Second time i have used Tools today…
Second time i have used Tools today easy to order fast delivery and a good price. The low score given is due to lack of response when I emailed about a starting issue i had with the item.I had a reply saying forwarded to the workshop for their comments and that was it. So ended up getting help from a local company, who i shall now be using for my future purchases.
1 juni 2026
Review zonder uitnodiging
Antwoord van ToolsToday.co.uk
Ian,
You placed your order on Saturday 30th May, and we dispatched it the same day.
You received your order the following day, Sunday 31st May.
On that same day, when our offices were closed, you emailed us regarding an issue. Our sales team replied at 9:30am on Monday 1st June, the following day, to confirm that your email had been forwarded to our workshop.
We respond to all emails in the order they are received. As this is a particularly busy period, response times may be slightly longer than usual. At the time of posting this review, only 48 hours had passed which has not provided our technician sufficient time to respond to your query.
We feel this review is unfair and does not accurately reflect the level of service we have provided. Your order was processed and delivered promptly and your enquiry is currently being handled through our normal email support process,
ToolsToday.co.uk
Four items for tree work
Four items, Stihl Felling Lever etc, all cheaper than eBay for the same item - and reasonably quick delivery too. Thanks, will deal again.
22 mei 2026
Review zonder uitnodiging
Antwoord van ToolsToday.co.uk
Many thanks for your review John,
Kind Regards,
ToolsToday.co.uk
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