Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Toon meer
Bedrijf heeft geantwoord
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... Toon meer
Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Uitdeukservice
- Autowerkplaats
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contactgegevens
West Mayne6, SS15 6RW, Basildon, Essex, Verenigd Koninkrijk
- 1268977468
4,9
Uitstekend
280 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ellie was fantastic today while I had…
Ellie was fantastic today while I had my service done. Very well done
3 september 2026
Review zonder uitnodiging
Big thank you to Mia again 2nd time…
Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!
2 september 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Michael,
Thank you so much for your kind words about Mia! We're delighted that she was able to provide excellent service to you once again. Your feedback means the world to us and we'll definitely keep it in mind as we continue to strive for excellence.
Kind regards, Toomey MG Basildon.
Great customer service by Mia took me…
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Usama,
Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that Mia provided you with a warm welcome and made you feel comfortable. We'll make sure to keep an eye on our tea and coffee supplies, but we're glad to hear that our team was able to get you served in record time!
Kind regards, Toomey MG Basildon.
Brilliant service great staff wonderful…
Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied
28 augustus 2026
Review zonder uitnodiging
MG Service…
Mia was very helpful and kept me informed.
Thank you
28 augustus 2026
Review zonder uitnodiging
Giovanni Superstar
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the radio. The AA managed to charge the battery but warned me that this was likely to happen again. As we were going away for the weekend in the car I was pretty stressed by this so I quickly drove to MG Basildon and arrived 20 mins before closing time with zero expectations that anything could be done today. However Giovanni advised a software update would resolve the issue and he would do it straight away (even thought it meant going passed closing time) to give me peace of mind. I really want to say this was extremely good service and way beyond what I was expecting. Thanks so much Giovanni.
27 augustus 2026
Review zonder uitnodiging
Service.
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a complementary hot chocolate while waiting. 👍
27 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello CHARLESWORTH,
Thank you for taking the time to share your positive experience with us! We're truly happy to hear that Mia Charters provided excellent service and made you feel at ease with her friendly demeanor and great people skills.
Kind regards, Toomey MG Basildon.
Was dealt with by Mia for my MOT and…
Was dealt with by Mia for my MOT and Service. Very friendly and professional, explained everything very clearly too. Great customer service.
27 augustus 2026
Review zonder uitnodiging
Fantastic service from Mia I recieved…
Fantastic service from Mia I recieved the call informing the car was ready she went above and beyond. Great service
27 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello alean,
We're pleased to hear that you had a great experience with Mia! We appreciate her going above and beyond to ensure your satisfaction, and we'll make sure to recognize her excellent service.
Kind regards, Toomey MG Basildon.
Smiley service
Lovely friendly company and great service from Ellie at Toomey Basildon service department
26 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Anthony,
We're happy to hear that you had a lovely experience with us, especially with Ellie's help. Your kind words mean the world to our team!
Kind regards, Toomey MG Basildon.
Service
Mia Charters at the service desk was excellent as I made a mistake on my booking - extremely helpful and polite pleasent nature. Excellent customer service.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Nicola,
We're glad to hear that Mia provided you with an exceptional experience, and we appreciate your feedback on her excellent customer service.
Kind regards, Toomey MG Basildon.
Fantastic service from MG as always
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Leanna,
We're pleased to hear you had another great experience with us, and we'll pass along your kind words to Ellie!
Kind regards, Toomey MG Basildon.
A great service technician (Chris) and…
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
22 augustus 2026
Review zonder uitnodiging
Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
21 augustus 2026
Review zonder uitnodiging
The agent
The agent, Ellie, was very efficient. Polite and helpful.
20 augustus 2026
Review zonder uitnodiging
Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
20 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
19 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Best customer service I have received…
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️
18 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello Denise,
We're happy to hear that our team, including Mia at MG Toomey, provided excellent customer service and communication. We appreciate your kind words and are glad we could make a positive impact on your experience with us.
Kind regards, Toomey MG Basildon.
Great service at Toomey MG
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello suraz,
We're pleased to hear that you had a great experience at Toomey MG, Basildon! We'll be sure to pass on your kind words to Mia and the team.
Kind regards, Toomey MG Basildon.
Had my MG serviced today and shoot out…
Had my MG serviced today and shoot out to Mia who deal with my questions
17 augustus 2026
Review zonder uitnodiging
Antwoord van Toomey Motor Group - Toomey MG Basildon
Hello P,
We're so happy to hear that you had a great experience at our service center, and we appreciate your kind words about Mia's excellent customer service!
Kind regards, Toomey MG Basildon.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.