I ordered from Trade Insulation on Saturday 3 October, while they were closed, and my order arrived on Thursday 8 October, exactly when they said it would. Delivery was early in the day, which was ver... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery service was exceptional! Came quick, called me when they were there and although I was outside left it safe for me when I got to work. Great guys, even reached out to me to make sure evening... Toon meer
Easy ordering process. Bought a mix of products (sheets and slabs insulation) to insulate a wooden garden office. Great price and quality products! I would definitely recommend this supplier. A+
Bedrijf heeft geantwoord
First class people to deal with, any queries very quickly and accurately answered. Ordered 9 2.4 x 1.2m sheets, fast delivery, all in the condition I'd hoped for and properly wrapped. Delivery dr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Isolatiemateriaalwinkel
- ook in
- Aannemer voor isolatie
- Bouwmaterialen leverancier
- Bouwmaterialen marktplaats
- Bouwmaterialenwinkel
- Isolatieleverancier
Over Trade Insulations Ltd
Geschreven door het bedrijf
At Trade Insulations Ltd, we supply high quality insulation at low trade prices. In addition to our unbeatable prices, our customer service and industry knowledge are second to none. Your customer experience is our priority. Our team are expertly trained to help find you the best insulation to fit your requirements – and all at an affordable price.
We supply all the top brands at trade prices, Celotex / Kingspan / Knauf / Rockwool / Isover / Recticel / Ikotherm / Isover and many more. Feel free to shop online or give us a call and speak with one of our experienced sales staff.
We are here to help.
Be sure to visit Trade Insulations for all your insulation.
Be sure to visit Trade Insulations for all your insulation.
Contactgegevens
4th Floor, EC1N 8UN, London, Verenigd Koninkrijk
- accounts@tradeinsulations.co.uk
- www.tradeinsulations.co.uk
4,9
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great prices compared to local builders…
Great prices compared to local builders merchants, ordered on Thursday afternoon and delivered first thing Monday morning, very impressed.
Was even contacted the following day to make sure I was happy with the service i received.
Will definitely be ordering from Trade Insulation again.
21 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Bill for the glowing review, thanks again for ordering online with Trade Group we appreciate the business and lovely review :)
Brilliant service
Brilliant service. Delivered on time by a really helpful driver. Very responsive support team when I had any queries. Good value for money.
18 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Joe for the 5 star review, you was a pleasure to deal with thanks again :)
Rectified delivery problem .. thankyou
After an initial problem with delivery .. the situation was resolved… quickly …
Thanks James
18 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you David for the lovely 5 star review.
The web site was easy to use.
The web site was easy to use.
The ordering system was clear.
Prices were competitive.
Delivery date was kept.
Driver was helpful.
And importantly Phoebe phoned me to ask if I was willing to do a customer review, not just presented with one as with some companies.
Would use again!
17 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Les for the 5 star review, thanks again for ordering online with Trade Insulations.
Excellent throughout
Excellent throughout, highly reccomend
16 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you John for the 5 star review.
Good supplier
Price was best I could find. Ordering was straightforward. Was contacted about unavailability of product and offered acceptable alternative. Materials delivered on time and to spec. Pretty much what a supplier should be.
15 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Stephen for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Great
Great. Efficient, simple. And they kindly adjusted a delivery date for a funeral which landed on the same day. Delivery person was friendly,
8 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Jennifer for the 5 star review, we appreciate the business :)
Easy to use and clear website
Easy to use and clear website, straightforward to order my insulation required at reasonable price. Good communication throughout including on the delivery day. Helpfull driver. Would use again.
15 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Nigel for the glowing 5 star review, thanks again for ordering your insulation materials with Trade Insulations we appreciate the business.
Good prices
Contact details are not clear as we found when our order was short. However the shortfall was quickly sorted when it was raised and the products were keenly priced
11 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Inadequate communications.
Initial order made online seemed ok then zero follow up to say when delivery would come. Further comms hopeless. Absent a telephone line to chase up and clarify points missing on website. Will not use again.
7 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Hi Hugh,
We were genuinely surprised to see your 1-star review, especially given that you had previously confirmed that you were completely happy with your order.
My manager has reviewed the job and the communication surrounding it, and the situation appears quite different from the impression your review gives. From our records, everything was satisfactory until you later asked one of our team members to place an order on your behalf because you were unable to do so yourself.
We’re always happy to help customers where we can, but it’s rather disappointing to see our business receive a 1-star review when the service itself was apparently satisfactory and the issue seems to have arisen simply because we couldn’t accommodate what you subsequently wanted.
We pride ourselves on providing a good service, so if there was a genuine problem with your order or our service, we would have expected you to raise it with us so we could address it. Instead, it appears that because you didn’t get the outcome you wanted, leaving a 1-star review was the chosen response.
We’re happy to stand by the service we provided, but we also believe reviews should reflect the actual customer experience rather than frustration over an outcome that wasn’t what was wanted.
Great condition and great price
Arrived quickly. Perfect condition items. Protected well. Delivery driver very friendly and put them exactly where I wanted them
11 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Mr Bell for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Really good price and quick and easy…
Really good price and quick and easy delivery 👍👍
11 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Adrian for the lovely 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Quick delivery
Quick delivery, product satisfactory and delivery driver very friendly.
11 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Holly for the 5 star review, thanks again for ordering online with Trade Insulations
Made a late order on Monday
Made a late order on Monday - could ably receive it on Thursday. Emailed them. They were able to deliver it on that day. Brilliant!
10 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Ireneusz for the lovely 5 star review, we really appreciate the business.
Great price and service.
10 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Frank for the 5 star review :)
Quick delivery
Quick delivery
Driver very helpful and put the boards exactly where
I needed them.
Very pleased.
10 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Excellent customer service and quick delivery
Great customer service after having to modify the order from one product to another; speedy delivery and will definitely recommend to use. I'll be ordering again shortly.
4 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Sundeep for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Communication was great and delivery…
Communication was great and delivery was speedy
7 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Jennifer for the 5 star review, we appreciate the business.
Best price for product and delivery
Best price for product and delivery. Arrived exactly on time. Will definitely be using again for insulation products
7 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you EJ for the lovely 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
competitive price
competitive price. Delivered on time. Friendly and helpful delivery person.
2 september 2026
Review zonder uitnodiging
Antwoord van Trade Insulations Ltd
Thank you Peter for the lovely 5 star review :)
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