I found an action figure in stock on Trade Sports which was hard to find elsewhere. This seemed a bit odd to me because of the nature of the store, but I took a punt based on the Trustpilot score be... Toon meer
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Lees wat reviewers zeggen
Great website, speedy delivery. Unfortunately diue to my own error that speedy delivery went to another address. On phoneing Trade sports they eere amazing. They went well above and beyond in assi... Toon meer
Ordered a pair of yellow and pink adidas spezials. Waited ages for delivery, and received an ugly pair of bright green adidas gazelles. Emailed, no reply, called no answer. Online the shoe I ordered n... Toon meer
Bedrijf heeft geantwoord
Where do I start, was looking for some new trainers and saw them on trade sports at a really good price. Hadn’t heard of the company before so checked the reviews and all looked good. Put the orde... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in adidas sports and fashion clothing, footwear and accessories. We aim to provide a great selection of stock with a service to match.
Free UK Delivery Available
Delivery from 2-5 working days
Select the option for free delivery at checkout and we will send you item with Royal Mail for a fast and reliable service.
Contactgegevens
Alpha House, M34 3JY, Denton, Manchester, Verenigd Koninkrijk
- 01613362595
- sales@tradesports.co.uk
- www.tradesports.co.uk
4,3
Uitstekend
1K reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Product was excellent but didn’t arrive…
Product was excellent but didn’t arrive on time
1 september 2026
Great value and Great service!
Great value! Arrived quickly without drama and were exactly as advertised and still £20 cheaper than anyone else! Great job 👏 thank you.
1 september 2026
No complaints
I found an action figure in stock on Trade Sports which was hard to find elsewhere. This seemed a bit odd to me because of the nature of the store, but I took a punt based on the Trustpilot score being good.
I got the thing I ordered and it was delivered promptly, so would happily use them again.
25 augustus 2026
Products ordered not received
Ordered a pair of yellow and pink adidas spezials. Waited ages for delivery, and received an ugly pair of bright green adidas gazelles. Emailed, no reply, called no answer. Online the shoe I ordered no longer exists it’s pretty clear they have just dumped any old pair of trainer into my order maybe thinking I’m colour blind or just won’t actually want what I ordered!!!
4 september 2026
Review zonder uitnodiging
Antwoord van Trade Sports
The shoes must have been swapped at our suppliers this is not something we would do intentionally, my apologies for the inconvenience.
Great quality products at the right…
Great quality products at the right price promptly dispatched and delivered
31 juli 2026
Well priced
Well priced - trainers dispatched immediately and arrived ahead of time. Perfect!
31 juli 2026
Im very happy with my trainers and the…
Im very happy with my trainers and the price i paid, I recieved them a few days after ordering. Id certainly shop with TradeSports again. Thankyou.
30 juli 2026
Poor service overall
Sent wrong size trainers, didn't answer email so had to phone. Got told reason nobody replied is because "they hadn't bothered turning up to work" no initial apology for their mistake, had to return and wait for refund.
Someone did eventually email and apologise however would not use again. Customer service is poor
29 juli 2026
Antwoord van Trade Sports
Dear Kelly,
Thank you for taking the time to leave your feedback. I am genuinely sorry for the frustrating experience you had with your order, from receiving the incorrect size to the delays and unacceptable communication that followed.
What you experienced is nowhere near the level of service we aim to provide. Sending the wrong item is a mistake on our end, but failing to respond promptly to your email and giving you an unprofessional response over the phone is completely indefensible. The comments made to you on the phone were inappropriate and do not reflect how we expect our staff to represent the business.
While I am glad a member of our team was eventually able to reach out and process your refund, I completely understand why this experience left a negative impression and why you felt let down. We are addressing these service breakdowns internally specifically around our response times and phone support standards to ensure this does not happen again.
If there is a next time we would love a chance to make it up to you.
Best regards,
David
I have not received tracking…
I have not received tracking information. I have tried calling and it’s not a business line. I’ve emailed and no response. I am concerned this a is a scam site
31 juli 2026
Review zonder uitnodiging
Antwoord van Trade Sports
Dear Tracy,
Thank you for bringing this to our attention, and please accept our sincere apologies. We completely understand why this situation caused concern, and you are entirely right to be frustrated.
In this instance, we failed on multiple fronts. We experienced an issue locating your item in our warehouse and neglected to inform you of the shipping delay in a timely manner. Furthermore, missing your email and failing to connect on the phone is completely unacceptable on our part.
Please be assured that we are a legitimate business, but we clearly fell far short of our usual customer service standards here.
If you consider us again in the future we will do better.
Kind regards
David
Ordered a "new" pair of shoes that…
Ordered a "new" pair of shoes that arrived late and in wrong size and most importantly the shoes look old and dirty
28 juli 2026
Review zonder uitnodiging
Antwoord van Trade Sports
We are investigating this and will update as soon as we have more information.
I ordered Adidas tracksuit bottoms but…
I ordered Adidas tracksuit bottoms but were wrong size & they took my return the next day money back in my account within 8days thays 1st time returning something and am glad it went well
26 juni 2026
Review zonder uitnodiging
Ordered a pair of Adidas while…
Ordered a pair of Adidas while travelling in the UK, but never received it! SCAM!!!
10 juli 2026
Review zonder uitnodiging
Antwoord van Trade Sports
We are investigating this and will update as soon as we have more information.
David Eade from the company cancelled…
David Eade from the company cancelled all of my orders, and stated "Everything is pointing towards this being fraudulent".
23 juli 2026
Review zonder uitnodiging
Antwoord van Trade Sports
Dear Lia,
Thank you for your feedback. We take security and transaction safety very seriously to protect both our business and our customers.
When an order is flagged by our automated fraud protection software as high-risk, our policy requires us to cancel and refund the order to prevent potential fraudulent activity. That said, I apologise for the abrupt delivery and tone of the message you received. We aim to handle security matters with professional care, and I regret that this came across as accusatory rather than a standard precaution.
Best regards,
David Eade
Small Claims Court
This company sold through Amazon and weren’t happy with return so have started court proceedings completely bypassing all Amazon selling regulations. I have reached out numerous times to sort out but they don’t return any correspondence. Avoid at all costs. They give small businesses a bad name.
21 juli 2026
Review zonder uitnodiging
Antwoord van Trade Sports
Dear Pamela,
Thank you for your review. We would like to clarify the circumstances regarding this matter.
While Amazon provides a platform for online sales, statutory consumer law—specifically the Consumer Rights Act—is clear: items returned under standard cancellation rules must be in their original, unworn, and resalable condition. Returning used or worn footwear for a full refund is not permitted under UK law or our store terms, as it prevents the item from being resold.
When an item is returned worn, we reserve the right to pursue recovery of the loss of value through the appropriate legal channels, as permitted by law regardless of the selling venue.
Our intention is always to resolve issues fairly and amicably, and we did reach first but you only responded once you were served paperwork by the courts. If you wish to discuss the formal legal proceedings currently underway, please correspond via the official claim channels provided.
Kind regards,
David Eade
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