Transportforireland Reviews 

Yesterday, Tuesday I took the No 11 from sandyford industrial estate, I asked the driver Fran about the buses that stop near Dundrum S C. My original plan was to get off at the Goat pub and walk down. After sitting down and a couple of stops later. He called me up while stopped and mentioned that the L25 stopped very near and regular. On his Route he stopped at the adjacent bus stop, I got got off, crossed the road and waited 10minutes for the bus. Fran was Ecxtremely Friendly Helpful Knowledgeable and loves his Job. For a Man I never met A Big Thank You, and Say a Big Hello 2 his 🐶Peggie Mitchell!

Very poor for time keeping and out of order on several occasions with the drivers driving by

Hello, I just want to lodge a complaint about one of your phone operator name Asma she is very rude. The stuff should know how to talk to the customer.

App unusable an insult to Ireland!

Left stranded this morning again by a no show bus. No updated information on the app. Rubbish service.

Took the A1 bus from Monksland Athone to the Golden Island Athlone at 11.30am on Saturday Nov 9th 2024..I had my 3 Yr old daughter with me.I had trouble using my card.The driver was ignorant, rude and humiliated me ..I will never set foot on a T.F.I bus again ..I would rather walk...I don't know who hires these bullies to drive your buses

It's just awful, buses arrive when they want, and I don't have to come for a few hours at all, although it's on schedule, and it's on weekdays!

Website overloaded and complicated, you need a bachelor degree to find your way through it.
Finally was on the purchase page, entered all my details correctly, I checked twice, and the result was: "Error - Data exceeds the maximum length for this field" .... but which field??? I can provide screenshots if needed.
Had do enter all again, checked again if all details are entered correctly, same thing.
Not a userfriendly website at all!

Absolutely the most crapest service EVER. My son is still waiting an hour since finishing school, 150 service towards town. Happens on a regular basis. -10 rating if I could.

Terrible, drive if you can

115 was due at 11.27 no show to Kilcock next one due 12 joke of a service

Joke of a service the 115 to kilcock nearly every hour now, half they time they don't come or to full n ppl left at the bustop

Leaving aside the terrible service provided, the management of TFI is made up by a bunch of incompetents.
They have decided to close the whole North segment of darts and commuters the day the Dublin marathon is on.
This is something that only somebody whom don't have a clue of what they are doing can plan.
I am sure that they have been communicated the date of this event well in advance.
With a number of traffic diversions in place for the marathon people would have relayed on public transport to get into Dublin City centre.
The public transport service is already poor to say the least, no need to complicate matters by making such poor choices.

On the Pros side, it's great that TFI exists.Their drivers are much nicer, more polite, more punctual and more helpful than the average Bus Éireann drivers. Our tax money well spent.

On the constructive side: The lack of accurate information, both online (on the company website) and at the bus sotps makes the service almost unusable.

A lot more work is required on the timetable information for the service to become effective.

Tip: They recently launched a thing called The internet. Word on the street: it is seemingly handy for socialising public information.