TravelJunction Reviews 

3.370
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

C’était ma première expérience avec cette compagnie et je ne crois pas l’utiliser encore. Certaines informations n’avaient pas été indiquées sur ma facture. Pour effectuer les changements par la suit... Toon meer

Beoordeeld met 5 van de 5 sterren

Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

https://t.co/PLa5yBNi30 is an online company offering online travel products and services.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(3.370)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First time using

First time using, definitely going to use it again, Great service, prompt response excellent service by Sam miller

26 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great price

Great price

25 juni 2024
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Was lovely talking to the agent

Was lovely talking to the agent. Great service with everything

25 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Easy booking

Easy booking. On calling the team was connected to Sam who was very helpful. Will definitely book via your team in future

25 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

San was helpful

San was hekpful

20 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Prices were very good

Prices were very good. Happy with customer service from Sam Miller. Very friendly.

21 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service

19 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 2 van de 5 sterren

Flight return back was changed whilst I…

Flight return back was changed whilst I was booking so rather than returning on the afternoon flight I am now on the morning one. The price is OK but I would have been happier if the afternoon flight had been up-held without an extra charge for changing.

17 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great service and Brilliant Prices

Great service, cheap flight prices, lovely staff support

14 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Amazing experience with travel…

Amazing experience with travel junction. One of the cheapest I have come across

13 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Nice talking to the customer service…

Nice talking to the customer service team

13 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 4 van de 5 sterren

Good prices

Good prices - email process could be improved for professionalism, but overall good service

10 juni 2024
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Good price

Good price, happy with the service

7 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 4 van de 5 sterren

Good experience

Quick and easy process throughout; no issues. Reasonable prices.

4 juni 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, happy with the pricing. Booking went smoothly and without troubles.

3 juni 2024
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Grate experience

Grate experience, easy website and good prices.

3 juni 2024
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Scammed

After two hours of booking and purchasing the tickets, they told me they overbooked and changed without consulting me. They changed the travel time and flights without telling me. Then they charged me extra $400. They didn’t tell me what they did until I called to ask about something. Then they said “Oh sorry, we overbooked, so we changed your tickets. You have to pay extra $400.” I tried to cancel, but they told me I had to pay the penalty fee. They looped me and scammed me.

24 april 2024
Review zonder uitnodiging
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Booking experience was great

Booking experience was great

1 juni 2024
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

I had no issues at all so that was…

I had no issues at all so that was amazing for me

1 juni 2024
Logo TravelJunction

Antwoord van TravelJunction

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

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