I was having a problem with a tap and our plumber contacted Triflow Concepts for some advice. They then contacted me too to discuss too and sent an email giving details as to how to resolve the issu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dealing with pleasant, informed people. I've had a Triflow filter tap for many years. It was time for a replacement and the lovely Aisha was really helpful, talking me through what the latest model... Toon meer
Bedrijf heeft geantwoord
Easy to re-order filter needed. But this time, for the first, no instruction leaflet included in the box?? Disappointing as if not had fitted before would not have had a clue. Online instructions a... Toon meer
Bedrijf heeft geantwoord
Was having a small issue with trying to figure out how to ship to the US. Live chatted with Rob and he was very helpful with sorting out the CC payment. In the end I had the filters posted to a UK add... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Triflow Concepts Ltd was founded in 1978, developing the world’s first and patented Filter system with a dedicated waterway. Since then, Triflow Concepts Ltd has been at the forefront of Filter Technology. Katadyn Group is an award-winning, world leader in water safety products. Using a pioneering 4 stage filtration process guarantees you the highest quality filter water in your home. All our water filter systems use the Katadyn filter cartridges, and our excellent working relationship with Katadyn Group means we can continue to develop our systems.
Contactgegevens
Pensnett Estate , DY6 7FT, Kingwinsford , Verenigd Koninkrijk
- 0800 999 3959
- info@triflowconcepts.com
- www.triflowconcepts.com
4,6
Uitstekend
301 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A pleasure doing business with...
A friendly and efficient team makes dealing with Triflow a pleasure.
7 februari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
They phoned to check that I had ordered…
They phoned to check that I had ordered the correct item
3 februari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Quick reaction and correct advice.
3 februari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Prompt service-swift delivery = all ok
8 januari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Good to have a reminder to replaced the…
Good to have a reminder to replaced the filter.
6 januari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Good customer care
Good customer care, including easy to use website, good product and prompt delivery.
2 januari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
THE PRODUCT I HAVE JUST BOUGHT MUST BE…
THE PRODUCT I HAVE JUST BOUGHT MUST BE THE MOST EXPENSIVE ELASTIC BAND EVER SOLD AND THE CARRIAGE CHARGE TOTALLY UNACCEPTABLE.
6 januari 2025
Antwoord van Triflow Concepts Ltd
Hello David, I am sorry you have not had a great experience. The Filter Housing Seal which you purchased is a bespoke product for Triflow hence the pricing. This seal required to be replaced every 2-3 years to avoid possible leaking.
Unfortunately the carriage charge is set through Royal Mail Tracked Delivery, we have tried cheaper options, however they were not as reliable and products became missing or damaged.
Our General Manager has tried to call you on your number saved on our database, unfortunately you were not available. If you would like to talk to him then please call on 0800 999 3959 to discuss your complaint further.
Thank you
Triflow Team
Ordered and arrived promptly
6 januari 2025
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
We have been using the triflow water…
We have been using the triflow water filter for 3 or more years now. It produces good tasting and clear water.
I find it useful that I get a reminder from the company when I need to change the filter and once ordered it arrives quickly.
23 december 2024
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Good customer service
Good customer service, easy process to order new filters and all round efficient service.
12 december 2024
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
easy order arrived on time what more…
easy order arrived on time what more can you ask
3 december 2024
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Quality products from a professional company …
Quite sad to read any negative views about this company, and feel that I had to say something very positive. We purchased our tap system from Triflow Concepts Ltd back in 2008 when our kitchen was refitted. This product has been one of our best ever buys. We regularly replace our filter to keep our water tiptop, and the service that we have always received has been excellent, from a friendly team, and quick delivery too. So I would like to say bravo 👏.
15 november 2024
Review zonder uitnodiging
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
Keep Well Away
Purchased a set of Triflow taps for £360 direct from Triflow Concepts.
The plumber noticed one of the handles was faulty.Notified Triflow to be told 1/2 weeks delivery for replacement.
The plumber will be requiring another call out payment of £25,
Keep well away from Triflow is my opinion.
23 juli 2024
Review zonder uitnodiging
Antwoord van Triflow Concepts Ltd
Mr Barton, we are sorry the tap you received was not at the required standard. We have organised a replacement part to be with you as soon as possible. As discussed with our General Manager earlier today we are happy to reimburse you of any plumbing costs incurred.
Apologies again for any inconvenience this has caused. Our General Manager will in touch later today.
Thank you
Triflow Concepts Team
Asking a question on line solved my…
Asking a question on line solved my problem immediately.
10 juni 2024
Antwoord van Triflow Concepts Ltd
Thank you for your review :-)
The Triflow Team
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