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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

*****BEWARE SCAMMERS***** UI8.NET WILL CONTINUOUSLY TAKE RENEWAL PAYMENTS OFF YOUR CARD AND NEVER CANCEL YOUR ACCOUNT NOR REFUND YOUR MONEY AS PER THEIR GUIDELINES. If your subscription renewed u... Toon meer

Beoordeeld met 1 van de 5 sterren

Same as a few others complaints..... auto renewal not clear when you purchase a 3 month all access pass. There is a tiny remember my payment details checkbox that you can hardly notice (not a bad desi... Toon meer

Beoordeeld met 5 van de 5 sterren

I've purchased many 3D icon packs from UI8 for my website design business that I recolour in Figma to fit any given brand identity. They've mainly been excellent in terms of both price and qual... Toon meer

Beoordeeld met 1 van de 5 sterren

1) They sell trash Figma files that doesn't match its description. In Description they said 100% autolayout, 100% component based, but it's bullshit. Design System doesn't connect to UI, no auto-la... Toon meer

Bedrijfsgegevens

  1. Media- en marketingbureau

Informatie afkomstig van verschillende externe bronnen

100% curated digital marketplace with a growing library of high quality UX/UI design resources and freebies for designers.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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2,5

Alle reviews

(101)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Eli from UI8.net

Eli from UI8.net, was a great help ! I was facing technical issue with UI8 and Eli promptly assisted for the same, and I got the access to products.

Eli you are awesome. A+++

22 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been using ui8 for a couple of years

I've been using ui8 for a couple of years now and the quality of assets is one of the best you can find online.

I have just recently purchased another yearly subscription and was faced with an issue where I wasn't able to access the platform due to verification emails not arriving at my inbox. Eli was really helpful and solved my issue in less than 5 minutes after bringing it up. Really good experience :)

1 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased item with missing file format

I purchased an item that did not come in the desired and mentioned format. I reached out to the UI8 team to seek some aid or advice, and I got helped out right away. Problem solved, happy customer. thank you, dear Eli, you made my day.

13 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

UI8 - exceptional support

UI8 have been a wonderful company, assisting me in relocating my previous purchases.

The support has been prompt and exceptionally polite.

I'd recommend them anytime.

10 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience ever

I purchases a ui kit, and it was so primitive, it's not professional at all, and their customer support are the worst ever!

16 september 2023
Review zonder uitnodiging
Logo UI8

Antwoord van UI8

We are sorry to hear that you were dissatisfied with the UI kit you purchased and had a negative experience with our customer support. We strive to provide high-quality products and excellent support, and it's disappointing to learn that we did not meet your expectations.

We would appreciate the opportunity to make this right. Please contact us at support@ui8.net with your order details, and we will do our best to address your concerns and find a satisfactory resolution.

Thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

Subscription auto-renew SCAM with their…

Subscription auto-renew SCAM with their support ghosting you.

22 augustus 2023
Review zonder uitnodiging
Logo UI8

Antwoord van UI8

We are truly sorry to hear about your experience. However, we believe there may have been a misunderstanding. At UI8.net, we strive to make the cancellation process as easy and transparent as possible. In fact, immediately after your purchase, the first screen you see includes a clear and direct call to action for canceling your subscription.

Our support team is always here to assist you with any issues, and we apologize if it seemed otherwise. Please reach out to us at support@ui8.net so we can resolve this matter promptly.

Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Don't buy their plan

Don't buy their plan. They will charge you without any email or notification. If you buy the plan wrongly, they refused to refund. No more customer service worst like them.

17 augustus 2023
Review zonder uitnodiging
Logo UI8

Antwoord van UI8

We are truly sorry to hear about your experience. However, we believe there may have been a misunderstanding. At UI8.net, we strive to make the cancellation process as easy and transparent as possible. In fact, immediately after your purchase, the first screen you see includes a clear and direct call to action for canceling your subscription.

Our support team is always here to assist you with any issues, and we apologize if it seemed otherwise. Please reach out to us at support@ui8.net so we can resolve this matter promptly.

Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Very very very bad for your service UI8.

Scam and no refund.

I know the following you will make an explanation to justify your fraudulent business. But that's okay, I want to review so that the following people don't have to make the same mistake as me.

You arbitrarily renew the subscription without any notice or confirmation of acceptance from the user.

When I reflected and asked for a refund, you blocked and deleted my account without any notice. Even though the account has just been renewed.

CEO (Dash) behaves rudely by contacting directly and chatting instead of seriously emailing

Not only I am the victim, but the people below, users, collaborators, and sellers have also directly locked accounts and deleted accounts.

I urge everyone to stop using, supporting, and selling on UI8 and move to a better platform, the Figma community.

9 juni 2023
Review zonder uitnodiging
Logo UI8

Antwoord van UI8

You purchased a subscription then illegally redistributed our products on your website: https://figmaui4free.com/ Mind you, not just our products but other marketplaces as well.

Yet here you are blatantly writing a review and asking for a refund, which of course you're not ever going to get.

We have formally filed DMCS and legal complaints to delete your illicit activities.

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